Clifton Trade Bathrooms Opiniões 448

Thank you to all the team at Clifton’s Chester especially Macey, they could not have been more helpful, great customer service and excellent product knowledge.
The service we received made choosing our bathroom suite a breeze and would wholeheartedly recommend them.

Fantastic team at Chester branch - nothing too much trouble, all really helpful especially Matt & Jess, wouldn’t hesitate to recommend! Oh, and the products are top quality too!😄

Clifton Bathrooms Handforth Cheadle did a great job handling my order. The staff were very knowledgeable and helpful. The price was excellent and I will use them again in the near future.

We used Clifton Altrincham to buy all our bathroom supplies. Everything was excellent. All items boxed and great quality. We bought wall panelling instead of tiles and we were advised on every aspect of our requirements. The team were excellent. Our items were delivered exactly to time required. The service was second to non. We have used them before but this was a big job and everything came from Cliftons Fred and Vanessa Mensah

From the start my experience with the Clifton team in Birmingham on hamstead road has been exceptional. Ellie delivered a first class service, measuring my bathroom and then giving me advice on what she felt would work best and what was more cost effective aligned with my budget.

The items arrived on time and safely. The items for the bathroom were of great quality. During the renovation process at times a few items had to be swapped, the team were very accommodating offering to deliver the item that same day or the following day. They pride themselves on good quality customer service and it definitely made my bathroom Reno Experience a lot less stressful. Shout out to the manager Dino as well! Thanks.

We at Bespoke Unicorn Group Ltd I can honestly say that Amy @ Clifton Trade Bathrooms Nottingham branch is not only helpful but very knowledgeable about the products available. She has always gone above and beyond for us and should we ave any issues she resolves them quickly and effectively

Sent the wrong vanity unit
Massively overpriced
Quality average nothing special certainly not what your paying for every time I call up except the odd occasion staff are off sick still waiting for refund from 02/06/25 well over the 5 working days they said it would be

Service highly recommended is very good prices

Shocking, reddish branch , the manageress sarah has absolutely no clue, apart from scrolling on tik tok all day , unprofessional set up aafter contacting my client directly had the nerve to say she wasn't told not to !!!
No common sense whatsoever for the job!!! I install 1 bathroom a month and use the friendly helpful Manchester branch , don't ever buy from reddish the staff are useless and could not care less about their clients or job .
I contacted the area manager - Darren & all he could say is " in fairness to sarah she's not been trained "
Why in God's earth would you put an incompetent person in charge of a branch without the adequate training??? I ask the question,, where do these people get the idea they can manage branch or even be a regional manager , neither of them should have the job role .
Lost my job consequently because of this mess up , and that's my livelihood, avoid the team , any manageress that calls themselves " trunchball" from matiilda is best worth avoiding.

Phil and all the staff at the Erskine Liverpool branch couldn’t do any more to help. They came out and measured my bathroom and organised delivery of all the bathroom suite and tiles etc. couldn’t be happier with their customer service. Thanks again

Lisa and staff deserve every recognition for the service provided at Clifton Bathrooms Nottingham. They stayed open to accommodate our order on a busy bank holiday wknd. Everything was stocked, price matched or cheaper. Lisa’s knowledge & advice was invaluable. Many thanks Lisa for coming to our rescue to meet our very tight deadline. Customer service at its very best. Highly recommended

⭐️⭐️⭐️⭐️⭐️ Always a Fantastic Experience at Liverpool Erskine

I always have a fantastic experience at Liverpool Erskine. The showroom is thoughtfully laid out, making it easy to browse a wide range of bathroom styles and products.

What truly makes each visit exceptional is the service from Phil and Liam. Both are incredibly helpful, knowledgeable, and patient throughout the entire visit. They take the time to understand what we're looking for, offer great advice, and never make us feel rushed or pressured. Their professionalism and friendly approach make the experience enjoyable from start to finish.

If you're planning a bathroom renovation or just looking for inspiration, I highly recommend stopping by. The team—especially Phil and Liam—go above and beyond to help.

Fantastic service as always

Absolutely made up with my new bathroom, which I was able to bring to life thanks to Phil the manager at the Erskine branch. The staff were brilliant, couldn’t have been any nicer and helpful. Phil went above and beyond for me. I will 100% be back for my downstairs toilet.

I have been looking for some bathrooms for a block of 3 apartments that I am completing a refurb on. I got recommended to try cliftons in erskine. They had everything I needed at a decent price.. phil took the order and the next everything was delivered to site ready to fit. Thanks Phil and team see you again soon

Service was incredible, went looking for some different ideas at a few places and had the pleasure of ending up here, utility looks great panels make the room look so much bigger. Great that

I am constantly texted by this company,I've rang the Warrington branch. I've emailed the Warrington branch, I've emailed the head office to remove my number but if anything it's gotten worse
I'm not a bathroom fitter so your wasting my time.

Edit: OBVIOUSLY from the response below you have not actually read my complaint as it clearly states I am not a plumber so do not understand why I am being contacted.
So obviously I don't have an account.
But i have responded with my number, let's see if your badgering stops

Really can’t stress this enough, avoid the Liverpool erskine branch if you want your sanity! Im at my wits end going back and forth because they can’t order the right products or measure a bathroom correctly. This ordeal has gone on since February and I’m still no closer to a finished bathroom. The staff will send you anything in the hope it’ll fits. Also can’t measure correctly resulting in all the items being changed over the period of 3 months. Complaint logged over 2 weeks ago and still no call from anyone higher up. Your quoted cost will not be that final amount, account for paying out hundreds more out because of their mistakes. Can’t fault the aintree branch wish is have gone there in the beginning. I’d be here all day if I listed the catalogue of events and the amount of replacements I’ve had! Also get a second measurement to prevent being sold 6 boxes of tiles and needing 26!

When is someone going to respond to me!!!! Been waiting weeks and still no one has bothered to address the valid points I’ve made

Update**
- my bathroom was finally completed last week after waiting around 1 month for a toilet flush. Can’t fault Graham who come to my home to make sure it was the right colour after being given one that did not match the colour of my bathroom
-complaint still hasn’t been resolved. I am told the complaints team will contact me. Hopefully this nightmare will be over soon after 6 months of hell.

I have to say that the service from the Chester store was excellent and particularly Mathew. From obtaining a quote to delivering the goods was faultless. The staff are very knowledgeable and helpful and explained the products well. We had 1 bath/shower panel left after installation which was accepted back and refunded. Our bathroom is now fitted...we have a bit of painting to do plus install a new light, but the suite, flooring and panelling look great. I felt we got value for money plus the excellent service so could not be happier.

Visited willerby served by aimee, nothing too much trouble, really friendly, helpful & knowledgeable. Got loads of samples to show me and combine with other products, floor, wall, wet wall, toilets, sinks taps. Excellent service