We had exemplary service, guidance and help from Paul Anderson as booked a Southampton to New York cruise on the QM2. Particularly helpful was Paul's advice on cabin category and location. Mature, pro... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We had exemplary service, guidance and help from Paul Anderson as booked a Southampton to New York cruise on the QM2. Particularly helpful was Paul's advice on cabin category and location. Mature, pro... Ver mais
A empresa respondeu
My wife and I have never cruised before and after conducting our own research we decided that a Cunard cruise was our best option. The cruise representative talked us through the process and provided... Ver mais
A empresa respondeu
We have been using the Cruise Line for the last 8 years and cannot fault them, Paul Andrews our contact is so helpful and always ensures we get a great deal and always go the extra mile to ensure we... Ver mais
We have dealt with Paul at Cruise Line for many years and always found him to be very helpful friendly and efficient. Any problems with a booking and he always there to sort it out
A empresa respondeu
Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.
The Cruise Line, 109-111 High Street, BN6 9PU, Hurstpierpoint, Reino Unido
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The staff as always were helpful and provided a prompt and responsive service. Good value for money.

Resposta da The Cruise Line
Excellent company gets everything right first time. Even when I get things wrong they get sorted

Resposta da The Cruise Line
We book a number of cruises a year with Jess and, as ever, she was on the ball. Jess always responds on a timely basis and yet again produced the result we were looking for.

Resposta da The Cruise Line
Excellent product knowledge so able to assist you in making the best decision on cabin location.
Once booked excellent communication and clear information in the booking you have made

Resposta da The Cruise Line
Ash Was very helpful when booking our holiday, we asked all sorts of things, from the weather in St Tropez, to which was best side of ship,single beds to juggling sensible flight times, all answered courteously, hope holiday works out as expected. Colin

Resposta da The Cruise Line
Just spent the past 2 weeks negotiating a deal with the fantastic Jess Garwood for our trip of a lifetime to Alaska next July 2027 including the Rocky Mountaineer. Amazing courteous, knowledgeable customer service from Jess. Nothing was too much trouble even though I changed my mind several times. Very patient and tolerant. Nothing was too much trouble and her expertise and knowledge of the trip was outstanding and her recommendations for the itinerary are perfect. Thank you Jess. Great itinerary you gave me everything I asked for is included. Can't wait for July 2027.

Resposta da The Cruise Line
Very helpful and phoned back when they said they would also helped with giving us a choice of flights

Resposta da The Cruise Line
Paul always looks after my bookings in a friendly,professional way.

Resposta da The Cruise Line
Good clear and very helpful would use you again

Resposta da The Cruise Line
We have been very pleased with the service and professionalism provided by Paul Andrews and the team for many years at The Cruise Line. I would, without hesitation recommend their services.

Resposta da The Cruise Line

Resposta da The Cruise Line
I have always had excellent service from Louisa Maynard, she really is a star. She is patient, she listens, responds quickly and accurately. She always gives the feeling that nothing is too much trouble. Any service received from The Cruise Line is always professional and efficient.

Resposta da The Cruise Line
Friendly service and very prompt attention..thank you

Resposta da The Cruise Line
Nikki Morgan was an excellent consultant and we shall happily use Cruiseline for our future cruises.

Resposta da The Cruise Line
Paul helped me with a new booking and as always he is supportive and very knowledgeable, he made the process simple and professional.

Resposta da The Cruise Line
Lauren was an amazing cruise consultant, very knowledgeable, very supportive and made my holiday booking experience smooth and easy. Thank you :)

Resposta da The Cruise Line

Resposta da The Cruise Line
I always speak to a real person who seems to have an actual interest in my cruise. They are happy to sort out the occasional muddle I get into...

Resposta da The Cruise Line
Booked 2 cruises 1 Explora , 1 Windstar for 2027 . Superb service from Nikki , who is very professional and friendly to deal with .I had trouble with a different Agent don’t know why I just didn’t go straight back to Nikki . She got me exactly what I wanted at an honest price and her responses to my questions etc.. were met with a can do attitude and I received my answers in a timely manner , making the whole booking a breeze .

Resposta da The Cruise Line
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