The customer service provided to me firstly by the staff at the Windermere shop and then more especially by Amelia from the Head Office at Grimsby were second to none. The work undertaken in the works... Ver mais
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Leia as opiniões dos outros
I love my Daniella Draper jewellery...its beautifully made and very special to me. Ladies in Lincoln store are always very friendly and obliging. I will be a repeat customer in the future as I have be... Ver mais
Nina and I would like to say a huge Thank you to the lovely ladies who took care of us today in Grimsby, when booked for Nina’s ear piercing. Victoria, Shannon & Sara were so lovely and friendly thr... Ver mais
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Very quick to reply to my email to discuss a ring project! Very happy with the politeness of the response and pointed me towards the right person/department straight away! Great customer service!... Ver mais
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Informações sobre a empresa
Sobre Daniella Draper
Escrito pela empresa
Multi-award winning, British jewellery designer Daniella Draper graduated with a degree in Jewellery Design from Central St. Martins in 2009 and returned to her home roots of Lincolnshire to start her business. Inspired by nature, history, travel and romance, Daniella makes high quality pieces to stand the test of time, creating future heirlooms for now and generations to come.
An independent family-run business with six standalone stores in the UK, including Cleethorpes, Lincoln, Beverley, Grimsby, Leeds and Windermere. All pieces are handcrafted in England using recycled silver or gold, and ethically sourced gemstones. The luxury jewellery brand has been certified by Positive Luxury as a brand to trust “meeting the highest standards of verified innovation and environment performance.Informações de contacto
Daniella Draper E/17 The Enterprise Village, Prince Albert Gardens, DN31 3AT, Grimsby, Reino Unido
- 01472 351341
- customerservice@danielladraper.com
- danielladraper.com
5,0
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
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Yes it’s expensive but the quality and…
Yes it’s expensive but the quality and the customer service is second to none! Kate the manager in cleethorpes kept me informed at all times while I had my bracelet altered. I needed an extra link in it and there was no extra cost - yes the bracelet was over £500 but so so worth it! I will definitely be visiting again.
17 de fevereiro de 2026
Resposta da Daniella Draper
Hi Kathryn, thank you for your 5* review! We are so pleased to hear you are happy with the service received from Kate and the bracelet you received. We hope to welcome you in store again in the near future! Kind regards, Team DD x
Great staff and service very smooth
19 de fevereiro de 2026
Resposta da Daniella Draper
Hi Sam, thank you for taking the time to leave us a lovely 5* review. Customer service is so important to us and we are so pleased to hear you have a lovely experience shopping with us. We look forward to seeing you again soon! Kind regards, Team DD X
Friendly staff
Friendly staff, beautiful jewellery displayed in a gorgeous shop.
16 de fevereiro de 2026
Resposta da Daniella Draper
Hi there, thank you for your lovely review! We are so pleased to hear of your lovely experience in our Windermere store. We hope to see you again soon! Kind regards, Team DD X
The staff are always welcoming
The staff are always welcoming, friendly and knowledgeable. A fabulous shopping experience every time I visit with a wide choice of products available. Love visiting the immaculately presented store.
17 de fevereiro de 2026
Resposta da Daniella Draper
Hi Samantha, thank you for your 5* review! It is great to hear you always find our team knowledgeable, friendly and welcoming and always have a great shopping experience. We hope to see you in store again in the near future! Kind regards, Team DD x
I absolutely love the choices of…jewellery
I absolutely love the choices of jewellery ,and it's really well made.
19 de fevereiro de 2026
Resposta da Daniella Draper
Hi Terry, thank you for your 5* review! We are so pleased to hear you are happy with your DD jewellery. Kind regards, Team DD x
Resposta da Daniella Draper
Hi David,
Thank you so much for taking the time to leave us a review and your lovely comments about your experience.
We’re always striving to improve, so if there’s anything we could have done to make your visit even better, we’d love to hear more! A member of our team has sent you an email, and we’d love to hear your thoughts.
We hope to welcome you back in store again soon.
Kind regards,
Team DD x
Resposta da Daniella Draper
Hi there, thank you for your 5* review! Kind regards, Team DD x
Excellent service
Excellent service, friendly and professional. V good knowledge of the jewellery. Beautiful jewellery, gorgeous displays and packaging
18 de fevereiro de 2026
Resposta da Daniella Draper
Hi Gill, thank you for your 5* review! We are so pleased to hear you found our team knowledgeable, friendly and professional and were equally happy with the jewellery received too! We hope to hear from you again in the future. Kind regards, Team DD x
Very happy customer
Excellent customer service and beautiful jewellery, would highly recommend.
18 de fevereiro de 2026
Resposta da Daniella Draper
Hi Karen, thank you for your 5* review! We are so pleased you are happy with the customer service and jewellery you received. Kind regards, Team DD x
I love my necklace
I love my necklace. It’s perfect and personalized to my children. Highly recommend this company for high quality jewelry
18 de fevereiro de 2026
Resposta da Daniella Draper
Hi Caroline,
Thank you so much for your wonderful 5-star review!
