Cyan Teak Furniture Opiniões 

300
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I wanted to buy a solid teak armchair that I could leave outside in all weathers, to match a bench I bought 30 years ago which is till looking great. Many other companies have chairs which look ok but... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely delighted with our banana bench when it arrived. The quality and craftsmanship is outstanding and looks great in the garden. I left the bench to weather for the recommended couple of weeks... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We were delighted to discover Cyan furniture. We visited their showroom where we tried various patio chairs.Sarah gave us great advice when she understood our constraints. All furniture was great qual... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

High quality teak steamers with a table thrown in for free Previously bought dining table and chairs also great quality- 5 years old now Great customer service and delivery

A empresa respondeu

Informações sobre a empresa

  1. Loja de móveis de jardim
  2. Loja de móveis
  3. Loja de mobília ao ar livre

Escrito pela empresa

Cyan is a leading manufacturer and supplier of high-end teak and wicker garden furniture to homes, luxury hotels, spas, resorts, local authorities, schools, restaurants, clubs and so on. We’re competitively priced, with a strong commitment to bio-diversity and sustainable growth.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

300 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

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4,8

Todas as opiniões

(300)

100 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Teak chairs with outstanding service

From beginning to end I cannot fault this company. Communications were outstanding. Delivery organised perfectly. Driver was excellent, pleasant, careful and polite. The chairs and table are just the best. I won't hesitate to use this company again and also let my family and friends know just how good Cyan are.

27 de março de 2024
Opinião espontânea
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Resposta da Cyan Teak Furniture

Thanks for the lovely review, Jenny! We are so happy you are pleased with your new furniture & experience with us, and hope to see you again in the future.

Classificada 5 em 5 estrelas

Great product and very robust

Great product and very robust. Perfect for what I needed at school

25 de março de 2024
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Resposta da Cyan Teak Furniture

Hi Chris, thank you for the lovely review! We are delighted that you like your new furniture and are sure it will serve you well for many years to come.

Classificada 5 em 5 estrelas

Very pleased with entire experience

We are delighted with the bench which looks beautiful.
I found the 2 people I dealt with in the office extremely helpful, friendly and accommodating. They went out of their way to reassure me about delivery, and replied immediately to my queries. I would thoroughly recommend Cyan as a company.

6 de março de 2024
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Resposta da Cyan Teak Furniture

Thank you for the kind review, Shirley. We are so pleased you are happy with your new furniture, and will make sure to pass on your lovely words to the team!

Classificada 5 em 5 estrelas

Great quality products

I ordered 2 steamers and to my surprise received a beautiful side table for free! Everything is such good quality I can’t wait for summer. Delivery was also a doddle and very prompt.

21 de fevereiro de 2024
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Resposta da Cyan Teak Furniture

Hi Denise, thank you for the wonderful words. We hope you enjoy your chairs (and side table!) and hope to see you again!

Classificada 5 em 5 estrelas

Excellent customer service from start…

Excellent customer service from start to finish.
Superior quality workmanship solid Teak benches.
Delivered on time and placed where I wanted it with care and without any fuss.
I would highly recommend Cyan Teak.

1 de dezembro de 2023
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Resposta da Cyan Teak Furniture

Hi Grifiths, we are so happy you enjoyed your experience with us and like your furniture. Thank you for the lovely review!

Classificada 5 em 5 estrelas

Excellent people to deal with!

Excellent people to deal with!

This order was our 3rd or 4th with Cyan; given some delays in sourcing our plantation chairs (world events I presume?)we were advised of the issues well before the initial delivery date. They kept us abreast of all matters.

And the chairs are excellent quality; heavy, luxurious and quality.

Thank you Cyan

8 de fevereiro de 2024
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Resposta da Cyan Teak Furniture

Thank you for the wonderful review, Rhydian! We appreciate your understanding and patience, and are so happy you are pleased with your furniture.

Classificada 5 em 5 estrelas

Quality and service exceeds…

Quality and service exceeds expectation.
Morgan, Linda and the girls were so helpful at the other end of the phone, and the driver was wonderful too.
Thank you for your excellent service from start to finish.
Will definitely be buying more. So thrilled.

7 de fevereiro de 2024
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Resposta da Cyan Teak Furniture

Thank you for your lovely review! We are so pleased you had a good experience and hope you enjoy your new furniture. We'll make sure to pass your kind words onto the team and hope to see you again in the future!

Classificada 5 em 5 estrelas

Incredible Service, Incredible Product.

I lost my mum in August 2023, and started the process of getting a bench in her memory. I came across this company on Google and fell in love with their Balmoral Bench 1.8m.

I had some issues with ordering the bench on the website due to specific engravings that I wanted, therefore I reached out to them via phone.

A lady called Linda Russell answered the phone. She was so helpful, I knew immediately this was the company I was going to buy from. She gave me advice but there was one further decision to make, so she let me take a couple of days, and happily took on responsibility for my order. With it being around a very sensitive subject, having someone personal to liaise with make my experience a lot less stressful.

Now, you’d think a company selling large outdoor furniture would have a pretty basic customer service but with this being a memorial bench, I understandably wanted everything to be perfect.

I can’t comment on the rest of their customer service but if their service is anything like the service I got from Linda, this is the place you have to go.

Kind, attentive, prompt, professional are among a few words I would use to describe the service I got from Linda.

All my enquires and all of my concerns were answered by her, even after the bench had been delivered, I went to her for some advice on caring for the bench, and she again, responded promptly.

