Dear Frances Opiniões 

184
•
TrustScore: 4 em 5

4,2

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Classificada 5 em 5 estrelas

I am wearing each item purchased more and more. Wearing them more and more softens the leather. Highest quality is what I expected and your company delivers each time. Your designs maintains the cla... Ver mais

Classificada 5 em 5 estrelas

I own several pairs of Dear Frances shoes, and they fit and feel absolutely amazing\! ❤️ Dear Frances is one of my favourite shoe brands\. Beautiful quality, timeless elegance, and above all, shoes th... Ver mais

Classificada 5 em 5 estrelas

I am always hesitant to purchase shoes and boots online, especially ones that are at the high end of affordability for me, but I took a chance on a pair of Dear Frances boots and was thrilled to see... Ver mais

Classificada 1 em 5 estrelas

Dear Frances refused to accept a return for a £400 pair of shoes that were far too small, claiming minor surface marks on the sole made them "unacceptable for resale"—even though they were only tried... Ver mais

Informações sobre a empresa

  1. Designer de moda

Escrito pela empresa

Expertly crafted in Italy. Every Dear Frances pair is handcrafted in Italy, following the age-old techniques and traditions of Italian shoemaking. We source and develop using only the finest Italian leathers and materials; from supple, glove-like Italian leather to our innovative sheer Italian mesh. Precision and integrity are central to our ethos. Each pair is made to endure, both physically and aesthetically, heroing comfort and style equally, and for the long term. Our materials are sourced locally in Italy, produced to the highest environmental standards and finished to the exacting standards synonymous with Made in Italy.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

184 opiniões

5 estrelas
4 estrelas
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1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 23% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(184)

79 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Omigoodness, these are delightful

I have been trying not to buy ANOTHER pair of boots all winter, but I knew I was in trouble when I saw the ‘wood’ version of the Jia boot. These are delightful in every way. A truly tall boot - I’m 5’9” and they are genuinely knee high, and tailored/slim on my calf in a way I’d always hoped boots will be (but rarely are). Initially a little snug, with the second wear they were perfect. The leather is not super soft but rather structured, but the boots are comfortable for all day wear right out of the box. The patent textured tone of the wood version is the best brown boot I’ve ever bought. A genuine win from Dear Frances on this one.

22 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fun and comfortable

Shoe fits to size, great color. A little wider and more rounded in the toe box than anticipated. But fun and comfortable.

20 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Comfortable

This has been more comfortable than I assumed. I have had long walks in them and not felt any discomfort, still new to the slides but love it so far.

30 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

My first pair of DF shoes

My first pair of DF shoes and I am
in love! My feet are just on the wider side of average at the balls and the first pair I ordered based off of the size chart was a little snug on my pinky toes. Customer service was helpful in providing me with enough information to make a decision on whether or not I should size up or consider a different style. The replacement pair I ordered fit perfectly, are so soft and I stare at them long enough to make them blush.

24 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Bridge Slide in Nut

This is a beautiful summer slide. Perfect heel for casual wear but could also be dressed up. The leather piece that goes across the top of foot is the perfect size and holds the foot in place which is very comforting in a slide. I am 6 and I ordered a 36. Because I have a thin foot, it was a perfect fit but I do think the width of the shoe (starting a the arch back to the heal is on the narrow side) The length of the shoe is true to size. If you have a fuller foot you might have to size up.

24 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

This is my second pair of DF boots

This is my second pair of DF boots, but the first pair that I purchased new. I have the Spirit boots that I bought second hand. I knew that these boots would be very high quality based on my Spirit boots. I waited years to buy these boots because they are quite spendy. I searched for them second hand and for less expensive alternatives. When the color I wanted ended up on sale I finally bought them. I am so happy I didn’t compromise. They are absolutely beautiful and so comfortable!

7 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Ordering process was easy and the items…

Ordering process was easy and the items arrived quickly and beautifully packaged. When I had a query about a return they handled this quickly and the problem was resolved immediately. The boots are a gorgeous soft leather and beautiful colour. I will definitely look at Dear Frances again when I next look for shoes.

14 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Everyday Chic

Product: Shay Boot, Espresso

These boots are so comfortable. Buying online can be iffy but these are just as expected.

11 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding quality

Outstanding quality, comfort, and customer service. My first Dear Frances shoe and certainly not my last. :D

15 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I got from them my most unique and…

I got from them my most unique and comfortable heels. I’m in love with the tone of green and how it can actually work with different colors and styles making my outfits more fun. I love that they are light weight too! Seriously bravo 👏

29 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The most comfortable shoes

I’ve ordered the mesh flats in black and can’t believe how comfortable they are. The delivery was very prompt and the shoes were packed beautifully. Quality is second to none and they feel like made especially for me.
I think I will get the white ones as well because they look so stylish and will look great with many summer outfits.
I’m super happy.

1 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful and prompt delivery

These are incredibly comfortable boots - I can walk anywhere in them. But what I really loved was the shape of the toe and the way the heel is balanced. Elegant AND comfortable? Yes please.

10 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The military green Iris has been a…

The military green Iris has been a welcome addition to my boot collection. Since I already owned the black Iris and LOVE them, I felt confident in adding another color to my wardrobe. This green is a neutral; goes with so much. The style of the Iris is understated so the olive color compliments my outfits but doesn’t “scream”. They fit like a glove and have become molded to my foot as a well made leather shoe should (I wear a size 8 regular and and very slim ankle). The 2 inch block heel adds to the all day comfort of them as well. Looking forward to the military green Iris being part of my “uniform”!

7 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

These shoes are true craftsmanship

These shoes are true craftsmanship. The quality is amazing. So beautiful.

They were slightly bigger than my normal size but Dear Frances quickly returned them and supplied a smaller size. Very happy.

22 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fabulous shoes

Fabulous shoes, reminiscent of the tan colour shoes with thick heels we all coveted in the 1970’s. The thing is with these shoes though, is they are comfortable. They’re perfectly balanced and the leather is structured yet gentle on the feet. I sized up and found they fit perfectly. I’ll be wearing these for years, they’re very versatile and truly can be dressed up or down. Style them with flared jeans for a retro look!

22 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I love them!

These boots are amazing! They're incredibly soft, super comfy, and have a timeless, elegant look. Perfect for chilly days, perfect for luxuriating in sensuality.

I am in love!

22 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I received these as a Christmas gift…

I received these as a Christmas gift after searching for this style in just the right color of brown. These are perfect and the black sole makes them so versatile and can be worn with all of my black pieces. I usually wear a USA size 8 but purchased these in a 39 to have room for a heavier sock and I’m glad I did. Might need to buy the black now. They are beautifully made and the leather inside and out is so soft and supple. Great quality.

8 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great purchase

Really pleased and impressed with this perfect shoe! I was surprised that the no break in time required was indeed true, I get bad blisters, but did not with these. Will be purchasing more.

8 de janeiro de 2024
Opinião espontânea

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