I have used The Bear Garden several times now and they consistently provide an excellent service. They have a great range of bears at fair prices and they are delivered quickly arriving well packed an... Ver mais
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Leia as opiniões dos outros
The best teddy bears in the world. The craftmanship on each one is beyond incredible. I have 2 and plan on purchasing more in the future. Also awesome customer service and very fast shipping.
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Having dealt with Andrew, Kate very carefully packed my bear in lots of tissue and he arrived, safe and sound with a big smile on his face, and the famous Steiff tag on one ear. Naming him Stei... Ver mais
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Bear fits the bill as a gift, who doesn't like a bear? Best value I could find and within budget. Carrier used was Royal Mail, who, unlike competitors, do have a tracking system and if you are... Ver mais
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Informações sobre a empresa
- Loja de artigos colecionáveis
- Loja para bebé
- Loja de brinquedos para crianças
- Loja de lembranças
- Loja de brinquedos
Sobre The Bear Garden
Escrito pela empresa
The Bear Garden opened in 1992 in Guildford and is one of the UK's leading specialist teddy bear and soft toy shops. We are one of the UK’s top stockists for world famous German manufacturer, Steiff. We also stock creations from all the major manufacturers (for example: Jellycat, Charlie Bears, Merrythought, Teddy Hermann and Kosen), and beautiful work from leading teddy bear artists.
The Bear Garden started selling online in 1999. The website is a trusted source for teddy bear lovers from around the world.
We are proud of, and have been recognized many times for, the quality of our service. We aim to make our customers as happy as possible!
Finally, we run our business in an ethical fashion. We use a green electricity supplier, are diligent recyclers and try to make decisions based on the impact on the world around us. Our chosen charity is War Child.
The Bear Garden started selling online in 1999. The website is a trusted source for teddy bear lovers from around the world.
We are proud of, and have been recognized many times for, the quality of our service. We aim to make our customers as happy as possible!
Finally, we run our business in an ethical fashion. We use a green electricity supplier, are diligent recyclers and try to make decisions based on the impact on the world around us. Our chosen charity is War Child.
The Bear Garden Guarantee
We aim to send orders within 24 hours of receipt whenever possible. Items are sent securely packed and clearly labelled, so they arrive safely.
We like our customers to be happy!
So, if when you receive your parcel you are not happy with the contents, you will be refunded on return of the item(s). This does not affect your statutory rights. The Bear Garden guarantees that all items offered for sale are in perfect condition. We include boxes, bags and certificates where provided by the manufacturer.
Returns
If you are dissatisfied in any way with your purchase, then you can return it to us within 14 days of receipt for a refund. We do ask, however, that you contact us before returning any item. Returns must be sent back with any original boxes, packing and certificates.
Refunds are less any original postage costs incurred by The Bear Garden. We do reserve the right not to refund the full cost where items are returned damaged or missing.
So, if when you receive your parcel you are not happy with the contents, you will be refunded on return of the item(s). This does not affect your statutory rights. The Bear Garden guarantees that all items offered for sale are in perfect condition. We include boxes, bags and certificates where provided by the manufacturer.
Returns
If you are dissatisfied in any way with your purchase, then you can return it to us within 14 days of receipt for a refund. We do ask, however, that you contact us before returning any item. Returns must be sent back with any original boxes, packing and certificates.
Refunds are less any original postage costs incurred by The Bear Garden. We do reserve the right not to refund the full cost where items are returned damaged or missing.
Informações de contacto
10 Jeffries Passage, GU1 4AP, Guildford, Reino Unido
- +44 1483 302581
- bears@beargarden.co.uk
- beargarden.co.uk
Visit our Steiff collection!
5,0
Excelente
4 mil opiniões
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Resposta da The Bear Garden
Thank you for the amazing review, Sophie!
Best wishes,
Kate
The best teddy bears in the world
The best teddy bears in the world. The craftmanship on each one is beyond incredible. I have 2 and plan on purchasing more in the future. Also awesome customer service and very fast shipping.
25 de julho de 2026
Resposta da The Bear Garden
Thank you for the fantastic review, Sara! 😊
Best wishes,
Kate
Great service
From the order, service and delivery a very pleasant quick and easy experience. I would use this company again.
23 de julho de 2026
Resposta da The Bear Garden
Thank you for your kind review, Kirsten! Look forward to hearing from you again.
Best wishes,
Andrew
The Bear Garden is excellent.
I have used The Bear Garden several times now and they consistently provide an excellent service. They have a great range of bears at fair prices and they are delivered quickly arriving well packed and in perfect condition. A very satisfied customer, I highly recommend them.
21 de julho de 2026
Resposta da The Bear Garden
Dear Andy,
Thanks for taking the time to write us such a lovely review. Much appreciated! I am glad that you've been so very happy with our service!
Best wishes,
Andrew
Thank you for the fast service
Thank you for the fast service. Usually UK stuff is rather slow. The store is great and so is your service !!
