The customer service provided to me firstly by the staff at the Windermere shop and then more especially by Amelia from the Head Office at Grimsby were second to none. The work undertaken in the works... Ver mais
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Leia as opiniões dos outros
I love my Daniella Draper jewellery...its beautifully made and very special to me. Ladies in Lincoln store are always very friendly and obliging. I will be a repeat customer in the future as I have be... Ver mais
Nina and I would like to say a huge Thank you to the lovely ladies who took care of us today in Grimsby, when booked for Nina’s ear piercing. Victoria, Shannon & Sara were so lovely and friendly thr... Ver mais
A empresa respondeu
Very quick to reply to my email to discuss a ring project! Very happy with the politeness of the response and pointed me towards the right person/department straight away! Great customer service!... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Daniella Draper
Escrito pela empresa
Multi-award winning, British jewellery designer Daniella Draper graduated with a degree in Jewellery Design from Central St. Martins in 2009 and returned to her home roots of Lincolnshire to start her business. Inspired by nature, history, travel and romance, Daniella makes high quality pieces to stand the test of time, creating future heirlooms for now and generations to come.
An independent family-run business with six standalone stores in the UK, including Cleethorpes, Lincoln, Beverley, Grimsby, Leeds and Windermere. All pieces are handcrafted in England using recycled silver or gold, and ethically sourced gemstones. The luxury jewellery brand has been certified by Positive Luxury as a brand to trust “meeting the highest standards of verified innovation and environment performance.Informações de contacto
Daniella Draper E/17 The Enterprise Village, Prince Albert Gardens, DN31 3AT, Grimsby, Reino Unido
- 01472 351341
- customerservice@danielladraper.com
- danielladraper.com
5,0
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
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Victoria and Sarah was fantastic in the…
Victoria and Sarah was fantastic in the shop today when I brought my son in for his ear piercing.
Thank you 🙏
2 de abril de 2026
Opinião espontânea
Resposta da Daniella Draper
Hi Scott, thank you for taking the time to leave such lovely feedback for Sara and Victoria. We are so pleased they were able to help with your son's ear piercing experience and we look forward to seeing you both shop with us again soon! Kind regards, Team DD X
Great staff who listened and wrote down…
Great staff who listened and wrote down prices for me
19 de março de 2026
Resposta da Daniella Draper
Hi Cheryl, thank you for taking the time to leave lovely feedback for us! We are so pleased the tam were able to help advise on pricing and if there is anything else we can assist with just let us know! Kind regards, Team DD X
Just great jewellery and helpful staff
19 de março de 2026
Resposta da Daniella Draper
Hi Ali, thank you for your lovely 5* review, we are so pleased the team were able to help you and we look forward to seeing you shop with us again soon! Kind regards, Team DD X
Exceptional service
Exceptional service, from ordering through to delivery. I adore Daniella Draper jewellery, both for gifting and for myself!
18 de março de 2026
Resposta da Daniella Draper
Hi Caroline, thank you for your 5* review! We are so pleased to hear you love your DD jewellery and look forward to hearing from you again in the future! Kind regards, Team DD x
Resposta da Daniella Draper
Hi Carol, thank you for your 5* review! We hope to see you again in the near future. Kind regards, Team DD x
I got lovely friendly welcome from the…
I got lovely friendly welcome from the staff,
Very helpful with my purchase and I love it. Thank youb
18 de março de 2026
Resposta da Daniella Draper
Hi Ann, thank you for your 5* review, we really appreciate it! Kind regards, Team DD x
I have been a DD customer for several…
I have been a DD customer for several years now. Always receive amazing service instore. Olivia at head office is so helpful, knowledgeable and always goes above and beyond. DD are very fortunate to have her as part of their team!
30 de março de 2026
Opinião espontânea
Resposta da Daniella Draper
Hi Lisa, thank you for your 5* review! We are so pleased to hear you always receive excellent customer service from our teams, both in store and at our workshop. We hope to hear from you again in the future to help choose your next DD piece! Kind regards, Team DD x
Gorgeous jewelry
Gorgeous jewelry! And a very nice customer service! They are always there to help🙏🩵! I am on my way to become a DD collector…😉👍🌸
31 de março de 2026
Opinião espontânea
Resposta da Daniella Draper
Hi Birgit, thank you so much for your 5* review! It is great to hear you find our team helpful and that you love your jewellery too. We hope to hear from you again in the near future! Kind regards, Team DD x
Kind, helpful and patient!
Such lovely, friendly staff who helped me choose the perfect gift for my friend. I felt no pressure to buy and I felt I could take all the time I needed. A lovely store!
