Decanted Opiniões 

Resposta da Decanted

5/07/2025

Thank you so much for the feedback! We’re delighted you’re loving your samples and impressed with the fast turnaround, that’s what we aim for every time. Your support means a lot, and we look forward to helping you discover even more incredible scents soon. 10/10 customers like you make it all worth it! ~Brad

Resposta da Decanted

5/07/2025

Thank you for the kind words and recommendation Joseph. We’re really pleased to hear the website made things easy and that your scent matched expectations perfectly.

Fast delivery and accurate descriptions on individual scents are a big focus for us, so it’s great to know we hit the mark. Looking forward to your next visit to Decanted! ~Brad

Resposta da Decanted

2/07/2025

Hi Shabnam,

I don't mind a 1-star review, especially in this case - as it gives us an opportunity to also publicly respond and clear things up a bit, for any future customers.

You ordered two 3ml samples. You received two 3ml samples. That you are disappointed by the size suggests not a fault in our service, but a fundamental misunderstanding of what 3 millilitres means, a volume clearly listed and described throughout our website.

To then complain that a 3ml sample is, in fact, small, is rather like ordering a shot and then lamenting that it didn’t come in a pint glass.

It’s worth noting you contacted us twice before this review via email and not once did you raise an issue with size. Only after we declined to refund you and offered another resolution, as the fragrances weren't to your liking, did it become a problem. Curious timing.

As for the fragrances themselves - Baccarat Rouge 540 and Sol de Janeiro 62, as suggested in your initial email, no we do not dilute them. They are decanted directly from the original bottles. Performance of fragrances vary from person to person, batch to batch - fragrance is a personal experience. What might smell nice on a tester stick in a department store, may not respond well on your skin.

It's also worth noting that Sol de Janeiro 62 Perfume Mist isn't even a perfume, it's a scented hair/body spray.

Unfortunately, your expectations were not failed - they were simply flawed.

~Brad

Resposta da Decanted

5/07/2025

Thanks so much for the great feedback! We're glad you found the ordering process easy and that your samples arrived quickly and well-presented. Free shipping on orders over £30 and clear labelling are small touches that make a big difference, so it's great to hear they stood out.

We really appreciate the recommendation and hope to see you back again soon! ~Brad

Resposta da Decanted

5/07/2025

Thanks! We're so glad you enjoyed the fast service and wide selection, I'm always adding new scents to keep things fresh. Hope to help you discover more favourites soon. ~Brad

Resposta da Decanted

5/07/2025

Thanks Adian, we're glad you were happy with the fast service and we’ll be ready whenever you’re back for more. See you again soon! ~Brad

Resposta da Decanted

5/07/2025

Thanks for your review! We’re glad you found the response time quick and the sample size generous enough to properly experience the fragrance, that’s exactly what we aim for. Hope you found a new favourite ~Brad

Resposta da Decanted

7/06/2025

Hi Rich,

Thank you so much for updating your review, we're really glad we could make things right by replacing the one that sadly leaked. Your kind words mean a lot to us, and it’s brilliant to hear we’ve become your go-to. That’s exactly what we aim for. ~Brad

Resposta da Decanted

7/06/2025

Thanks so much for your review! We're glad to hear your order arrived within 4 days and that you were happy with the service.

If there’s anything we could do to turn that 4-star into a 5-star next time, we’d love to hear your thoughts, we’re always looking to improve.

Hope to see you again soon! ~Brad

Resposta da Decanted

7/06/2025

Thanks for the 5 stars Matt, we're so pleased to hear you were impressed with the quality. See you again soon! ~Brad

Resposta da Decanted

7/06/2025

Thank you so much for the great feedback! We’re really pleased to hear the Bleu de Chanel description matched your expectations and that delivery was quick.

We truly appreciate your support. ~Brad

Resposta da Decanted

7/06/2025

Thanks for the great review Bob! We're all about helping you discover your next signature scent, so it’s fantastic to hear you’re enjoying the experience, and the service too!

We can’t wait to help you explore more next time. ~Brad

Resposta da Decanted

7/06/2025

We absolutely love hearing this, thank you! We're so glad you enjoyed your scents and found them perfect for travel. Sampling before committing and saving space in your luggage? That’s the dream!

We’ll be ready whenever you’re set for your next order. ~Brad

Resposta da Decanted

13/05/2025

Thank you for your review, we really appreciate you taking the time to share your experience.

We're glad to hear your order arrived on time and that the decanting was up to standard. Regarding the limited projection, fragrances can behave differently depending on factors like skin chemistry, environment, and even the weather! That said, we built Decanted on trust and transparency, we only decant from 100% authentic, original bottles — no duplicates or imitations - ever!

Thanks again for your order and for supporting our decanting service ~Brad

Resposta da Decanted

13/05/2025

Short and sweet! Thank you for the great feedback. We're glad to hear you're happy with the price, service, and product. Hope to see you again soon! ~Brad

Resposta da Decanted

13/05/2025

Thanks so much for the 5 stars Enzo! We're glad to hear your order arrived quickly, we always aim to get your scents to you as fast as possible. Hope you're enjoying your fragrance samples, and we look forward to seeing you again soon. ~Brad

Resposta da Decanted

13/05/2025

Greg, thank you for your honest review! We're pleased to hear everything arrived as expected and that you're happy with the authenticity and longevity of the fragrances — that’s exactly what we aim for.

We also appreciate your feedback on our selection. We're always expanding our range, so keep an eye on our website for new additions.

We hope to welcome you back soon. ~Brad

Resposta da Decanted

13/05/2025

Wow, thank you so much for the incredible feedback Paul. It truly means a lot to hear that you've tried other providers and found Decanted to be the best. We put a lot of care into every order, from the quality of our bottles to the speed of delivery so it’s amazing to know it’s being noticed and appreciated.

Thanks again for your continued support, and for spreading the word, it means a lot! ~Brad

Resposta da Decanted

13/05/2025

Thanks so much for your review, and welcome to Decanted! We're really glad your first order arrived quickly and that you’re happy with the samples you received. ~Brad

Resposta da Decanted

15/04/2025

Thanks for the honest feedback on your samples of Initio Oud for Greatness & Initio Paragon! Fragrance is such a personal journey, and sometimes a scent just doesn't connect, it sounds like these ones didn’t quite hit the mark for you, which happens!

That’s exactly why I started Decanted - to give you the chance to sample before committing to a full-sized bottle, especially with niche and luxury fragrance brands like Initio Parfums. It’s a great way to explore and find something that truly resonates with your personal style and aura, without the risk!

I agree, I love Penhaligon's - Halfeti and Blazing Mr Sam are two of my favourites. Their new scent Finley has just launched and it smells amazing.

Thanks again for your order and we hope to see you back again when you feel like trying more new fragrances! ~Brad