Never experienced service like it. From start to end it has been a pleasure booking through Debbie's Villas. I had a couple of questions after I booked so used the chat functionality on the websit... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
This company are by far the best in the business .From start to finish everything went smoothly . Booking was so easy and staff were very helpful and courteous On arrival at the villa we we... Ver mais
A empresa respondeu
This was our third time using Debbie’s Villas and we have nothing negative to say about the company. The friendly service we get from the staff on the phone or by email is brilliant and the villa we’... Ver mais
A empresa respondeu
Description of villa was correct. Staff very couteous and polite during phone calls. Kept informed throughout booking and given info which was very helpful. For example we were advised about the visit... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Debbie's Villas is the perfect choice for anyone looking to book a villa holiday in Orlando. With over 25 years of experience arranging holidays to the Sunshine State, we have the expertise to provide you with an unforgettable vacation. When you book with us, you're not just getting a place to stay for a few weeks - you're choosing a home away from home. We take pride in our property selection process. Each villa on our website has been inspected and approved by our team at Debbie's Villas. We only feature properties that meet our high standards. We are a proud member of ABTA and ATOL so you can book with confidence, knowing that your holiday is financially secure. We adhere to ABTA's strict Codes of Conduct, and our customer service is second to none. We have many happy guests who return to us time and time again, and on top of this, when you book a package holiday through Debbie's Villas, you're also protected under the Package Travel Regulations. Our sales team is highly experienced and knowledgeable about the area, and they regularly visit Orlando to inspect our villas and improve their understanding of the local attractions. We call you before your holiday to answer any last-minute questions you may have, and we follow up with you after your stay to gather feedback and continue to improve our service. At Debbie's Villas, we take pride in offering our guests a truly exceptional experience. Book with us today and discover the magic of Orlando for yourself!
Informações de contacto
Commercial Road 139, TN12, Paddock Wood, Reino Unido
- debbiesvillas.co.uk
4,9
Excelente
680 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service
The whole experience from start to finish was excellent. We had to make a number of amendments to our bookings prior to leaving which were dealt with quickly and with no quibble.
Customer service even called a few days prior to departure to ensure everything was in place.
25 de outubro de 2025
Resposta da Debbie's Villas
We’re very happy to hear that your experience was excellent from start to finish. I’m glad we could help with the amendments to your booking quickly and without any hassle, and that our pre-departure call gave you extra peace of mind.
We do appreciate you taking the time to share your experience and hope to have the pleasure of assisting you again in the future!
Debbies Villas - great company to deal with
Debbies Villas are generally slightly more expensive, but they do give good value for money in terms of quality of accommodation, finishing touches such as complementary food hamper and general all-round good communications, including a follow-up call post holiday to check all went well and to tease out anything that could be improved. We have used Debbies Villas many times and will continue to use them
22 de setembro de 2025
Resposta da Debbie's Villas
HI,
We’re delighted to hear that you feel the quality, thoughtful touches, and communication you receive from Debbie’s Villas provide good value for money. It’s great to know that the welcome hamper, our follow-up care, and the overall experience have consistently met your expectations.
We look forward to welcoming you back for many more relaxing and enjoyable stays! 😎
From start to finish a great…
From start to finish a great experience!
Great choice of Villas, simple booking, slick process and will certainly use again. We’ve been many times to Florida and this has to have been the easiest process and best villa we have stayed at.
22 de outubro de 2025
Resposta da Debbie's Villas
Thank you so much for your wonderful feedback! We’re so happy to hear that the booking process felt simple and seamless, and that you enjoyed the villa. Knowing this was your best stay in Florida means a lot to us. We truly appreciate you choosing us and look forward to welcoming you back on your next trip!
Happy to recommend again and again
from browsing the website to making a booking and all the admin and support that followed. Our party were very happy with the choices offered, the villa itself and the contact from Debbies' throughout including the access information pack and 'check-up' texts and calls just before departure, after arrival and after returning home. Would be very happy to recommend - if anything the photos of the villa undersold it!
21 de outubro de 2025
Resposta da Debbie's Villas
Thank you for your lovely review. We’re delighted you enjoyed the villa and that our customer service met your expectations.
We’d love to hear from you again soon! 😎
Great service, very responsive
We used Debbie’s villa in November of this year for a 12 night stay, they were great from beginning to end and really informative. Was able to answer every question we had. The response time was fast and they were open and honest about everything which was included and what was nearby. I would highly recommend this company when looking to book a villa.