The bench is absolutely BEAUTIFUL and everything I ever imagined. Thank you to Linda, and to Cyan for helping me create such a perfect place for me to remember my mum.

11 de setembro de 2023
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Resposta da Cyan Teak Furniture

Thank you very much for your wonderful review, Holly. We are so pleased that you were happy with the service from Linda, it does make all the difference when one person takes on an order from start to finish to ensure everything goes smoothly, especially when it is for something as special as a memorial bench. I will be sure to pass along your very kind words to Linda, which I'm sure will make her day!

Classificada 5 em 5 estrelas

Excellent service

Excellent service both at time of ordering and delivery. We have used Cyan Teak for several years for our garden furniture and found quality to be very good.

14 de dezembro de 2023
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Resposta da Cyan Teak Furniture

Many thanks for your lovely review, Dave! We are so pleased that you have been happy with the service provided and the quality of our furniture!

Classificada 5 em 5 estrelas

Professional service.

I can’t praise this company high enough. Super quality bench. Shathusni was so helpful with my order especially after I changed part of the inscription after my initial order. She made everything go so smoothly and kept me up to date with it all. What a difference that made. From start to finish excellent customer service. The delivery driver was lovely too. Would highly recommend. Many thanks.

9 de novembro de 2023
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Resposta da Cyan Teak Furniture

Thank you for this fantastic review, Mo! We are so happy to hear that you were pleased with your order and delivery and will be sure to pass your kind words along to Shathusni too!

Classificada 5 em 5 estrelas

Excellent service and quality bench

Excellent customer service - Shathusni was very helpful - and a great quality bench for our village hall. We look forward to getting it installed to share with our visitors.

1 de setembro de 2023
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Resposta da Cyan Teak Furniture

Thank you for your lovely review! We are so pleased to hear that you are happy with your bench and we will be sure to pass your kind words along to Shathusni.

Classificada 5 em 5 estrelas

What a GREAT company.

We can't say enough good things about both Cyan-teak-furniture as a company and also about the products that they sell.
Nothing is too much trouble for them, every member of staff is friendly and helpful and the benches we bought were of such a high standard and really great value for money.
We only wish there were more companies around like them. It was a pleasure buying from them.
Highlands Primary School ( Redbridge)

24 de maio de 2023
Opinião espontânea
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Resposta da Cyan Teak Furniture

Thank you so much for your wonderful review, Liz! We are delighted with your feedback and so pleased that you have been happy with your benches!

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service, kept informed of delivery progress and good follow up.
Companion seat was ready assembled and the cushions were tailored to the seats and substantial with zips.
Competitive price to local garden centre. Driver was on time and very polite

6 de outubro de 2023
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Resposta da Cyan Teak Furniture

Thank you for your lovely review! We are so pleased you were happy with the service and hope you will enjoy your companion seat for many years to come!

Classificada 5 em 5 estrelas

excellent quality products purchased at…

excellent quality products purchased at a competitive rate.
Office/Sales team very helpful, and delivery of furniture made easy.

29 de setembro de 2023
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Resposta da Cyan Teak Furniture

Hi Ken, thank you for your kind feedback, we are delighted you were happy with your order!

Classificada 5 em 5 estrelas

Excellent product

Excellent product, good sales staff keen prices and efficient delivery.

1 de julho de 2023
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Resposta da Cyan Teak Furniture

Thank you for your great review, Mike!

Classificada 5 em 5 estrelas

Beautiful, solid bench

I am delighted with the beautiful memorial bench I purchased from Cyan Teak after seeing one of their benches in my local park.
Ordering was simple, I knew from the beginning how long it would take and the delivery was bang on time.
I had several discussions with the company as the bench is very precious to me and my family, which made the engraving very significant. The members of staff I spoke to were kind, compassionate and very efficient.
We are very happy with the lovely solid bench which has been much admired by all who sit on it.

21 de agosto de 2023
Opinião espontânea
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Resposta da Cyan Teak Furniture

Hi Jane, thank you very much for leaving us this wonderful review! We are so pleased that you were happy with the ordering and delivery process and are delighted to hear that you are happy with your memorial bench.

Classificada 5 em 5 estrelas

A really good experience from start to…

A really good experience from start to finish. The person I spoke to on the phone about my order couldn't have been more helpful. The bench arrived on the day requested & is of top quality - competitively priced, extremely well made & beautifully finished. The delivery person was very helpful, smiley & friendly.
Would highly recommend!
Thank you!

3 de outubro de 2023
Opinião espontânea
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Resposta da Cyan Teak Furniture

Thank you for your wonderful review! We are delighted that you were happy with both the order and the delivery, and we hope you will be enjoying your bench for many years to come!

Classificada 5 em 5 estrelas

Superb service.

Superb service.
Helpful sales .
Quality bench. Delivery without a hitch. 110% recommend.

22 de setembro de 2023
Opinião espontânea
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Resposta da Cyan Teak Furniture

Hi Neil, thank you for your great review - we are delighted to hear you were happy with the bench and the service!

Classificada 5 em 5 estrelas

Fast delivery great quality

I was amazed to get next day delivery to the north of Scotland. I think I was lucky as by chance I placed my order just as the delivery van to Scotland was being packed but I was still very impressed by the service. The delivery driver put my bench in the garden exactly where I wanted it. It is a lovely sturdy bench and I am very pleased with the quality.

28 de setembro de 2023
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Resposta da Cyan Teak Furniture

Hi Michaela, thank you very much for your lovely review - we are so pleased that it timed just right to get your delivery to you super quick! We hope you enjoy your bench for many years to come.

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