20 de julho de 2026
Resposta da The Bear Garden
Thank you for the lovely review!
Best wishes,
Kate
I’m very happy with product and it was…
I’m very happy with product and it was delivered on time as was said thank you
2 de julho de 2026
Resposta da The Bear Garden
Thank you so much, Barry!
Best wishes,
Andrew
I've been shopping at the Bear Garden…
I've been shopping at the Bear Garden for years
Always perfect or better
30 de junho de 2026
Resposta da The Bear Garden
Thank you so very much, John!
Best wishes,
Andrew
A great choice of Charlie Bears
A great choice of Charlie Bears. Sensibly priced. Excellent service. Parcel arriv
ed quickly and well packed. Will use again and recommend.
15 de julho de 2026
Resposta da The Bear Garden
Thank you for the fantastic review, George! 😊
Best wishes,
Kate
Excellent quality
Excellent quality! The plush dormouse is incredibly realistic and beautifully crafted. The stitching is perfect, and the attention to detail is amazing. My son absolutely loves it! Highly recommended! ⭐⭐⭐⭐⭐
29 de junho de 2026
Resposta da The Bear Garden
Thank you so much, Urška!
Glad you love the dormouse!
Best wishes,
Andrew
This is my second bear 🐻 he is gorgeous…
This is my second bear 🐻 he is gorgeous and well made, packed beautifully.
I must stop buying!! 🤣
10 de julho de 2026
Resposta da The Bear Garden
Thank you so much Kirsty, but please don't stop adopting bears, as they all need a good home!
Best wishes,
Andrew
Excellent product and service
10 de julho de 2026
Resposta da The Bear Garden
Thank you for the amazing review, Martin! 😊
Best wishes,
Kate
1ST BIRTHDAY PRESENT
My grandson is one at the end of August & I purchased this bear as a mark of that. I'm sure both he & his parents will be delighted!
9 de julho de 2026
Resposta da The Bear Garden
Dear Anna,
Thanks for the kind review. We also hope that your grandson and his parents will be delighted with this classic Steiff teddy bear!
Thank you.
Best wishes,
Andrew
Very Efficient Service
2 Bears ordered midday Sunday.
Both arrived early Tuesday afternoon.
Well packaged.
6 de julho de 2026
Resposta da The Bear Garden
Thank you for the fantastic review, Martin!
Best wishes,
Kate
Beautiful red squirrel
Beautiful red squirrel, packaged perfectly with a lovely note inside.
Would highly recommend.
3 de julho de 2026
Resposta da The Bear Garden
Thank you for the wonderful review, Margaret 😊
Best wishes,
Kate
Ease of ordering the bear was fantastic…
Ease of ordering the bear was fantastic the quality of service and product was excellent and the delivery and packaging was above and beyond well done The Bear Garden
3 de julho de 2026
Resposta da The Bear Garden
Thank you for the amazing review! 😊
Best wishes,
Kate
Absolutely delighted with my little…
Absolutely delighted with my little movie Paddington. Beautifully packed. Great service.
29 de junho de 2026
Resposta da The Bear Garden
Thank you for the amazing review, Christine!
Best wishes
Kate
Great service
Great fast efficient service and a personal handwritten note on the packaging paper. Would definitely recommend and great choice of soft cuddly toys of trusted quality brands.
29 de junho de 2026
Resposta da The Bear Garden
Thank you for the wonderful review, Mathilda! 😊
Best wishes,
Kate
Delivery of Steiff Bear
Having dealt with Andrew, Kate very carefully packed my bear in lots of tissue and he arrived, safe and sound with a big smile on his face, and the famous Steiff tag on one ear.
Naming him Steiffy, he soon integrated with my other bears. He is so soft and cuddly, anybody would love him straight away.
Everybody at The Bear Garden is a genuine Arctophile and as such, the love and care is obvious.
I bought online which was excellent but, I intend to go to the shop when I can to see all the others bears.
Kindest regards,
Simon Perry
29 de junho de 2026
Resposta da The Bear Garden
Dear Simon,
Thank you very much for your very kind words. They are really appreciated. I am glad that "Steiffy" arrived safely with you and will clearly be cherished.
We look forward to welcoming you to the shop in person at some stage in the future!
Thank you!
Best wishes,
Andrew
And another 5 stars!! ⭐️⭐️⭐️⭐️⭐️
Amazing as always! Thank you for your assistance in sending my bear to UAE another time
30 de junho de 2026
Opinião espontânea
Resposta da The Bear Garden
Thank you for the fantastic review, Manon! 😊
Best wishes,
Kate
Service was first class
Service was first class. I ordered a little movie Paddington which was very well packed and a pleasure to unpack. He came very quickly and ordering was easy. The website is attractive and works well.
30 de junho de 2026
Opinião espontânea
Resposta da The Bear Garden
Thank you for the wonderful review, Christine! 😊
Best wishes,
Kate
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