Customgenie Opiniões 

4 of 5 orders were messed up. and had to submit each time pics and go back and forth to get each corrected

We had a unique situation ordering name badges. Everyone was very helpful and responsive!

Order was wrong, communication is constantly delayed.

The client was extremely happy with the quality and look of the name badges. She was also amazed at the speed at which she placed the order, and the product was received. Thank you for making me look like a hero.

We had an issue but they corrected it and got a replacement to us very quickly.

We don't like exporting and uploading an Excel file for the names! Please bring back the old way of inputting names

The order arrived in suitable time - though at the end of the 7-day timeframe posted on the website. Each order I've placed, including this one, have been suitably packaged and have arrived in good condition.
The ordering process for 'custom' stickers is a little more complicated than I would hope given that successive orders of the same item should simply draw from the details already on record. Having the opportunity to select formats already on file with Custom Genie would alleviate issues that arose after attaching a copy of the image I kept on file from a previous order. The issue was resolved after several email exchanges, however.

I never rec'd an order confirmation after placing an order. Never rec'd tracking via email after the order shipped.

Good price, good product and good service

The stickers came out great, great quality great image. Only thing is I didn’t get an update on when stickers were made or estimated delivery. I ordered on a Saturday (12/6) and they were delivered on Monday (12/15) a week later. I know the faqs said like a 2-3 business days turnaround but I had my event 12/13 so was a little disappointed. Will still use again. Will just make my order in advance.

The design was so so small after choosing the largest sizes. I had a design deleted it and redid it but the original design I didn’t want was sent to me. It was hard to see the placement of the writing and design on the pen. Extremely disappointed.

You still have NOT fulfilled on order placed November 26th.

Everything they do is amazing... great service, great process

Specifically asked for a proof as the online editor wasn't allowing placement as precisely as I wanted. Ignored the instructions, printed and shipped the tags. When received, they indeed looked off and reused to assist. DEFINITELY do not recommend

They follow directions perfectly and do a great job!

Part of my order was missing, but it was corrected and they even sent extra stickers.

I did not like that the writing on the pen was outlined in black. I had requested a white lettering. The black outline makes the business name and contact info difficult to read.

You sent me someone else's order and I've not been told where my pens are or when I'll get them or be given a refund.