Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Classificada 1 em 5 estrelas

Very disappointing experience. I ordered an L-shaped sofa cover, covers for 2 chairs, and a pouf, with a total bill of around Rs. 20,000. The product was shown as Stripe Jacquard, but the fabri... Ver mais

Classificada 5 em 5 estrelas

Experience is not too bad First time i purchase online, i saw ctexs selling bathrobes in cheap quality so i wana try to buy. But my experience is too Good I received best quality bathrobes.... Ver mais

Classificada 5 em 5 estrelas

We had a wonderful experience with their service. Our order was accidentally placed incorrectly, but their team was extremely cooperative and helpful. They replaced the order and corrected everything... Ver mais

Classificada 5 em 5 estrelas

Best service - very quick and efficient response and delivery. And very nice colour and quality od the bathrobe. Overall very good experience shopping here online.

3,6

Aceitável

TrustScore: 3.5 em 5

27 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

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3,6

Todas as opiniões

(27)

15 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Absolutely below par experience

Absolutely below par experience, the customer service guy will call u atleast three times to ask why u refused and will harrass you for refusing order. Then the same customer service guy calls you again and misbehaves on consistently, infact he argues back aggressively on call and when a customer refuses a pacel for whatever reason, mine was due to a change of mind he will completely discredit it and cuss you out(that any company accomdates in feedback form) and once u give him a shutup call he will give a degarding comment to place a cherry on the top and end the call, fazool service and products and btw they have insane profit margins might as well order from daraz, exploitive business.

25 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I've bought jumbo size jersy sofa…

I've bought jumbo size jersy sofa covers.they sent best size and color was too good.fabric quality is also v fine.
Got my parcel on time
The best thing was they helped me to guide my purchase

10 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Very disappointing experience

Very disappointing experience. I ordered an L-shaped sofa cover, covers for 2 chairs, and a pouf, with a total bill of around Rs. 20,000.

The product was shown as Stripe Jacquard, but the fabric I received is extremely thin and does not look or feel like the fabric shown on the website. The sizing is also very poor — the sofa cover does not properly fit even one sofa, and the cushions are oversized.

The products are not suitable for my furniture and do not match what I expected from the website. I have contacted Ctexs to request a return and full refund according to their 14-day return policy.

I would not recommend purchasing expensive sofa covers without being sure about the actual fabric quality and sizing.

19 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Best service and quality

Best service - very quick and efficient response and delivery. And very nice colour and quality od the bathrobe. Overall very good experience shopping here online.

21 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

We had a wonderful experience with…

We had a wonderful experience with their service. Our order was accidentally placed incorrectly, but their team was extremely cooperative and helpful. They replaced the order and corrected everything for us without charging any extra fees. We truly appreciate their honesty and customer friendly service. Highly recommended

12 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Satisfied customer

This is my third order and alhumdulillah their sofa covers of terry cotton satisfactorily fit to my 7 seater sofa.. Also their customer service is extraordinary..
Looking forward to place order in future.

27 de julho de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Amazing designs.

Amazing designs.
Very friendly staff and they guide u to get the perfect furniture according to space provided!!
must give it a try

8 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Totally pathetic service

Totally pathetic service. They don’t provide customized items for sofas, beds, or other furniture. Instead, they send random pieces, and when you contact them, they neither guide you properly nor listen to your feedback.

Before the sale, they are very helpful and responsive. However, if you face any issues after the purchase, they don’t even bother to listen. They won’t answer a single call.

Our order was worth PKR 11,000, and it was a complete waste of money. Not recommended at all.

13 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Total fraud_ Jan 2026.

Total fraud. My wife purchased 2 sets, cash on delivery, Pkr. 19000. After opening the parcel, we found the quality of the fabric was very very poor. We informed them,on whatsapp, and returned the parcel within 2 days on their specified address. First they denied receipt of parcel, then, after 10 days, and on confirmation of delivery by courier, they became silent. Never replied to our calls or messages again.

15 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Pathetic quality

Pathetic quality. I ordered a fluffy bathrobe for my child, but received a dull, used, worn-out towel robe instead. The quality is extremely poor, and the size is also incorrect. Overall, a very disappointing experience.

20 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

The sofa cover is shorter as shown in…

The sofa cover is shorter as shown in the website and videos. Moreover the team is forcing and convincing me to use this. They have mentioned the return policy but they are not wiling to this very unsatisfying team behaviour. Not recommend to buy from them.

15 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Experience is not too bad

Experience is not too bad

First time i purchase online, i saw ctexs selling bathrobes in cheap quality so i wana try to buy.

But my experience is too Good

I received best quality bathrobes.

10 de setembro de 2024
Opinião espontânea

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