The customer service provided to me firstly by the staff at the Windermere shop and then more especially by Amelia from the Head Office at Grimsby were second to none. The work undertaken in the works... Ver mais
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The customer service provided to me firstly by the staff at the Windermere shop and then more especially by Amelia from the Head Office at Grimsby were second to none. The work undertaken in the works... Ver mais
A empresa respondeu
I love my Daniella Draper jewellery...its beautifully made and very special to me. Ladies in Lincoln store are always very friendly and obliging. I will be a repeat customer in the future as I have be... Ver mais
A empresa respondeu
Nina and I would like to say a huge Thank you to the lovely ladies who took care of us today in Grimsby, when booked for Nina’s ear piercing. Victoria, Shannon & Sara were so lovely and friendly thr... Ver mais
A empresa respondeu
Very quick to reply to my email to discuss a ring project! Very happy with the politeness of the response and pointed me towards the right person/department straight away! Great customer service!... Ver mais
A empresa respondeu
Escrito pela empresa
Multi-award winning, British jewellery designer Daniella Draper graduated with a degree in Jewellery Design from Central St. Martins in 2009 and returned to her home roots of Lincolnshire to start her business. Inspired by nature, history, travel and romance, Daniella makes high quality pieces to stand the test of time, creating future heirlooms for now and generations to come.
An independent family-run business with six standalone stores in the UK, including Cleethorpes, Lincoln, Beverley, Grimsby, Leeds and Windermere. All pieces are handcrafted in England using recycled silver or gold, and ethically sourced gemstones. The luxury jewellery brand has been certified by Positive Luxury as a brand to trust “meeting the highest standards of verified innovation and environment performance.Daniella Draper E/17 The Enterprise Village, Prince Albert Gardens, DN31 3AT, Grimsby, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da Daniella Draper

Resposta da Daniella Draper
Really helpful, able to answer all my questions and gave brilliant suggestions. I changed my mind once home about the stamping. I contacted the customer service team who amended my request no problem. Great service and customer service. Well done!

Resposta da Daniella Draper
So smooth and the lady on the end of the enquiries phone was brilliant. I needed my item fairly quick and she sorted this with me to ensure I had it within 2 days!

Resposta da Daniella Draper
I have purchased jewelery for various members of my family ever since i walked into the shop in Lincoln when it first opened over ten years ago and have never once been disappointed with anything.
The quality is first class and the service online is quick and reliable and every shop i have been the staff have been really helpful.
I would certainly recommend Daniella Draper to anyone.

Resposta da Daniella Draper
Great service and good quality products

Resposta da Daniella Draper
Wow, what a lovely experience my freind and myself had at Danielle Draper Lincoln, Alex was assisting us of whom was so lovely….and very patient!!! A really pleasant experience we will definitely make another visit! Heidi x

Resposta da Daniella Draper
Great experience with my necklace remake! The team was very prompt and communicative throughout the whole process. I’m so happy with the result.

Resposta da Daniella Draper
Just had an ear piercing in Windermere.
Done straight away, absolutely painless.
Lovely ladies and shop. Excellent service.

Resposta da Daniella Draper
Always great customer service & always a beautiful product

Resposta da Daniella Draper
I just love Daniella Draper jewellery. I always try to buy a piece every month. It goes with everything and I can’t wait to purchase something new.

Resposta da Daniella Draper
Excellent customer service, especially Jo Hill at the workshop in Grimsby. Thanks Jo. Excellent quality jewellery.

Resposta da Daniella Draper
Excellent customer service
Good product knowledge
Prompt bespoke order
Unique & high quality jewellery

Resposta da Daniella Draper

Resposta da Daniella Draper
The ladies were so friendly and helpful. A lovely experience and would highly recommend going there.

Resposta da Daniella Draper
Professional, knowledgeable staff advised me , my wife was delighted with the choice , thank you

Resposta da Daniella Draper
Really lovely staff. Very helpful. I have purchased several items and absolutely love them. DD is all I wear.

Resposta da Daniella Draper
I went to the Cleethorpes store to purchase a bangle / cuff . The two assistants in the store were so lovely and helpful . I did not feel rushed or pressured to make a purchase , I made a choice of cuff and one if the assistants helped me to decide what font to use for the engraving. I also purchased a ring ! Again no pressure just a lovely experience with lovely ladies . I shall definitely be shopping there again 🩷

Resposta da Daniella Draper
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.