Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

I used to be a loyal customer but they have consistently raised prices and diminished in quality in the past 7 years. They also started to charge for shipping. I will be looking elsewhere now. The sav... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Used Daysoft for over 10 years with no issues, and I’ve worn contact lenses for 20+. Recently started having problems with the lenses and was basically told it was my fault and that I don’t know h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've NEVER EVER EVER had better contact lenses. Been using them since early 2000's . Never gone back to any other brand. I've got really allergic prone , dry eyes. It feels like absolute bliss while w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have used Daysoft for over 20 years. Have found them very comfortable and good value for money. My optician did said the fit isn't as good as with some other contact lenses but acknowledged that m... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de lentes de contacto

Escrito pela empresa

daysoft replaces other contact lens brands for half the price! Buy contact lenses direct from daysoft with the safety of a money-back promise.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 85% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Drying contact lenses

The contacts aren’t the best. I ordered this for the first time and my eyes went really red after using them for a day, i’m not sure why. My eyes have been dry and irritated. I believe it’s the quality of the batch I may have been given.

21 de setembro de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Josh,
Thank you for contacting us directly.
Kind regards, Claire, Customer care.

Classificada 4 em 5 estrelas

I have a High index @ -14

I have a High index @ -14. I can only get -12 here then wear nearsighted pair of glasses @ -2. So I'm thinking the thicker lenses like mine are stronger than the thinner ones - only ordered maybe 5 times but no tears. Not sure how they/you make them - maybe try a plastic like acuvue moist - from research the higher the water content the worse they are for dry eyes as the eyes need to work harder to hydrate the lenses. You can use "Refresh Optive Advanced" lubricant eye drops while using the lenses to help keep moist. I'll be ordering aging soon. I love the high index and greatful for them available because I really get tired of wearing glasses all the time !!! Just like all lenses - some work - some don't.

7 de setembro de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Sean
Thank you for your helpful comments. I would like to point out that we produce our CLs to -25 so should be able to match your prescription. Would you like me to send you some for you to try? If so, please confirm the Power you need and I will follow-up for you.
Kind Regards, Sandra, Customer Care.

Classificada 5 em 5 estrelas

daysoft lenses

fantastic lenses

6 de setembro de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Hi,
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Classificada 5 em 5 estrelas

So easy and super competitive on price

So easy and super competitive on price

29 de agosto de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Hi,
Thank you for your Review, I will Let the Team know.
Kind Regards,
Elizabeth, Customer Care.

Classificada 5 em 5 estrelas

Excellent, better than the branded name I was using before.

I have been using Daysoft lenses for about 20 years or more. They are hygienic and extremely comfortable. So much so I have occasionally forgotten they were in. I bought some for my son-in-law as a Christmas present and he now orders them himself and says they were one of the best Christmas presents he has been given.

23 de agosto de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Vivien,
Thank you for your review.
We much appreciated it.
Kind Regards, Elijah, Customer Care.

Classificada 1 em 5 estrelas

Poor quality lenses

Poor quality lenses, used to be a long time customer but switched last year. Needed emergency last minute contacts only daysoft could deliver so I purchased but as soon as I got on holiday I remembered why I don’t buy these. Don’t stick to my eye at all, almost have to scrap them off on the eyeball, then when it comes to taking them out particularly hard in comparison to other lenses, with issues often (lense tearing, remainder stuck in white part of eye, or just moving so that it’s not on retina but in eyeball). Would not recommend

20 de agosto de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Muhammad,
Please contact us at yourteam@daysoft.com, with your order details so we can assist you. We are here to help.
Kind regards, Elijah, Customer Care.

Classificada 2 em 5 estrelas

Declining quality and poor experience!

After nearly 20yrs of use, today makes the last day I’ll use Daysoft lenses. They’ve never been the best but they did represent the best value for money overall.

However, the quality over the last year or so has declined so much that I often have to replace lenses half way through the day as they have come apart whilst wearing them.

I did contact the company to complain about the quality of recent batches and the reply I received simply offered me a free pack and made no apology or mentioned any plans to improve quality.

17 de agosto de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear John,
Thank you for contacting us directly.
Kind regards, Elijah, Customer Care.

