Ordered in June and never received our order. Took the money but no updates on the order and zero communication from them via email or instagram. Have ordered before and it's a wonderful product b... Ver mais
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Leia as opiniões dos outros
Absolutely love cutie oils! From the scents, the scent names, the packaging. Everything is literally perfect. I couldn’t recommend this company more ! My clients are all hooked and obsessed. They als... Ver mais
New favorite cuticle oil! Mia is by far my favorite scent, I have a sensitive nose and it doesn’t bother me at all, it’s very fragrant but faint at the same time. Soaks in quickly and a little goes a... Ver mais
Cutie oils has zero customer service. I have emailed this company numerous times with no reply. I have had issues with my orders coming 6+ weeks later. Orders come with missing items, and we have not... Ver mais
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Ordered in June and never received our…
Ordered in June and never received our order.
Took the money but no updates on the order and zero communication from them via email or instagram.
Have ordered before and it's a wonderful product but unfortunately we will never order again. We will be contacting the credit card company to get the charge reversed.
Never got my product- took my money and…
Never got my product- took my money and I’ve tried to contact them so many times. Unprofessional and will never order again
Absolutely love cutie oils
Absolutely love cutie oils! From the scents, the scent names, the packaging. Everything is literally perfect. I couldn’t recommend this company more ! My clients are all hooked and obsessed. They also have fantastic customer service. Quality and everything 10/10 no notes no complaints
No matter how many times I asked for…
No matter how many times I asked for someone to get in touch with me about a problem on our invoice, no one ever did. This company has the worst customer service I have ever experienced and I will never order from them again.
Best Cuticle Oil Ever
My order came quickly and I love the cuticle oil. This is my second bottle already.
CutieOils make me feel again
This company, and their products, makes my soul light on fire like a thousand eternal suns
Love the product
Love the product.
Delivery took a long time but I ordered enough to last for a while!
1.5 month Order Ordeal
I order when the Black Friday Sale which began prior to actual Black Friday. I ordered November 17th. When the shipping window had passed with no notification of shipment, I reached out via email to follow up. When I didn’t receive a response after a few days I reach out via Instagram. Another 3-4 days went by and finally got a response. They said they were behind on orders but were shipping soon. Then it finally did ship. Fast forward to when my order came in, only half my order came. I order 4 oils in total. 2 in one scent and 2 in another. The one scent was missing. When I reached out, again it was a wait to get a response. This was now early December at this point. When they replied, they said they were sold out of that kind and when I asked why basically they said since being a small business they don’t have capacity to make so many as fast. Which I understand however would’ve been super helpful to know ahead of time or to even reach out to see if I wanted all 4 of the same kind. I wasn’t picky at all so could’ve easily gotten 4 of a kind. Then came waiting for the rest of my order to ship which was another ordeal. I was told my order would be shipped within the week. Didn’t happen and when I reached out, they responded the following day and said it was going out shortly. At this point it has now missed Christmas. I fully understand shipping around Christmas time. 100% understand. However I was thinking that based on all their shipping timelines on their website, coupled with they were running a sale, assuming it was for Christmas shopping, it would’ve arrived in time. Christmas time had come and gone and I now I was requesting a refund for what I didn’t simply receive. More going back and forth, saying it was submitted (it wasn’t and they later admitted it wasn’t) I reached out again saying this needed to be cleared from my cc statement to then they finally refunded me. I am not one to post bad reviews, especially Canadian small shops who truly have such an incredible product. Like this product is amazing. However I will never ever purchase from Cutie Oils online. Just the lack of communication, basic customer service doesn’t make me want to purchase from them again but if I was too purchase, I would only purchase at a market where I can actually walk away with the product in hand.
No customer service
I have an issue with my order and have been trying to get a response for over 2 weeks now.
Customer service is non-existent.
I will not be ordering again.
Cutie oils has zero customer service
Cutie oils has zero customer service. I have emailed this company numerous times with no reply. I have had issues with my orders coming 6+ weeks later. Orders come with missing items, and we have not been refunded from them. I love this product, unfortunately I will not purchase from them again due to the lack of care, and service.
I have found this to be the best…
I have found this to be the best cuticle conditioner of all the ones I have tried. I love the applicator and the oil just works! Online ordering is easy and the product arrives quickly. I highly recommend this company and their product.
Best cuticle oil I’ve ever used!
Best oul
Best oil out there and the best part is how the oil just locks into your skin
And the smell is great
I was sent the wrong order and took…
I was sent the wrong order and took awhile for the replacement which was past the time I needed it for a gift.
I love everything about CutieOil
I love everything about CutieOil! I especially love the Sig Fragrance. Hope you bring back the zip pouches - love them!
Great product
Great product! I live in a very dry climate and my nails and cuticles love it.
I bought my first bottle at the Third…
I bought my first bottle at the Third and Bird and fell in love with it. Ordered 3 more bottles - super easy to order online and quick delivery.
Great product
Great product. Smells great and keeps my clients cuticles in tip top shape.
A Experiência Trustpilot
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