We’re delighted to hear you love your necklace, personalised pieces are so special and we are glad we could help with this. We hope to welcome you back again soon.
Kind regards,
Team DD X
It was a great experience the staff…
It was a great experience the staff were very friendly and helpful. I was thrilled with my jewellery and have worn it everyday since buying it. Highly recommended.
17 de fevereiro de 2026
Resposta da Daniella Draper
HI Anne, thank you so much for your lovely 5-star review!
We’re so pleased to hear you had a great experience and that you’re loving your jewellery, it's great to hear that you’ve been wearing it every day!
We hope to see you again soon.
Kind regards,
Team DD X
Great Customer Service
Lovely, helpful staff. I was kept informed throughout the process and notified when my order was ready.
17 de fevereiro de 2026
Resposta da Daniella Draper
Hi Dawn,
Thank you so much for your lovely 5-star review!
We’re so pleased to hear that you found our team helpful and that you felt well informed throughout the process. It’s wonderful to know this made a difference to your experience.
We truly appreciate your kind words and look forward to welcoming you back again soon.
Kind regards,
Team DD X
Daniella Draper were very helpful when…
Daniella Draper were very helpful when there was help needed for my purchase and will resolve most issues promptly
17 de fevereiro de 2026
Resposta da Daniella Draper
Hi there,
Thank you so much for your wonderful 5-star review!
We’re so pleased to hear that our team were able to help with your purchase and resolve any issues promptly. Providing helpful, efficient service is something we pride ourselves on, so your feedback truly means a lot to us.
We hope you love your purchase and look forward to welcoming you back soon.
Kind regards,
Team DD X
Resposta da Daniella Draper
Hi Ruth,
Thank you so much for taking the time to leave such lovely comments about our team, we’re really pleased to hear that!
We’re always striving to improve, so if there’s anything we could have done to make your visit even better, we’d love to hear more! A member of our team has sent you an email, and we’d love to hear your thoughts.
We hope to welcome you back in store again soon.
Kind regards,
Team DD x
The products are well displayed and…
The products are well displayed and your staff are extremely attentive and want to please.
16 de fevereiro de 2026
Resposta da Daniella Draper
Hi Pauline, thank you for taking the time to leave us a lovely 5* review, we are so pleased to hear your lovely feedback about the Team. We hope to see you in store again soon! Kind regards, Team DD X
Recently shopped at Daniella Draper for…
Recently shopped at Daniella Draper for a special purchase….there was a slight hiccup with my in store order…however it was dealt with promptly and was resolved with great success.
16 de fevereiro de 2026
Resposta da Daniella Draper
Hi Jennifer, thank you for your lovely 5* review. We are so pleased that the store were able to help with your query, we hope you love your order! Kind regards, Team DD X
Gorgeous earrings but expected a proper…
Gorgeous earrings but expected a proper box/case for them having spent well over a thousand pounds on them. A pouch doesn’t really cut it.
16 de fevereiro de 2026
Resposta da Daniella Draper
Hi Sam,
Thank you for taking the time to share your feedback. We’re so pleased to hear you love the earrings and hope you enjoyed your visit to our store.
We’re sorry to hear the presentation didn’t meet your expectations. We always want every detail of your experience to feel special. Our customer service team has tried to contact you and would love the opportunity to discuss this further.
Kind regards,
Team DD
First time ear piercing for my nervous…
First time ear piercing for my nervous 13-yo daughter. Ella was fantastic. Welcoming, knowledgeable, put her at ease. An all round lovely experience.
28 de fevereiro de 2026
Opinião espontânea
Resposta da Daniella Draper
Hi Claire, thank you for your 5* review! We are so pleased to hear you and your daughter had a great ear piercing experience. We hope to welcome you in store again in the near future to choose your next DD earrings! Kind regards, Team DD x
Amazing service
Amazing service! I’d placed an order and wanted to make an alteration to the engraving on this- I phoned customer services and was very impressed with the service I received. I updated my order and was made to feel like it was no problem at all and that I was a valued customer. I have quite a few DD pieces - I love every single one of them and they all mean so much to me.
25 de fevereiro de 2026
Opinião espontânea
Resposta da Daniella Draper
Hi Gill, thank you so much for taking the time to leave us a 5* review. We are so pleased the Customer Service Team were able to help with your request. We hope you love your order and look forward to seeing you shop with us again soon! Kind regards, Team DD X
Silver zodiac ring & Gaeia silver elephant
Love the designs & quality of my items.
The staff are friendly & helpful too!
30 de janeiro de 2026
Resposta da Daniella Draper
Hi Siena, thank you for your 5* review! We are so pleased to hear you are happy with your ring and Elephant Keepsake. Kind regards, Team DD x
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