I have to say since we have started cruising on smaller cruise our go to agent is always Nikki. So helpful and efficient she is our go to lady.
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We had exemplary service, guidance and help from Paul Anderson as booked a Southampton to New York cruise on the QM2. Particularly helpful was Paul's advice on cabin category and location. Mature, pro... Ver mais
A empresa respondeu
We have been using the Cruise Line for the last 8 years and cannot fault them, Paul Andrews our contact is so helpful and always ensures we get a great deal and always go the extra mile to ensure we... Ver mais
Great Staff - We have had Jess as our favourite cruise agent for many years - always helpful and really efficient. Have booked many cruises Accross lots of companies- never had a problem Trust... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.
Informações de contacto
The Cruise Line, 109-111 High Street, BN6 9PU, Hurstpierpoint, Reino Unido
- 01273 836600
- res@cruiseline.co.uk
- cruiseline.co.uk
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Super Cruise Line
Our agent Lauren is a superstar....always helpful, always friendly and always efficient
The lady by the name of Kirsty was very…
The lady by the name of Kirsty was very professional and she was absolutely wonderful throughout the process of booking my cruise.
Great service yet again
We have dealt with The Cruise Line for over 12 years and have found the staff very knowledgeable and helpful.Paul Andrews recently reorganised a Regent Seven Seas booking for us as our circumstances have changed and the original cruise was no longer suitable. Paul worked very hard to move the booking.We have dealt with Paul for many years and find him very helpful,he will always do his best for us and greats us like friends although we have never met him.
Quick and efficient.
Superb service from Jess G at cruise…
Superb service from Jess G at cruise line , email enquiry acted on swiftly, best possible deal obtained, easy booking process.
Highly recommend this company
I highly recommend The Cruise Line
I highly recommend The Cruise Line. Paul is excellent - he is knowledgeable, professional and efficient. The whole team are really helpful and know their cruises! They have always got us great prices and handled everything for us really well, even with difficult things like cancellations. Great company. Thank you.
Benedict really gave a personal touch…
Benedict really gave a personal touch and found us the perfect cruise :)
Paul was really helpful and…
Paul was really helpful and knowledgeable with my queries. He made the booking so easy to sort out. Excellent customer service
After many years receiving excellent…
After many years receiving excellent service from Lynne Burt, I can say that it would be impossible to receive better service from any other agent, or travel company.
Efficient and friendly support
Efficient and friendly support as usual from Jess.
Very knowledgeable and professional and…
Very knowledgeable and professional and also patient while I worked out what cruise would suit me the best.
Paul was excellent and explained…
Paul was excellent and explained everything very well
I would defo recommend the service we received
Excellent service from Lauren.
Paul Andrews a great Experienced consultant
I have dealt with Paul Andrews who has been one of the most pleasant, helpful and knowledgeable consultants I have had the pleasure of dealing with. We are cruising with MSC and we are both so looking forward to it
Excellent cruise company
Jess Garwood has been booking our cruises for some time now. She is efficient in her dealings and personable in her conversations with us. I can highly recommend The Cruise Line.
Good experience overall and would use them again
I had used Cruise Line before to book a cruise with Windstar Cruises and I wanted to go on another Windstar Cruise and therefore did all the research on the Windstar Cruises website, which provided more detail than the Cruise Line website. Having found the cruise I wanted, I then contacted Cruise Line to make the booking, as this was much easier than booking directly with a company based in the USA. Cruise Line also gave me discounts that I hadn’t been aware of, one from Windstar Cruises as a previous customer and an additional loyalty discount from the Cruise Line line. The undiscounted price itself was slightly cheaper at current exchange rates than booking direct. I would have liked to book a complete package including flights and additional overnight accommodation through the Cruise Line for the added protection this offers. Unfortunately the price quoted was much more expensive than booking direct with the airline and hotel and I was also offered a wider choice. Overall however, my experience with the Cruise Line has been good and I would use them again.
Excellent,fast response with clarity…
Excellent,fast response with clarity and professionalism. The agent from cruise line was excellent
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