Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

I used to be a loyal customer but they have consistently raised prices and diminished in quality in the past 7 years. They also started to charge for shipping. I will be looking elsewhere now. The sav... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Used Daysoft for over 10 years with no issues, and I’ve worn contact lenses for 20+. Recently started having problems with the lenses and was basically told it was my fault and that I don’t know h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've NEVER EVER EVER had better contact lenses. Been using them since early 2000's . Never gone back to any other brand. I've got really allergic prone , dry eyes. It feels like absolute bliss while w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have used Daysoft for over 20 years. Have found them very comfortable and good value for money. My optician did said the fit isn't as good as with some other contact lenses but acknowledged that m... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de lentes de contacto

Escrito pela empresa

daysoft replaces other contact lens brands for half the price! Buy contact lenses direct from daysoft with the safety of a money-back promise.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 85% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service from Daysoft. Following an opticians appointment and a drastic change of prescription I contacted them via email and had a response the very next morning. Posted an unused box of lenses the same day and received my replacement new prescription today. Such a prompt service in under 3 days

29 de junho de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Lisa,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Classificada 2 em 5 estrelas

Been using daysoft for 20 years

Been using daysoft for 20 years. They have "updated" their Web site and can no longer access my account so need to find a new supplier.

21 de junho de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Ann,
Thank you for your review, I can see that you have now placed your order, please contact us directly at yourteam@daysoft.com if you have any more issues. We are here to help.
Kind regards, Sandra, Customer care.

Classificada 5 em 5 estrelas

Best deal on the market!

Best deal on the market!! Been ordering from daysoft for 6/7 years now. It’s great how portable they are, economical and ecological. Always highly recommended. Never had issues or a single complaint.

16 de junho de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Kash,
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Classificada 5 em 5 estrelas

Great service

Easy to purchase, I have never had any problems with the lenses. Good value for money

9 de junho de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Jacqui,
Thank you for your Review, I will let the team know.
Kind Regards,
Elizabeth, Customer Care.

Classificada 5 em 5 estrelas

Great value

Great value.
Once again I have ordered my Daysoft silk which I mainly use for holidays, for their convenience and price.
Using the site is easy, and delivery really fast. Good customer care too. A great alternative to normal daily lenses.

4 de junho de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Scott,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Classificada 5 em 5 estrelas

Amazing company

Amazing company. Been using for past 10 years. Amazing customer service. Very quick to reply and send order when I needed next day delivery but didn’t select on check out. 100% would recommend.

3 de junho de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Dave,
Thank you for your Review, I will Let the Team know. Kind Regards, Marc, Customer Care. daysoft

Classificada 2 em 5 estrelas

Aweful

Aweful! They advertise themselves as replacements to well known brands, but fall way short on quality, seriously uncomfortable lenses and not worth the cheap price as quality is to match.

1 de junho de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Michael,
We have no record of your having ordered with us but are here to help. Can you please send us your details so we can do QA checks? Thank you.
Kind regards, Marc, Customer-care.

Classificada 1 em 5 estrelas

Crappy quality frankly

Crappy quality frankly, a lot of them were damaged round the edges. The lenses are also VERY VERY brittle had to go through 8 of them because none of them would stay in my eye, just kept falling out again and again. Once I got them in both eyes after going through 10 of them (10 wasted), on top of that they weren’t even comfortable! They were also blurry and I’ll definitely not be ordering from here again, it was ridiculous. Fair enough it’s cheap but you can’t expect much.

24 de maio de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Ishaaq,
We have checked the quality records on the Lots sent with no adverse feedback.
You may wish to review Lens Pack Opening Video at www.daysoftSCOOP.com
Can you please contact us directly at yourteam@daysoft.com
Kind regards, Janice, Customer Care

Classificada 5 em 5 estrelas

Exceptional lenses and service

I have been using these lenses for about 10 years and never had any problems with the lenses or customer services. I find the lenses comfortable and easy to wear and I wear them every day. I definitely plan to keep on using them.

22 de maio de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Polly,
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Classificada 2 em 5 estrelas

I’ve used daysoft for 8 years however…

I’ve used daysoft for 8 years however they raised prices but the quality of lenses hasn’t improved, they’ve started really drying my eyes out and putting strain in my eyes also the website has become complicated with codes etc I’ve changed to more comfortable lenses for a better price.