12 de novembro de 2025
Opinião espontânea
Resposta da Debbie's Villas
Thank you so much for your wonderful review. We’re so happy to hear you enjoyed your stay. It was our pleasure to help, and we’re glad our communication and information helped make your visit a smooth and enjoyable experience. We hope to welcome you back again in the future!
Had a great stay in a lovely villa
Had a great stay in a lovely villa. Will be using again for sure. Very professional company
4 de maio de 2025
Opinião espontânea
Resposta da Debbie's Villas
Thank you so much for your lovely review. We’re so happy to hear you enjoyed your stay and that you've been happy with our service. Hope to hear from you again in the future.
Professional and curteous staff
Professional and curteous staff
Good communication.
Acurate listings.
Highly recommended.
Used numerous times.
21 de novembro de 2025
Resposta da Debbie's Villas
Thank you so much for your kind words! We're very happy to hear you've had consistently positive experiences with our team. Your trust and continued support mean a great deal to us. If there’s ever anything more we can do for you, we’re always here to help.
Fantastic villas and customer service
We used Debbies Villas three times in 2025. The team were fantastic as always, from the initial booking stage right through to our courtesy call when we got back home.
We are ready to book again in 2026 and I cant speak highly enough of the customer service and fantastic villas.
17 de outubro de 2025
Resposta da Debbie's Villas
Thank you so much for your lovely review. We’re delighted to hear that your experiences with us this year were fantastic from start to finish. It’s always a pleasure to help you plan your stays, and we truly appreciate your loyalty and kind words about our team and villas.
We can’t wait to welcome you back again in 2026! If you need anything at all while planning your next trip, we’re here and happy to help.
Everything was exactly what it said on…
Everything was exactly what it said on the tin. Villa was great, no real issues, but able to sort the minor issues straight away (As owners lived opposite and came to say Hi) Car hire was a breeze, booked 7 seater suv which was awesome, after booking went on car hire company website and fast tracked so when we arrived, skipped the counter, which was long, went straight to the cars, showed my QR code and handed the keys, easy as. Fast tracked through Orlando airport after downloading MPC App and VTP app for toll roads. Everyone had a great time, and Debbie's Villas were excellent, like the pre-trip and after calls, nice touch Definitely going with Debbie's Villas again, just got to save for it. Excellent service, god job.
23 de outubro de 2025
Resposta da Debbie's Villas
Thank you so much for this fantastic review! We’re really pleased to hear the villa lived up to expectations and that any small issues were quickly resolved. Thank you for your feedback on the car hire too, and that the car hire process worked out perfectly.
We’re especially happy to hear you appreciated the pre-trip and follow-up call, as we like adding those personal touches wherever we can.
Thank you again for choosing Debbie’s Villas. We’d absolutely love to welcome you back when you’re ready… and we’ll be here whenever the saving is done!
Lovely villa
They villa was very nice ,the heated pool was very good all clean and kept well, the area was very nice and a perfect location for shops, parks etc. It was probably one of the best villas we've had over the years, would definitely stay there again.
21 de outubro de 2025
Resposta da Debbie's Villas
Thank you so much for your wonderful review. We’re so happy to hear you enjoyed the villa, and especially the heated pool It’s nice to know it was one of the best villas you’ve stayed in over the years.
We look forward to welcoming you back again in the future!
Good communication at all times
Good communication at all times, information such as key codes arrived in good time. Villa was as described.
8 de outubro de 2025
Resposta da Debbie's Villas
Thank you so much for your review. We’re really glad to hear that communication was smooth, the arrival information reached you in good time, and that the villa met your expectations. If you decide to revisit Orlando again in the future, then we would be very happy to help you with this again.
Really lovely villa
Really lovely villa. Looked better than in the photos. Great service from Debbie’s Villas. No issues whatsoever and would 100 percent book through them again.
30 de outubro de 2025
Resposta da Debbie's Villas
Thank you for your wonderful review!. We're so happy to hear that you enjoyed the villa and that it exceeded your expectations. It’s great to know our service helped make everything smooth and enjoyable.
We truly appreciate your kind words and would be thrilled to welcome you back any time!
