The customer service provided to me firstly by the staff at the Windermere shop and then more especially by Amelia from the Head Office at Grimsby were second to none. The work undertaken in the works... Ver mais
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Leia as opiniões dos outros
I love my Daniella Draper jewellery...its beautifully made and very special to me. Ladies in Lincoln store are always very friendly and obliging. I will be a repeat customer in the future as I have be... Ver mais
Nina and I would like to say a huge Thank you to the lovely ladies who took care of us today in Grimsby, when booked for Nina’s ear piercing. Victoria, Shannon & Sara were so lovely and friendly thr... Ver mais
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Very quick to reply to my email to discuss a ring project! Very happy with the politeness of the response and pointed me towards the right person/department straight away! Great customer service!... Ver mais
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Informações sobre a empresa
Sobre Daniella Draper
Escrito pela empresa
Multi-award winning, British jewellery designer Daniella Draper graduated with a degree in Jewellery Design from Central St. Martins in 2009 and returned to her home roots of Lincolnshire to start her business. Inspired by nature, history, travel and romance, Daniella makes high quality pieces to stand the test of time, creating future heirlooms for now and generations to come.
An independent family-run business with six standalone stores in the UK, including Cleethorpes, Lincoln, Beverley, Grimsby, Leeds and Windermere. All pieces are handcrafted in England using recycled silver or gold, and ethically sourced gemstones. The luxury jewellery brand has been certified by Positive Luxury as a brand to trust “meeting the highest standards of verified innovation and environment performance.Informações de contacto
Daniella Draper E/17 The Enterprise Village, Prince Albert Gardens, DN31 3AT, Grimsby, Reino Unido
- 01472 351341
- customerservice@danielladraper.com
- danielladraper.com
5,0
Excelente
1 mil opiniões
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really good visit staff are so helpful
really good visit staff are so helpful, victoria and sally are brilliant xx
17 de junho de 2026
Opinião espontânea
Resposta da Daniella Draper
Hi Francesca, thank you for leaving such a lovely review for our Grimsby team! We are so pleased to hear the team were able to help on your visit to store, we look forward to seeing you in store again soon! Kind regards, Team DD X
Fantastic service from the Beverley…
Fantastic service from the Beverley branch. Designed some necklaces with my late mums hand writing and they are beautiful!
22 de maio de 2026
Resposta da Daniella Draper
Hi Deborah, thank you for your 5* review! It is great to hear you are happy with your necklaces that you designed with the Beverley store with your mums handwriting on, I hope you enjoy wearing them! Kind regards, Team DD x
We went in for something specific and…
We went in for something specific and the staff were great and didn’t rush us
22 de maio de 2026
Resposta da Daniella Draper
Hi Lee, thank you for taking the time to leave us a lovely review, we are so pleased you enjoyed your experience in store and we hope to see you again in the near future. Kind regards, Team DD X
Unique and stylish jewellery
Whether browsing or buying - I love the experience of these stores. Staff are so helpful, stores are elegant and the jewellery is unique and stylish. I left it late to buy a gift but was so impressed when the store prepared my pieces and messaged me to collect in less than 48 hours.
2 de junho de 2026
Resposta da Daniella Draper
Hi there, thank you for taking the time to leave us a 5* review. We are so pleased you enjoyed your experience shopping with us, we hope to see you shop with us again soon. Kind regards, Team DD X
Great customer service
Great customer service, friendly and patient.
They never seem to try and encourage you to purchase the most expensive, just the item/items that best suit
20 de maio de 2026
Resposta da Daniella Draper
Hi Jayne, thank you for your 5* review! It is great to hear that you found our team friendly, patient, and focused on helping you find the most suitable product. We believe in providing honest advice and ensuring our customers feel confident in their choices, so it's great to know that this came across during your experience. We hope to see you again soon! Kind regards, Team DD x
Outstanding customer service
I ordered a birthday gift with two day delivery, on the second day I hadn’t had delivery or tracking information, I was leaving for America in two days time and began to panic as it was a birthday gift someone I was travelling with. So I contacted the help email & was responded to by Amelia very quickly who explained to me that they did not want to compromise the quality of the product by rushing however understood the urgency & explained it would be with me the following day, the following day still no tracking panic set back in, I contacted Amelia again who informed my that unfortunately the product hadn’t made the shipping time, I was gutted then what came next really surprised me, I was told not to worry and that the bracelet would be hand delivered to me before leaving for the USA. I couldn’t believe my luck, and true to word it was delivered by the lovely Mia just in time, the customer service received is second to none (as always) but this was truly above and beyond and I cannot thank Amelia & Mia enough!
Absolutely amazing! (Oh and the bracelet is beautiful)
9 de junho de 2026
Opinião espontânea
Resposta da Daniella Draper
Hi Chelsey, thank you for taking the time to write this lovely review for Amelia and Mia! We are so pleased to hear they both went above and beyond to ensure your order is with you in time for your trip! Thank you again and we hope to hear from you again in the near future! Kind regards, Team DD x
The whole experience was flawless
The whole experience was flawless, from beginning to end. Fast delivery to the USA. And the bangle is absolutely beautiful.
I look forward to my next trip home to Cleethorpes in October so I can shop in person.
