I have to say since we have started cruising on smaller cruise our go to agent is always Nikki. So helpful and efficient she is our go to lady.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We had exemplary service, guidance and help from Paul Anderson as booked a Southampton to New York cruise on the QM2. Particularly helpful was Paul's advice on cabin category and location. Mature, pro... Ver mais
A empresa respondeu
We have been using the Cruise Line for the last 8 years and cannot fault them, Paul Andrews our contact is so helpful and always ensures we get a great deal and always go the extra mile to ensure we... Ver mais
Great Staff - We have had Jess as our favourite cruise agent for many years - always helpful and really efficient. Have booked many cruises Accross lots of companies- never had a problem Trust... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.
Informações de contacto
The Cruise Line, 109-111 High Street, BN6 9PU, Hurstpierpoint, Reino Unido
- 01273 836600
- res@cruiseline.co.uk
- cruiseline.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Thoughtful and intelligent Service thoughtful and intelligent…
Superb thoughtful and intelligent service even in response to trivial concerns and questions. A thoroughly good experience over many years.
THE BEST CRUISE Line
We have used The Cruise Line for all our cruises!
Found immensely helpful in every aspect, especially as old now.
Paul Andrews, is a 5 *. consultant , very efficient guiding us through each step of the way to ensure we have a perfect stress free travel experience. Of course there is also a very efficient back up team , another important cog in the wheel.
Cannot recommend The Cruise Line enough.!
Hassle free booking thanks to Jess for…
Hassle free booking thanks to Jess for her excellent help and attention to detail.
Great service and best price I could…
Great service and best price I could find for the particular cruise
Professional, friendly and helpful
Jess dealt with my inquiry
She was very professional, friendly and helpful.
She found a cruise which suited my needs and had an answer to all my questions.
Perfect service
Helpfulness
Our holiday advisor was excellent
His help in securing our cruise and an excellent prices
Paul
Excellent customer service
We are very happy with the service from Lynne. Very helpful and informative during our cruise search and subsequent booking process. Thank you.
The experience from Jess has been…
The experience from Jess has been great. Communication on the cruise options were clear and so was the link for the payment. So far so good!
Please with the advice
Lynne Burt helped me with my reservation and gave me good advice, which I was pleased with
Efficient and friendly
I spoke to a lady called Lynn Burt and she was lovely. A Very efficient lady who answered all my questions quickly. She contacted me when she said she would and gave me advice on the cruise I was taking.
Amazing service from Jess!
Amazing service from Jess. We have just booked our 2027 Singapore to Mumbai cruise and found Jess to be extremely professional and knowledgable. Our queries were answered very promptly and within a few days we were all booked up! Can’t wait for our cruise!
Very good service and information from…
Very good service and information from Paul!
Paul is such a pleasure to speak to &…
Paul is such a pleasure to speak to & always pleasant and professional.
Always sorts things & gets back promptly.
Would recommend him to anyone.
Cruiseline are my go to agent…
Cruiseline are always my go to agent when booking a cruise. The staff are always helpful and knowledgeable and keen to get you the best deal with the cruise company. I like the way they call you after the cruise to ask how it was. I dealt with Ashley for the first time and he was cheerful, funny, friendly, chatty and helpful. A pleasure to speak to him.
So helpful and informative!
Kirsty was attentive and listened to our requirements. She was knowledgeable and helpful as we explained what we hoped for in our cruise. We are delighted that she found just what we asked for! Thank you!
Louisa was so efficient and helpful
Louisa was so efficient and helpful. The booking was done very quickly.
Lauren Bishop
Lauren Bishop, explained everything in detail and in a professional manner.
This made the booking process easy and it was a pleasure to book with Cunard.
She deserves credit for how she operates and makes it a very smooth process.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








