Daniel of Windsor Opiniões 

242
•
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

It was really easy to navigate the website, I found exactly what I was looking for, the delivery was very quick and I’m very happy with the product. Thank you!

A empresa respondeu

Classificada 5 em 5 estrelas

What a wonderful find. An independent family run department store which delivers high quality, competitive priced goods. I cannot fault. Good communication and excellent product. I would not hesita... Ver mais

Classificada 1 em 5 estrelas

I bought a harry potter lego from this seller should have been delivered 31st July to 1st August not arrived 1st he tried to say it had wrong tracking number it as not left the postoffice he took... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Brought a pair of Brooks Adrenaline from them at a good price. There was an issue with postage being added when it shouldn’t have been, but customer services were efficient and helpful and headed the... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de departamentos
  2. também em
  3. Loja de acessórios de moda
  4. Loja de artigos para desportos ao ar livre
  5. Loja de brinquedos para crianças
  6. Loja de lembranças
  7. Padaria

Escrito pela empresa

Daniel of Windsor was originally established in 1901 by Walter James Daniel and has always remained a family-run independent store. Our range of departments includes a wide range of luxury goods from hundreds of premium brands across a selection of departments. You will find a selection of luxurious items within our wide range of departments, including: furniture, home furnishings, toys and games, and luxury fashion for men, women and children. As well as sports and leisure clothing and equipment, baby and nursery, alongside luxurious gifts for your loved ones. If you’re looking for gifting, designer homeware or even for contemporary fashion - make sure to browse the full selection across our departments. We like to deliver the best in-store experience, so you will find a wide range of services and concessions within our stores. From in-store dining at Heidi & FOGGs, to Gait Analysis, to Lingerie Fitting services.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

242 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(242)

17 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Disappointed

Item as expected and on time. Only rated a three as the Radley purse I bought for £75 did not come with a Radley dust bag or box.
I expected that these items would have been integral to the purchase, as having bought a purse, and then a bag a year later from another store selling Radley items, they did. Very disappointing as the item is a gift and would’ve been so much more special in its normal presentation bag and box.
I think Daniels website should have stipulated that these items would not be included. Sadly no time to return or I would have!

21 de julho de 2022
Opinião espontânea
logótipo da Daniel of Windsor

Resposta da Daniel of Windsor

Hi Nicola,

Thank you for taking the time to leave your review. We're sorry to hear that you were disappointed with the item you received. Please note we have replied to your email and if there is anything else we can do for you, please do not hesitate to contact us on: service@danielstores.co.uk

Kind regards,

Daniel Customer Service

Classificada 4 em 5 estrelas

very happy with product and price but…

very happy with product and price but very slow to deliver (1 month)

11 de julho de 2022
logótipo da Daniel of Windsor

Resposta da Daniel of Windsor

Hi Sarah,

Thank you for taking the time to leave your kind review, we really appreciate it.

We're so glad you were impressed with the Product you received!

Best wishes, Daniel Customer Service

Classificada 5 em 5 estrelas

Excellent service and great value the

Excellent service and great value the
DeLonghi kettle we purchased was much cheaper than other retailers
Will definitely shop with Daniel’s again

8 de julho de 2022
logótipo da Daniel of Windsor

Resposta da Daniel of Windsor

Hi Julie,

Thank you for taking the time to leave your kind review, we really appreciate it.

We're so glad you were impressed with the service you received!

Best wishes, Daniel Customer Service

Classificada 5 em 5 estrelas

Trustworthy

Purchased item was in great condition and very speedy delivery. Definitely trustworthy.

7 de julho de 2022
logótipo da Daniel of Windsor

Resposta da Daniel of Windsor

Hi Nadja,

Thank you for taking the time to leave your kind review, we really appreciate it.

We're so glad you were impressed with the service you received!

Best wishes, Daniel Customer Service

Classificada 5 em 5 estrelas

Go cart with carry case

I am really happy with my purchase, I was very impressed with the fast and excellent service and the cart and carry case is just what I wanted.

7 de julho de 2022
Opinião espontânea
logótipo da Daniel of Windsor

Resposta da Daniel of Windsor

Hi There,

Thank you for taking the time to leave your kind review, we really appreciate it.

We're so glad you were impressed with the service you received!

Best wishes, Daniel Customer Service

Classificada 5 em 5 estrelas

Quick delivery and low cost

Quick delivery and low cost , high quality products!

18 de junho de 2022
logótipo da Daniel of Windsor

Resposta da Daniel of Windsor

Hi Chris,

Thank you for taking the time to leave your kind review, we really appreciate it.

We're so glad you were impressed with the service you received!

Best wishes, Daniel Customer Service

Classificada 5 em 5 estrelas

There was a mix up with my delivery

There was a mix up with my delivery. This got sorted straightaway. Great customer service.

18 de junho de 2022
logótipo da Daniel of Windsor

Resposta da Daniel of Windsor

Hi There,

Thank you for taking the time to leave your kind review, we really appreciate it.

We're so glad you were impressed with the service you received!

Best wishes, Daniel Customer Service

Classificada 5 em 5 estrelas

The delivery was good

The delivery was good, but as it was for a present, I don’t know how good the product was.

17 de junho de 2022
logótipo da Daniel of Windsor

Resposta da Daniel of Windsor

Hi Liz,

Thank you for taking the time to leave your kind review, we really appreciate it.

We're so glad you were impressed with the service you received!

Best wishes, Daniel Customer Service

Classificada 5 em 5 estrelas

Very good service from Daniel Store

Very good service from Daniel Store. Not used before, but would certainly do so again.
Well packed and quick delivery. Thank you.
I purchased a Delonghi Toaster and Kettle, and similar to another comment, I didn’t think the quality was quite what it used to be. That’s no reflection on this store, just the manufacturers.
Buying online is not easy, but Daniel Store
made the experience quite easy.

