Clifton Trade Bathrooms Opiniões 448

Excellent service and speedy delivery of goods to my home
Well recommended

Excellent services as always good price and good quality bathrooms

Couldn’t ask for a more helpful team, (Pete & Eden). Excellent service all around with more than enough stock on the shelves to accommodate any size of job.

Great knowledge at the Solihull branch
Friendly and helpful

As a bathroom installer, I frequently recommend Clifton's to my customers. Their entire process, from the initial plan to delivery and customer communication, is consistently excellent. I highly recommend Eden and the team at the Solihull branch.

Brilliant ! Great products and the sales team are great. I love Clifton’s trade bathrooms !

Excellent Service and Friendly Staff

I recently visited Clifton Bathrooms in Cheltenham and was genuinely impressed by how helpful and friendly the staff were. From the moment I walked in, they made me feel welcome and took the time to understand what I was looking for. Their knowledge and advice made the whole process much easier, and nothing ever felt rushed or pushy. Great customer service from start to finish – I wouldn’t hesitate to recommend them!

Brilliant service from Jack, always happy to help me and sends over quotes and images for things i need with ideas too. Prices very reasonable compared to other suppliers.
Nothing is a problem and all the team are always so polite and happy to help. Thanks to John too for working around my timescale with delivery.

It’s not unusual for home improvement projects to go wrong. The challenge is getting them fixed. Hats off to John Worthington of Clifton Trade Bathrooms though. He stepped in when there was a small flurry of issues with the fittings and fixtures supplied for my new bathroom. He stepped in and got everything sorted. He was understanding and gracious. Most importantly he was 100% focused on getting everything sorted in a timely fashion. He wanted me to be happy. Couldn’t ask for more. Thank you John.

Brilliant customer service from Kayleigh and the Clifton team. Always happy to help and are great at sourcing all the materials I need for my jobs. Even when the job is awkward and requires an exact match to an existing installation, they’re always going the extra mile to help.

Their resources are also great, along with the warehouse and showroom. I send a lot of my clients to Clifton and they’re always pleased with the service as am I.

Would 100% recommend to anyone doing a full bathroom project or even just the odd bit of sanitaryware renewal.

I recently had an issue with a wrong delivery from Clifton Bathrooms, but I’m so grateful for the incredible help I received from Matt. He went above and beyond to sort everything out quickly and professionally.

Not only did he arrange the correct items for us, but he also secured compensation for the inconvenience and loss we experienced. Throughout the whole process, he was friendly, understanding, and stayed in touch until everything was fully resolved.

Thanks to Matt’s dedication, the experience turned out smooth and stress-free. I always recommend Clifton Bathrooms to my friends and family—they truly care about their customers.

Thank you again to Matt and the team for such excellent service!

1 star is too much. Those who drive vans for this company are ignorant and rude and slow down traffic for no reason! Caused a lorry to stop because of the drivers pathetic ego! Don't use them if their standards are this selfish!

Brand new bathroom has a faulty bath had every excuse u der the sun to avoid a resonable resolution. Solicitors are now involved they ripped off a 65year old lady i am now spending my own money and time to fit a better product from elsewhere rebuild a frame and retile it all. A claim is going in. I am a long standing professional tradesman ive used this company one time and will never use again. Managers are full of BS and lies. Do not buy from these if there is a problem you are screwed.

Liverpool Team especially Val went over and beyond that the material are delivered when I was not at the property and contractor’s were unreachable. Val made an excellent 3D design on a paper and assisted me to select the materials remotely. I have never experienced such an exceptional customer experience. And not that my invoice was a huge amount. Thank you very much for your service.

I bought my bathroom suite from Clifton’s based on my plumbers recommendation. I’m assuming the recommendation was of a financial benefit to my plumber because it certainly hasn’t been to me!
We bought one of the most expensive ranges and thought (wrongly) that the high price would give us a high end product. Within months, the colour was coming off the taps and sink plug and then after roughly one year, the shower broke.
Initially, someone came out after a few months and replaced the tap and offered to replace the plug waste unit. The second time around, after a year or so of toing and froing , someone came out to look at the shower. They said they had fixed it, but nothing changed.
We are now around 18 months into more toing and froing. Endless calls to the office, endless e-mails. Promises made backed up with nothing!
They finally (last week) send out two replacement parts. Both were the wrong size and the wrong fitting.
We are completely exasperated.
Such poor products and such poor service.
If your plumber recommends Clifton’s, I suggest you ignore them and use someone local that you can access and who is willing to help.

We had a fabulous experience with Clifton Trade Bathrooms in Shirley today. We had been looking for a specific magnetic shower seal with no success. The staff at the store were extremely helpful and very pleasant. They took their time to understand exactly what we needed and produced the seal we wanted within seconds. I would not hesitate to recommend them.

Clifton Trade Bathrooms are all well and good to sell you products for £££££ yet should any of them products ever become defective and STILL within the warranty period and you need to claim on the so called warranty.......DON'T BOTHER.......they give you every excuse under the sun to avoid having to uphold any warranty claim, even went as far to advise me that MY bathroom doesn't have adequate ventilation !!! Given its got an inline fan and a vented window and the fact they have NEVER even been into the property that BS comment alone shows the stance this company will take. They then just ghost you when you wish to escalate the matter further.... the Oldham branch in this instance have been shocking. Don't use this shambles of a company if you want products that last. An definitely stay clear if you want and expect decent after sales service.........their garbage and that's being generous.

Edit; there typical response below to a bad review

“We would like to discuss this further and gain more insight into your comments along with additional information regarding this. I have requested some further information. Please could you send your response so we can look into this?”

All an act to give the impression to others that they actually care……………sent them my details and number and guess what to no surprise not heard a thing….cowboys

Great experience today purchasing a bathroom and tiles, we were served by the lovely Nicole Purden, she was very knowledgeable and super friendly and patient

Clifton trade bathrooms Birkenhead

Awful customer service. Called me for months trying to get me to send customers in for gear. (Same way as howdens do)
Finally sent a customer in for a couple of vanity units to fit in an alcove. Supplied two units which cannot be fitted side by side so not remotely suitable for what the customer went in asking for. Won't accept returns as they have said units were not a stock item.
Said his sales assistant couldn't have known they would not be able to be installed side by side. If clifton doesn't know their own product, how is a customer supposed to? Only small relief is that it was only a couple of units and not a large bathroom order. It's my reputation that takes a beating when I'm sending my customers to your depot.
Won't make the mistake of sending another customer in again.

Just started using Clifton Sunderland branch after speaking to Jordan and Lisa. Communication is great and service has been excellent. The measuring service is really helpful giving me time to concentrate on other stuff a few of my customers have already commented on how reliable and knowledgeable they are and . Can see this turning into something great