28 de março de 2026
Opinião espontânea
Resposta da Daniella Draper
Hi Bethan, thank you for taking the time to leave us a lovely 5* review. We hope your friend loves her gift and we look forward to seeing you in store again soon! Kind regards, Team DD X
Resposta da Daniella Draper
Hi Chris, thank you for your 5* review, we really appreciate it! Kind regards, Team DD x
Great experience for my daughter and…
Great experience for my daughter and her first ear piercings. Victoria and Sarah was brilliant with her and made it an enjoyable visit. Thank you! Xx
17 de março de 2026
Opinião espontânea
Resposta da Daniella Draper
Hi Kerry-May, thank you for your 5* review! I am so pleased to hear your daughter had an enjoyable visit to store to have her ears pierced with Victoria and Sarah. We hope to welcome you both in store again soon to choose her next DD earrings! Kind regards, Team DD x
Great service by the Beverley branch
Great service by the Beverley branch. Very professional and ordered exactly what I wanted. Received super quick and beautiful jewellery and well worth popping in to see them. Well done Beverley 😊
1 de março de 2026
Opinião espontânea
Resposta da Daniella Draper
Hi Mark, thank you for your 5* review for our Beverley team! We are so pleased to hear you found the team professional and were happy with the efficiency of receiving your jewellery too. We hope to welcome you in store again in the near future! Kind regards, Team DD x
Daniella Draper è una garanzia
Daniella Draper è una garanzia. Gioielli unici, tanto particolari da essere sempre riconoscibili e farti sentire speciale nell' indossarli. Il personale è gentilissimo e l'esperienza di acquisto semplice e soddisfacente
17 de fevereiro de 2026
Resposta da Daniella Draper
Hi Valentina, thank you for your 5* review! We are so pleased to hear you are happy with the service received and we hope to hear from you again in the future! Kind regards, Team DD x
Engraved Signet Ring
I ordered a signet ring from the Beverley Store, with a family crest engraved into it. I was dealing mainly with Emily, who was great and very helpful. It has taken a little while to finalise details and engraving as the crest is very detailed, but the finished result has come out really nicely. Thank you to the team at the Beverley Store, and a special thank you Emily for all her help.
13 de março de 2026
Opinião espontânea
Resposta da Daniella Draper
Hi Marcus, thank you for your 5* review! We are so pleased to hear you are happy with the signet ring you have received and are happy with the service received from our Beverley team. We will be sure to pass this onto them! If there is anything we can assist with in the future, please do not hesitate to contact us. Kind regards, Team DD x
Beautiful jewelry
Beautiful jewelry. Unique, handmade and quality pieces. If you can visit a store you must!
19 de fevereiro de 2026
Resposta da Daniella Draper
Hi Rachel, thank you for taking the time to leave us a review! We are so pleased to hear you are happy with your order, we look forward to seeing you shop with us again soon! Kind regards, Team DD X
I bought the silver love heart paw…
I bought the silver love heart paw necklace and had my own dogs paw etched. I absolutely love it and have been wearing it daily since receiving it. I love it so much I have the cord bracelets with my other dogs paws.
This is a lovely gift for yourself or someone you care about who has a pet you/they love. I will treasure mine.
18 de fevereiro de 2026
Resposta da Daniella Draper
Hi there, thank you so much for your lovely 5* review, we are so pleased to hear how much you love your paw print necklace, especially as it carries such a special meaning! Thank you again for your purchases and we hope to see you shop with us again soon. Kind regards, Team DD X
Always lovely products and great…
Always lovely products and great service. Have been gifted a few things myself and gifted to others. Lovely bangle, great to add more as well.
18 de fevereiro de 2026
Resposta da Daniella Draper
Hi Alex, thank you for taking the time to leave us a lovely 5* review. We are so pleased to hear you have been enjoying your DD items and also purchase for gifts too! We hope you enjoy building your collection! Kind regards, Team DD X
My daughter had her ears pierced
My daughter had her ears pierced. She was made to feel at ease and was made a fuss of, making this birthday treat all the more special. Time was taken to explain the process and hygiene was clearly taken seriously through the systems in places. The customer service was, as always, excellent.
18 de fevereiro de 2026
Resposta da Daniella Draper
Hi Lauren, thank you for your 5* review! It is great to hear you and your daughter had a great ear piercing experience and were made to feel at ease and comfortable during the appointment. We hope to welcome you in the near future to choose your next DD earrings! Kind regards, Team DD x
The staff are so welcoming and…
The staff are so welcoming and friendly. They remember what you’ve been looking at previously and give honest opinions.
17 de fevereiro de 2026
Resposta da Daniella Draper
Hi Deb, thank you for your 5*review, we are so pleased to hear you find our staff welcoming and friendly and always have an enjoyable in store experience. We hope to see you again soon! Kind regards, Team DD x
Wonderful staff
Wonderful staff, extremely helpful and lovely!!!
10 de março de 2026
Opinião espontânea
Resposta da Daniella Draper
Hi Anna, thank you for your 5* review, we really appreciate it and hope to welcome you in store again in the future. Kind regards, Team DD x
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