Classificada 1 em 5 estrelas

False Economy

These lenses refuse to stay on my fingertip and when I eventually present them to my eyes they refuse to adhere to my eyeball.
I've had to throw a number of them away and put in other lenses that work.
Cheap but a false economy, I'm afraid.

17 de agosto de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Peter,
Please contact us at yourteam@daysoft.com, with your order details so we can assist you. We are here to help.
Kind regards, Elijah, Customer Care.

Classificada 3 em 5 estrelas

Don’t like the fact that it would…

Don’t like the fact that it would appear I can no order lens as u need them but have to have a rolling month, as don’t use lens everyday,
Would just like to thank Elijah at Daysoft for resolving my above issue. Will hopefully continue with Daysoft for years to com x

30 de julho de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Graham,
Thank you for your review. To place a pay-as-you-go order on our website, please ensure that the subscribe toggle displays as OFF.
Kind Regards,
Elijah, Customer Care.

Classificada 5 em 5 estrelas

Highly recommended

Great customer service, quick delivery, good quality product for the price

22 de julho de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Kim,
Thank you for your review.
We much appreciated it.
Kind Regards, Elizabeth, Customer Care.

Classificada 5 em 5 estrelas

Long-term customer with no issues

I’ve been wearing these lenses for many, many years and they are the best value on the market. The website is easy to navigate and the re-ordering process is simple. I only wish they also sold toric lenses so I could buy for both eyes!

21 de julho de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Michael,
Thank you for your Review, I will Let the Team know.
Kind Regards,
Elizabeth, Customer Care.

Classificada 1 em 5 estrelas

I would not recommend dayglow at all

I would not recommend dayglow at all. I last used them around 3 years ago and found them good for the price but it seems the quality has gone down. They are very brittle and hard to get into my eye and once in they make my eyes red and itchy. They’re also difficult to get out, it feels like they dry out on my eye even when I use saline solution and eye drops. I’d just pay a bit more £ and get good quality lenses.

19 de julho de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Dylan,
Please contact us at customercare@daysoft.com, with your order details so we can assist you. We are here to help.
Kind regards, Elizabeth, Customer care.

Classificada 5 em 5 estrelas

Easy ordering

Easy ordering. Only order what’s needed so No subscription which is ideal for me as I only wear them occasionally.
Easy to navigate website

14 de julho de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Joanne,
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Classificada 5 em 5 estrelas

Stop buying from high-street opticians…

Very easy company to work with - UK-based customer service telephone number for any enquiries - quick delivery. Cost saving of over £20 a month by switching from a high-street opticians - 1 x month supply of daily disposables for under £20 including delivery is a huge help! Would recommend.

9 de julho de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Hi,
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Classificada 3 em 5 estrelas

Have used Daysoft for many years with…

Have used Daysoft for many years with little issue. However the last few times I have ordered the delivery time hassle seriously let them down. I placed an order on 21st June and it still hasn't arrived. The tracking doesn't work either.
Their customer service is their saving grace, they've posted me more lenses today so just have to hope these turn up this time or sadly I won't order again.

3 de julho de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Laura,
Thank you for contacting us directly. Kind regards, Marc, Customer-care.

Classificada 5 em 5 estrelas

Quality product

Really fast delivery. Amazing lenses, I use the silk, can't even tell I've got them I'm. Really impressed

1 de julho de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Duncan,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Classificada 5 em 5 estrelas

Daysoft lenses are great so comfortable…

Daysoft lenses are great so comfortable to wear the delivery is expedient and the price is great for the quality of the lenses

13 de junho de 2024
Opinião espontânea
logótipo da Daysoft Contact Lenses

Resposta da Daysoft Contact Lenses

Dear Carol,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Classificada 1 em 5 estrelas

I have been using it for at least 8…

I have been using it for at least 8 years but recently the quality have gone down so much I can no longer use them. Things like holes in the lens. Worst they keep breaking in my eye so not sure where they have gone. Their customer service is super good thou I give them that they replace faulty batch all the time but I just can’t afford having lenses break in my eye is pretty scary. Sorry won’t come back until quality improve to back when you guys first started.

30 de junho de 2024
Opinião espontânea

A Experiência Trustpilot

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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

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