Deeper Opiniões 

675
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Outstanding service. The device was shipped from Europe to Australia in 4 days. It does exactly what it said and exceeded my expectations with its detailed maps of the ocean floor. Plus it was super s... Ver mais

Classificada 5 em 5 estrelas

Delivery was on time the product was well packed and my emails were always answered, wow what a great bit of kit, a must for anglers who like to fish under overhanging trees, brilliant for getting to... Ver mais

Classificada 1 em 5 estrelas

A complete waste of money. Product stopped working after being used twice in two years, company no help. Offered a 25% discount on a new one, but why throw good money after bad? Don't waste your tim... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Delivered on time Appearance is awsome, camouflage then orange for nite fishing. I have other sonars that cost thousands more and virtually do the same as the deeper #4. Deeper 4 is neat that you ca... Ver mais

Informações sobre a empresa

  1. Empresa de software

Escrito pela empresa

Deeper sonars are engineered for versatility. You can use them for any fishing type: shore, boat or ice fishing


Informações de contacto

  • Willow Road 1601, 94025, Menlo Park, Estados Unidos da América

  • deepersonar.com

4,3

Excelente

TrustScore: 4.5 em 5

675 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(675)

279 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

Don't buy direct - it has not been a great experience

Bought the deeper quest direct from their website. I wanted to purchased a boat, tripod and tablet holder. The tablet holder is out of stock until the end of January so I was not able to benefit from their initial bundle discount. The delivery has been delayed and is now due for delivery this afternoon which is 6 working days from order. Not a great experience for a £2k boat. I would suggest that buying from a UK supplier would certainly be much quicker.

20 de janeiro de 2026
logótipo da Deeper

Resposta da Deeper

Thank you for your feedback, and we’re sorry that your first experience didn’t meet expectations.

We apologise that the tablet holder was out of stock at the time of your order. We’re actively working to replenish stock, and our team will reach out to you directly regarding the tablet holder options.

Regarding delivery, the delay was caused by unforeseen circumstances on the UPS side. We can see that your order has now been successfully delivered.

We’re confident that once you start using Deeper Quest, you’ll be happy with the product itself, and we’re truly sorry for the inconvenience you experienced before receiving it!

Classificada 1 em 5 estrelas

Missing screws

Raised questions about incorrect advertising of parts, re emailed still waiting response

19 de janeiro de 2026
logótipo da Deeper

Resposta da Deeper

We are very sorry for the confusion caused by incorrect photos. Our team has just replied to you with a solution. Apologies for the inconvenience.

Classificada 1 em 5 estrelas

Do not order from this company, You will lose.

I found this company on Amazon.
Amazon gives you the option of visiting the Deeper sonar store directly, so I went to take a peek at what other cool products they also sell.
The company was running an unbelievable Christmas sale which included all optional accessories for the device that I was interested in. I immediately placed a $382.00 order for multiple items.
After notification that the order was shipping out, I was contacted by DHL requiring a $190.00 "Customs" delivery fee. They told me that the shipment was coming from Lithuania, but the tracking number showed the package coming out of Chicago. The Deeper Sonar website claims they only ship via UPS, so I promptly denied the delivery charges.
I reached out directly to Deeper Sonar to inquire. Unfortunately, I could not reach an actual person to discuss additional options, so I sent a message through the "Contact Us" link. I sent the message 6 days ago and I still have not gotten a response.
At this point, I am beginning to think that I have been scammed.....

Please avoid buying directly from the Deeper website, Amazon will refund your money if the delivery goes awry.
Me..... I guess I'm just out $382.00, not cool Deeper. Ugh.

13 de janeiro de 2026
logótipo da Deeper

Resposta da Deeper

Hi there,

We’re very sorry to hear about this experience, and we completely understand why it would feel alarming. We want to reassure you right away - you have not been scammed, and this is a real shipment from Deeper.

The customs/payment request you received was caused by a mistake on our logistics side. In all cases, Deeper covers all customs charges for our customers, and you should never be asked to pay an unexpected fee to receive your order.

Our team is already working directly with DHL to correct this issue, and you will not need to pay anything. As soon as we have the confirmed solution (either re-delivery without charges or an alternative shipment option), we will contact you immediately.

We also sincerely apologize for the delay in our reply - this is not the level of service we aim to provide, especially when you’re waiting on an important order.

Thank you for your patience, and again, we’re truly sorry for the inconvenience and frustration this

Classificada 1 em 5 estrelas

Poor start to life with a deeperchirp 3…

Poor start to life with a deeperchirp 3 my wife bought it me for Xmas first one didn’t work. It wouldn’t charge. Waited for a replacement got it and it’s missing the bolts, I thought that’s ok il just order a spare! £15 with delivery is a joke. Been fishing twice since Xmas and not been able to use it yet :(

19 de janeiro de 2026
Opinião espontânea
logótipo da Deeper

Resposta da Deeper

Hello, we are so sorry for this negative experience! Things like that should never happen. We'd like to investigate this and find a solution ASAP. Please email us at support@deeper.eu with reference to your review, and we'll help you.

Classificada 1 em 5 estrelas

Junk

Terrible advertisement if I’d know. The app is only free for 1 year I would have never purchase this stupid thing. It’s now going on market pace like so so many other. Don’t waste your money. Not that the app is t free but after one year it’s so limited it’s basically useless.

17 de janeiro de 2026
Opinião espontânea
logótipo da Deeper

Resposta da Deeper

Hello, thanks for your review and sorry for the negative experience. Using our devices with the smartphone app is absolutely free, and you don't need to pay anything to use any of the functions of Deeper Sonars or Deeper Quest. The app has an optional subscription that gives access to over 100,000 fishing maps created by the community, and this subscription is completely optional. If you need any help with the the app our our devices - please email us at support@deeper.eu and we'll help. Thanks!

Classificada 1 em 5 estrelas

Mon colis n'a pas été livré

Mon colis n'a pas été livré

29 de dezembro de 2025
logótipo da Deeper

Resposta da Deeper

Bonjour, merci pour votre avis. Nous sommes sincèrement désolés d'apprendre que vous avez rencontré un problème avec votre livraison. Nous allons vous contacter immédiatement afin de le résoudre.

Classificada 4 em 5 estrelas

Unit functioned very for ice fishing

Unit functioned very for ice fishing. No problems rigging crappie and walleye. Only issue is it disconnected multiple times from my tablet. Removed all apps from tablet and updated everything. Would still disconnect from time to time. Tablet was within less than 3 feet of the unit so not exactly sure. Android operating system on the tablet. Other than that it worked great and the battery lasted all day.

15 de dezembro de 2025
Classificada 5 em 5 estrelas

Great product and customer service!

I purchased the Deeper Smart Sonar Chirp for my husband's birthday and couldn't be happier. The fish finder itself is so cool! Very user friendly, tons of features and functions just as described. We haven't used all the extras you get with the app when you purchase the loss protection yet but I'm sure we'll be just as impressed.
Their customer service is fantastic as well. Very friendly and helpful with any questions or concerns you have. Quick in response time considering they're across the world in EU in a totally different time zone.
All around super happy with our purchase!

15 de dezembro de 2025

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