I am wearing each item purchased more and more. Wearing them more and more softens the leather. Highest quality is what I expected and your company delivers each time. Your designs maintains the cla... Ver mais
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Leia as opiniões dos outros
I own several pairs of Dear Frances shoes, and they fit and feel absolutely amazing\! ❤️ Dear Frances is one of my favourite shoe brands\. Beautiful quality, timeless elegance, and above all, shoes th... Ver mais
I am always hesitant to purchase shoes and boots online, especially ones that are at the high end of affordability for me, but I took a chance on a pair of Dear Frances boots and was thrilled to see... Ver mais
Dear Frances refused to accept a return for a £400 pair of shoes that were far too small, claiming minor surface marks on the sole made them "unacceptable for resale"—even though they were only tried... Ver mais
Informações sobre a empresa
Escrito pela empresa
Expertly crafted in Italy. Every Dear Frances pair is handcrafted in Italy, following the age-old techniques and traditions of Italian shoemaking. We source and develop using only the finest Italian leathers and materials; from supple, glove-like Italian leather to our innovative sheer Italian mesh. Precision and integrity are central to our ethos. Each pair is made to endure, both physically and aesthetically, heroing comfort and style equally, and for the long term. Our materials are sourced locally in Italy, produced to the highest environmental standards and finished to the exacting standards synonymous with Made in Italy.
Informações de contacto
London, Reino Unido
- info@dearfrances.com
- dearfrances.com
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Respondeu a 23% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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My favourite shoes
I love Dear Frances shoes, beautifully made and so comfortable and stylish
Level up your boots!
I have been coveting these boots for a few years. No buyers remorse here! They are beautifully soft and comfortable and stylish.
Beautiful boots and top notch retailer!
Beautiful boots! I can’t fault them! I’ve got my usual sz UK5 in trainers/boots and I wear UK4 in flats and these are perfect and unbelievably comfy, no breaking in needed! Excellent service, updates provided throughout. Great experience all around! I will be purchasing again the future! Thank you xx
Wonderful shoes
Wonderful shoes
Only complaint is the delivery process, I guess coming from UK has there trouble in EU.
However I must say that their costumer support is kind and do everything they can to help
Just perfect!
I bought the shoes from Dear Frances at the first time and I'm amazed how comfy they are! And the quality ist really Lux! Amazing Brand!
Stunning shoes, excellent service
I’m a stiletto person… i don’t wear flats, and my comfy shoes are normally very “chunky”, but something attracted me to this shoe, and after thinking on it for a month plus, i finally purchased them and boy am i glad i did. What a GORGEOUS shoe! The sparkle is so beautiful, and the shoe while delicate feels like it is strong enough to last. I have a wide foot so i sized up and I’m glad i did, as the leather piece around the top is a bit fitted, but I’m confident it will mold to my foot perfectly.
Amazing quality
The Park boot is exactly as described. Very high quality, extremely comfortable and light-weight, which I love. I vary between a US 7/UK 4-4.5 / FR 37-38. I purchased the 38 since I wanted them roomy for thick socks in winter and this was the right size for me. I’ll be buying more from this brand.
Perfect Slide
I love these so Tye slides in olive much. Purchased in the sale. Excellent fit. Look exactly as in the photograph - very pleased.
Definitely Shopping Again - Just love my new Brogues
The quality, the colour, the style, makes my heart sing. I just love my new shoes. Beautiful.
High quality, durable, and beautiful !
The boots are beautiful and I can't wait to wear them once it's boot weather again. The heel is the right height to be comfortable for long wear, yet still sexy and sleek.
I own 2 pairs from Dear Frances and love their unique styles and high quality!!
Vino Boots in saddle - Beautiful Boots!
Fine quality suede and leather, great fit, love everything about these boots. Even better in person! Great height for shorties (I’m 5’ 2”), these hit below knees :)
I love these shoes
I love these shoes, and today, my first day wearing them my flight got cancelled and had to walk between terminals to see if they would put me in another flight. I was afraid that at some point my feet would really hurt and I have to say that they are very comfortable. This is my first time wearing them and after running around in a huge airport I am not at all in pain. I love you Dear Frances, you are thus far my favorite shoe brand.
SKYE Boots
Exquisite boot fits well (size 38) and is beautifully crafted.
No issue with delivery - straight to my door
Love them and perfect fit
Ethereal
I hesitated to buy these shoes even though I kept going back to them simply because I’m in my 50s and wasn’t sure I could pull off the look. Thankfully, I bought them (size 8 White). They are wonderful! They’re comfortable and, though they look delicate, they can handle my daily errands. They give a certain ethereal edge to my outfits. Minimal yet dreamy. I’m extremely pleased with this purchase. Five stars across the board. ⭐️⭐️⭐️⭐️⭐️
Be very careful if buying from outside the UK.
I recently purchased a pair of boots on sale from the eu.dearfrances.com website. The price of the boots was listed in Euros (€453).
I was unaware that this was a UK brand and that customs charges would apply. Unfortunately, this information is not communicated at all during buying process until the very last step when calculating shipping costs. If you use express checkout, as I did, then you might miss these additional charges being applied.
Upon receiving the boots, I realized they weren’t quite right for me, so I requested a return. Initially, I was told that I could only exchange them, but after referring to their own terms and conditions, I received a return label. However, I’ve now noticed that the customs charges are not refunded. While this aligns with their terms, it contradicts their tagline of “free returns worldwide” displayed prominently on their EU website. This, in my view, is misleading to customers.
Although their shoes are nice, I don’t plan to buy from this brand again due to these issues.
Gem boots
Gem boots - Great boot. Beautifully made. Very comfy. Fits true to size.
The best sea grass on your feet!
The best sea grass on your feet!
I’ve had rough experiences in the past, so had concerns…. Dear Frances your sea grass loafers are so comfortable! So chic! I love them.
So much comfortable and love this…
So much comfortable and love this product!!!
Dash Sandal <3 <3 <3
I love the color, very beautiful and modern, it's comfortable (for a high heel!) and work well for those like me with high arches.
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