22 de maio de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Ingrida,
Please contact us at yourteam@daysoft.com, with your order details so we can assist you. We are here to help.
Kind regards, Sandra, Customer care.

Classificada 1 em 5 estrelas

Bought these after seeing the tube ads

Bought these after seeing the tube ads. I only wore them once and next day I have bloodshot eyes and a sore head. Plus, I found them easy to slip out of my heads, I dropped 3 trying to get 2 in and I’m usually very good at doing this.

Cheap packaging that rips unwanted contacts open if not careful.

Never again.

20 de maio de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Hi,
Please contact us at yourteam@daysoft.com, with your order details so we can assist you. We are here to help.
Kind regards, Sandra, Customer care.

Classificada 2 em 5 estrelas

I tried to cancel next lot of lenses as…

I tried to cancel next lot of lenses as they are so uncomfortable in my eyes & that's if they stay in as most of time they just fall out on there own .Yet harder than I thought to cancel so left with 50 of each eye in contact lenses.

17 de maio de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Janet,
Thank you for contacting us directly.
Kind regards, Sandra, Customer care.

Classificada 3 em 5 estrelas

Gave me eye infection

I give 2 stars because the delivery service was free and fast and the price is cheap. However you do get what you pay for and when it comes to your eyes it is worth paying a few £ more. I found these lenses to be pretty uncomfortable and dry out very fast. A few also were delivered torn. I normally get the Comfi range from FeelGoodContacts which are just as cheap but a lot more better and comfortable, so I will be returning to them. I found the Day Soft lenses poor quality and the packaging is awful. It’s very easy to pull the top off more than one lens. Poor design and just feels cheap compared to other brands where you can split the lens’ into singles. Overall I’ll go back to my usual Comfi ones which might cost a £1 more or something but worth it. If you want cheap but poor quality lenses then try these but with your eyes you should pay a tiny bit more. Eyes have been drey as hell since using them and they’re also harder to put it. I’ve been wearing lenses for years and can normally put them in without a problem, but these ones just seem more difficult to do so. The lenses are dryer and also bigger. Would not recommend.

EDIT: I have updated my review to 3 stars due to the customer service I have received from Daysoft. They responded to my email quickly and arranged a full refund no hassle. So whilst I did not like the product, the service was great.

16 de maio de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Macaulay,
Please contact us at customercare@daysoft.com, with your order details so we can assist you. We are here to help.
Kind regards, Elizabeth, Customer care.

Classificada 2 em 5 estrelas

Ok but not great

I have tried these contacts for the first time after reading some mixed reviews I didn’t know what to think. They are easy to put in, and are affordable however i have noticed my eyes are extremely dry since wearing. I have also had 3 ripped contacts so far instantly when taken out the packet, and I am only half way through the cycle. I think I will be cancelling my next batch

14 de maio de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Charlotte,
Thank you for contacting us directly.
Kind regards, Elizabeth, Customer care.

Classificada 5 em 5 estrelas

Affordable daily Contact Lenses for everyone

I Have been using Daysoft Lenses for many years. The company and personnel are professional, helpful and efficient. The Lenses are good quality and very inexpensive, delivery is fast. I Would recommend Daysoft 100%.

15 de maio de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Patricia,
Thank you for your review.
We much appreciated it.
Kind Regards, Elizabeth, Customer Care.

Classificada 2 em 5 estrelas

the contacts are so thin they tear and…

the contacts are so thin they tear and damage easily and get very dry

12 de maio de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Carmen,
Please contact us at customercare@daysoft.com, with your order details so we can assist you. We are here to help.
Kind regards, Elizabeth, Customer care.

Classificada 5 em 5 estrelas

Great fast easy ordering as always

Great fast easy ordering as always, and they’ll be here in a day or two. Always east to sort out

10 de maio de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Jo,
Thank you for your Review, I will Let the Team know.
Kind Regards,
Elizabeth, Customer Care.

Classificada 5 em 5 estrelas

Simple Repeat Ordering Process

I love how simple they make it to reorder. 3 clicks and you are done.

10 de maio de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Matt,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Classificada 5 em 5 estrelas

Quality product

Always easy to use and speedy process. I’ve always found daysoft ate kinder to my eyes than any of the well known brands. Definitely try them out!

7 de maio de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Susan,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Classificada 5 em 5 estrelas

great lenses for cheap prices

great lenses for cheap prices. Easy to order.

5 de maio de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Laz,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

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