Daniel of Windsor Opiniões 

Keeping in touch with Emails and dealt with order fast and efficiently

Visited Santa at Santas grotto at Daniel's department store yesterday. I was really disappointed. We were rushed through the experience. Lasted about 4 minutes max. Santa was nice and friendly but called my daughter Melissa when that is not her name. Santa's helper was also very disinterested. She took one photo of us as a group with Santa and then quickly was getting ready for the next customer. She was chatting to someone outside and handing bags in and out. I felt this could have waited until after our visit. This was our slot and time with Santa. The picture she took was not good so we had to ask if she could please take another when she was finished exchanging bags with the person outside. I just found the experience disappointing. Would not recommend or visit again unfortunately.

Daniels had the product I wanted. Ordering was easy and when I got a tracking number it came a few days later.
I will definitely order from them again.

Not the best. Delivery was fairly prompt, however there was no dispatch notification nor any tracking provided so I had no idea it was arriving. The item itself was poorly packed, very little in the way of protective packaging so the item was dented and crushed in two places.

I’ll have to suck it up though as it’s an out of stock item in other places so I’ve little alternative other than giving a damaged item as a Christmas gift.

Bought a leather bag from their website, which was showing as being in stock when I placed the order, only to receive an email 4 days later telling me that they do not have it in stock and will not be getting it back in stock. I am now unable to buy the bag from another retailer as I have got to wait 7 days for my refund.

I Had looked everywhere for a certain toy my grandson wanted for Xmas eventually found one at your store . The parcel landed 2-3 days later perfectly wrapped and no dint or marks on the box . Excellent service from ordering to receiving the parcel Many Thanks

Great customer service and kept me updated throughout.

Easy to order, item arrived on time. No damage to the product, packed well. Would purchase from again.

Great service and really helpful people working in the Windsor store

Easy to order the goods required and apart from problems parcel force encountered with delivery times the goods were received within a reasonable time frame.

I had some trouble with my initial order since 1 item was unavailable. They contacted me directly to let me know and in the end they maneged to reserve the last item available in a different color and I could order it easily and smoothly. I received my intire order all together after just few days. The customer service was great and quick and the deal on my offer was 50% off! Just amazing!

Found item on this website at best rate at that time with free delivery. Delivered quickly and item was well package and as described online. No issues at all with their online store.

I know and love Daniels. I was able to see the gift that I wanted for my Grandchild. It was easy to order and arrived quickly. I would definitely use this again when I’m not able to visit your lovely store.

Moved away from Windsor but still miss the Daniels shopping experience! The website is the next best thing! Thank you! Excellent quality and service as always! Please set up a shop in Dorset!

Great and smooth collection of online order. Always a great experience in Daniels. Thanks

Ordered online, delivered when stated, very happy with the product.

We had an excellent buying experience with prompt and friendly staff.

Had a football for son, that soon after 1st use developed a fault in stitching. Team at Daniels quickly responded to email, quantified a fix and despatched a replacement to save us a visit - son very happy as Am I - thanks Daniel Department store

I ordered some Bramblecrest garden furniture; the mini modular sofa set. The price from Daniels was extremely competitive, especially as a free cover was also included.The furniture has now arrived and is of excellent quality, I am very pleased.
My order was on-line but when I had reason to contact them my experience was excellent and demonstrated what a customer focused company they are.