19 de maio de 2026
Resposta da Daniella Draper
Hi Penny, thank you for your 5* review! We are so pleased you were happy with the fast delivery and the bangle itself. We hope to see you in DD Cleethorpes in October! Kind regards, Team DD x
Very friendly & helpful
22 de maio de 2026
Resposta da Daniella Draper
Hi Carol, thank you for taking the time to leave us a lovely 5* review. We are so pleased to hear you are happy with the service you received and we look forward to seeing you in store again soon. Kind regards, Team DD X
Outstanding service if only all companies were the same
Outstanding service, I had made a mistake on my order and rather than go ahead a member of staff called and checked. She then rang back a confirmed spellings. The member of staff was professional and friendly. The bracelet was perfect and delivered very quickly. Perfect product, service and delivery.
21 de maio de 2026
Resposta da Daniella Draper
Hi Ali, thank you for your 5* review! We are so pleased to hear you are happy with the service received from our customer service team and also happy with the product itself! Thank you for choosing to shop with Daniella Draper and we hope to hear from you again in the near future! Kind regards, Team DD x
I had a wonderful experience at…
I had a wonderful experience at Daniella Draper Lincoln. The team were friendly, welcoming and incredibly knowledgeable, taking the time to help me find exactly what I was looking for. The jewellery is beautifully crafted and the customer service was exceptional from start to finish. Highly recommended.
17 de maio de 2026
Resposta da Daniella Draper
Hi Sarah, thank you for taking the time to leave us a lovely 5* review. We are so pleased to hear that the team were able to help you find the perfect piece and we hope to see you again in the near future! Kind regards, Team DD X
Resposta da Daniella Draper
Hi Kirsty, thank you for taking the time to leave us a lovely review! We are so pleased to hear you enjoyed your visit to our Cleethorpes store and we hope to see you again very soon! Kind regards, Team DD X
Had great service
Had great service. I had too many letters on personal message so took some off. They contacted me to say I could put the full message. Delivery was quicker then expected and item is beautiful, really happy with it and the service.
18 de maio de 2026
Resposta da Daniella Draper
Hi Marilyn, thank you for your 5* review! It is great to hear you were able to have your full preferred message printed on your new DD piece and are happy with it, along with the quick delivery. Thank you for shopping with us! Kind regards, Team DD x
Lovely birthday gift - mini heart earrings
The product was exactly what my daughter wanted and the staff were really helpful and friendly .
20 de maio de 2026
Resposta da Daniella Draper
Hi Lynn, thank you for your 5* review, we are pleased to hear the Mini Heart Earrings were the perfect gift for your daughter and you found our team friendly and helpful. Thank you again! Kind regards, Team DD x
Lovely helpful staff showed me what I…
Lovely helpful staff showed me what I wanted and told me about the fitting service and text when it was ready , everything was great
20 de maio de 2026
Resposta da Daniella Draper
Hi Ray, thank you for your 5* review! It is great to hear the team provided all the information needed to place your order and you had a great experience. We hope to see you in store again in the near future! Kind regards, Team DD x
Great Customer Service!
Olivia was great - super fast email replies and sorted my issue out quickly. Incredible service!
2 de junho de 2026
Opinião espontânea
Resposta da Daniella Draper
Hi Tom, thank you for your 5* review for Olivia! It is great to hear Olivia provided efficient customer service and resolved the issue quickly. If there is anything we can assist with in the future, please do not hesitate to contact us. Kind regards, Team DD x
In store help was amazing and they…
In store help was amazing and they organised a personal item. Really recommend. Came beautifully packaged to my home address.
19 de maio de 2026
Resposta da Daniella Draper
Hi Emma, thank you for taking the time to leave us a lovely 5* review. We are so pleased to hear that you were pleased with your order and we hope to see you in store again soon! Kind regards, Team DD X
It's never easy for a lad to go…
It's never easy for a lad to go shopping for his Mrs, dreading I'd get it wrong etc.. But how good are the girls at the Lincoln branch of Daniella Draper.. Honestly, I purposely asked for their names as each one of them had there opinion on what I should purchase for my partners birthday.. I ended up with the Feather necklace, and believe me, my partner was over the moon with it 😍... Massive thank you to Tracy, Bex, Evie, and Jo.. It's because of you girls that I'll 100% be coming back to buy more jewellery in the near future... Hope you enjoyed your chocolates...
Cheers.
Ian x
1 de junho de 2026
Opinião espontânea
Resposta da Daniella Draper
Hi Ian,
Thank you so much for your wonderful review! We're delighted to hear that Tracy, Bex, Evie and Jo helped make choosing the perfect gift such an enjoyable experience. The Feather Necklace is a beautiful choice, and we're thrilled your partner loved it. We’ll be sure to pass on your kind words to the team, they’ll be over the moon! We look forward to welcoming you back soon.
Kind regards, Team DD X
Staff lovely …
The staff are always helpful and friendly, one of my favourite shops
19 de maio de 2026
Resposta da Daniella Draper
Hi Nicola, thank you for taking the time to leave us a 5* review. We are so pleased to hear you always love your visit to store and we hope to see you again soon! Kind regards, Team DD X
Resposta da Daniella Draper
Hi Christine, thank you for your lovely feedback! We are so pleased to hear your granddaughter was pleased with her item, we hope to see you both shop with us again soon! Kind regards, Team DD X
Lovely staff ❤️
The staff couldn't have been anymore helpful, i had to order the ring i wanted and they made sure it was delivered before my birthday, would definitely visit the shop again and recommend it to my family and friends ❤️
18 de maio de 2026
Resposta da Daniella Draper
Hi there, thank you for your 5* review! We are pleased to hear our in store team were helpful and made sure your ring was with you in time for you birthday. We look forward to seeing you in store again soon! Kind regards, Team DD x
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