Resposta da Debbie's Villas
Thank you so much for your five star review. We are pleased to hear you're happy with our overall service, and we hope to hear from you again in the future.
Everything was perfect
Everything was perfect, just that little welcome pack makes a massive difference to anyone else, the villa itself was fabulous and the area was just brilliant.
Can't recommend Debbie's Villas enough if your thinking about booking then just do it 🙌🏻
10 de outubro de 2025
Resposta da Debbie's Villas
Thank you so much for your review. We're very happy to hear everything was perfect and that the welcome pack made a difference to your stay. It’s also nice to hear you enjoyed the villa and the area you stayed in.
Your recommendation means a lot to us, and we hope to hear from you again soon.
Great Villa Great Staff
Firstly the villa was great. Check in was easy and when we did have a small issue during our visit, the American team were quick and responsive. They even recommended us places to go on Halloween. The UK team, before we went were also great, replying to questions quickly. Definitely 5* for the whole experience.
18 de outubro de 2025
Resposta da Debbie's Villas
Thank you so much for your fantastic review. We’re pleased to hear you enjoyed the villa and that both our UK and US teams were able to make your stay an enjoyable one. It’s great to know the Halloween recommendations added a bit of extra fun!
We really appreciate your kind words and 5★ review, and we’d love to welcome you back for another memorable holiday soon.
Superb from start to finish
Cannot recommend Debbie's Villas enough.
Amazing service from start to finish.
We stayed in a superb villa that we will 100% be returning to.
Thank you very much, all involved.
11 de outubro de 2025
Resposta da Debbie's Villas
Thank you so much for your great feedback. We’re really happy to hear you had such a great experience and loved your villa stay. It means a lot to the whole team, and we can’t wait to welcome you back again soon!
Excellent, brilliant, fantastic
This was my first experience using Debbie’s Villas. I was hesitant at first, moving away from my regular package type of holiday. I needed a large villa with plenty of room for Severn people for a magical Florida holiday, including our two young grandchildren. From my first choosing a villa, to booking , to staying at the property it was a fantastic experience. The Villa more than exceeded my expectations. It was very clean, fully furnished, everything was included from clean towels to a cork screw! The pool area was brilliant and had a lot of use! The location was also brilliant, all the theme parks with in 20 -25 minutes( depending on traffic ) The villa complex was clean and well kept and very quiet. I will have no hesitation in using or recommending Debbie’s Villa again. Thank you
4 de outubro de 2025
Resposta da Debbie's Villas
Thank you so much for taking the time to share your experience. We’re delighted to hear that your first stay with Debbie’s Villas exceeded your expectations, especially for such a special family holiday. And we are pleased to hear the villa, location, and amenities all helped make your trip magical.
We’re also really happy that the space worked perfectly for your whole group, from the little ones to the grown-ups, and that the pool area got plenty of use!
We hope to hear from you again, and just so you know, we also offer full holiday packages if you ever prefer the convenience of a complete, all-in-one booking.
Thank you once again for recommending us, as this really means a lot to us.
Great company to deal with
Great company to deal with, nothing is a problem, also pre and post travel phone calls to check everything is/was ok. Have used many times and is always my first port of call for a villa.
10 de outubro de 2025
Resposta da Debbie's Villas
Thank you so much for your lovely feedback! Our pre and post-travel calls are all part of making sure your holiday runs smoothly, so it’s great to hear they’re appreciated. We truly value your loyalty, and we look forward to helping you with many more amazing trips to Orlando.
Nice big villa loads of room
Nice big villa loads of room, clean and tidy. On a good gated complex about 30 minutes from the action. Plenty of shops and eateries in the local vicinity
6 de outubro de 2025
Resposta da Debbie's Villas
We’re so pleased to hear you enjoyed the villa, and found everything clean and comfortable. It’s also good to hear you liked the location, and the nearby shops and restaurants worked well for you.
We hope to welcome you back again for another fantastic stay
Competitive prices for flights and…
Competitive prices for flights and villa. Helpful and friendly staff. Easy to add extras. Courtesy call before leaving and follow up call once we were home.
21 de outubro de 2025
Resposta da Debbie's Villas
Thank you so much for your great review! It's good to hear that you found our flight and villa prices competitive, and our team are friendly and helpful. I
Our pre-departure and call on your return home are all part of making sure everything runs smoothly , so we’re glad they were helpful. Hope to hear from you again in the future.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.