14 de junho de 2022
Opinião espontânea
logótipo da Daniel of Windsor

Resposta da Daniel of Windsor

Hi,

Thank you for taking the time to leave your kind review, we really appreciate it.

We're so glad you were impressed with the service you received!

Best wishes, Daniel Customer Service

Classificada 5 em 5 estrelas

Very pleased with what I bought from…

Very pleased with what I bought from Daniels. They weren't a store I'd used before but would but again. Good price, and delivered quickly. Impressed.

11 de junho de 2022
Opinião espontânea
logótipo da Daniel of Windsor

Resposta da Daniel of Windsor

Hi Jon,

Thank you for taking the time to leave your kind review, we really appreciate it.

We're so glad you were impressed with the service you received!

Best wishes, Daniel Customer Service

Classificada 5 em 5 estrelas

My first time using Daniel Store and…

My first time using Daniel Store and very satisfied with the service. Many thanks to them. Bought a Delonghie toaster to replace the one I had for over 15 years. The only reason I was replacing this great workhorse was because I was a bit over exbubriante one day when cleaning and managed to defunct one side of this 4 slice toaster. I was delighted to find the same design at Daniels store for a great price. However (and this is no reflection on the store) the intervening years since the manufacturing quality of the first toaster to todays standard leaves a lot to be desired. Outer casing is good, but the inner body is very tinny and not a patch on the proper stainless steel racks of my old one. Also, and I don't understand the science of this, but the toast comes out too dry and hard, almost as though you've toasted old stale bread ( and I do know how to adjust settings). I don't think for one minute this will have the longevity of the original toaster as it seems a cheap facsimile of its predecessor. Just think it's down to the diminishing quality of most things manufactured these days, whereby we are pandering to profits and expected to condone the current trend of a throw away society because things are no longer made to last. However, as I stated earlier my comments are related to the item not to Daniels store, and would be more than happy to use their efficient services in the future.

10 de junho de 2022
logótipo da Daniel of Windsor

Resposta da Daniel of Windsor

Hi Chris,

Thank you for taking the time to leave your kind review, we really appreciate it.

We're so glad you were impressed with the service you received!

Best wishes, Daniel Customer Service

Classificada 5 em 5 estrelas

Lovely product and impeccable service

I ordered some Sheridan towels recently. Not everything in my order was available, and the company contacted me quickly to let me know and ask how I wanted to proceed. I was able to replace the unavailable item with something else in the range, and the whole process was quick, efficient and easy. I can't fault the service. The towels themselves were beautiful - lovely quality and texture and subtle shades. I can see them lasting for a long time.

10 de junho de 2022
Opinião espontânea
logótipo da Daniel of Windsor

Resposta da Daniel of Windsor

Hi Helen,

Thank you for taking the time to leave your kind review, we really appreciate it.

We're so glad you were impressed with the service you received!

Best wishes, Daniel Customer Service

Classificada 5 em 5 estrelas

Excellent quality and Style

Very stylish limited edition bag I can understand why it is completely sold out . The quality is excellent I would definitely recommend it!

10 de junho de 2022
logótipo da Daniel of Windsor

Resposta da Daniel of Windsor

Hi There,

Thank you for taking the time to leave your kind review, we really appreciate it.

We're so glad you were impressed with the service you received!

Best wishes, Daniel Customer Service

Classificada 5 em 5 estrelas

Service was excellent order arrived on…

Service was excellent order arrived on the time we were given and the garden furniture is good

10 de junho de 2022
logótipo da Daniel of Windsor

Resposta da Daniel of Windsor

Hi Graham,

Thank you for taking the time to leave your kind review, we really appreciate it.

We're so glad you were impressed with the service you received!

Best wishes, Daniel Customer Service

Classificada 5 em 5 estrelas

Yes very efficient

Yes very efficient
Spoke with a Sales Assistant whom helped with my purchase.
Very pleased with all the help he gave.

10 de junho de 2022
Opinião espontânea
logótipo da Daniel of Windsor

Resposta da Daniel of Windsor

Hi There,

Thank you for taking the time to leave your kind review, we really appreciate it.

We're so glad you were impressed with the service you received!

Best wishes, Daniel Customer Service

Classificada 5 em 5 estrelas

Excellent product and customer service.

Excellent product and customer service.
Would definitely use again.

7 de junho de 2022
Opinião espontânea
logótipo da Daniel of Windsor

Resposta da Daniel of Windsor

Hi Helen,

Thank you for taking the time to leave your kind review, we really appreciate it.

We're so glad you were impressed with the service you received!

Best wishes, Daniel Customer Service

Classificada 5 em 5 estrelas

Bought a Delonghi kettle online to…

Bought a Delonghi kettle online to replace broken one. Very good price, no postage fees, well packaged and prompt delivery

7 de junho de 2022
Opinião espontânea
logótipo da Daniel of Windsor

Resposta da Daniel of Windsor

Hi Carol,

Thank you for taking the time to leave your kind review, we really appreciate it.

We're so glad you were impressed with the service you received!

Best wishes, Daniel Customer Service

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service. Good communication throughout. Handbag arrived beautifully packaged. Could not fault anything.

6 de junho de 2022
logótipo da Daniel of Windsor

Resposta da Daniel of Windsor

Hi Jackie,

Thank you for taking the time to leave your kind review, we really appreciate it.

We're so glad you were impressed with the service you received!

Best wishes, Daniel Customer Service

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