Outstanding service. The device was shipped from Europe to Australia in 4 days. It does exactly what it said and exceeded my expectations with its detailed maps of the ocean floor. Plus it was super s... Ver mais
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Leia as opiniões dos outros
Delivery was on time the product was well packed and my emails were always answered, wow what a great bit of kit, a must for anglers who like to fish under overhanging trees, brilliant for getting to... Ver mais
A complete waste of money. Product stopped working after being used twice in two years, company no help. Offered a 25% discount on a new one, but why throw good money after bad? Don't waste your tim... Ver mais
A empresa respondeu
Delivered on time Appearance is awsome, camouflage then orange for nite fishing. I have other sonars that cost thousands more and virtually do the same as the deeper #4. Deeper 4 is neat that you ca... Ver mais
Informações sobre a empresa
Escrito pela empresa
Deeper sonars are engineered for versatility. You can use them for any fishing type: shore, boat or ice fishing
Informações de contacto
Willow Road 1601, 94025, Menlo Park, Estados Unidos da América
- deepersonar.com
4,3
Excelente
675 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Foarte bun acuratețe foarte bună…
Foarte bun acuratețe foarte bună excepție ca nu funcționează la o distanță mai more de 60-80 de matri
15 de setembro de 2025
Opinião espontânea
Excellent service and support
Excellent service and support. Great product. Not a first item purchased from this brand.
Order was created in 30 min after purchase. Received my item in less than 3 business days to Canada. Highly recommend.
21 de novembro de 2025
Jestem bardzo zadowolony
Jestem bardzo zadowolony. Polecam wszystkim ten produkt
8 de dezembro de 2025
Poor First Impression
Upon receipt of the unit I tried multiple times to establish an account, but was not able to. To successfully establish an account, one must verify their email address; however I never received said verification email.
When conversing with your service team via chat, I was repeatedly told I would receive a response from technical support in a couple/few business days; not a good first experience as the new device could not be tested nor used.
Lastly—no means to directly speak with a representative for troubleshooting.
5 de dezembro de 2025
Resposta da Deeper
Hi there,
We’re truly sorry for the poor first impression, and that’s not the experience we want anyone to have with a new Deeper.
Our chat team can usually resolve most account and setup issues right away, but some cases require tools and diagnostics that are only available to our 2nd-level technical team. This can occasionally create a delay, but the goal is always to provide the most accurate and effective solution.
We can see that your case has already been reviewed and resolved by our technical specialists, and we hope everything is working as expected now.
Please don't hesitate to reach out to us in case any additional help will be needed.
Great products easy to order great…
Great products easy to order great delivery.
5 de dezembro de 2025
Boat arrived as stated and on time
Boat arrived as stated and on time, really well packed all tried and tested works just fine many thanks.
27 de novembro de 2025
Tutto perfetto e funzionante ottimo…
Tutto perfetto e funzionante ottimo prodotto
2 de dezembro de 2025
The Premium subscription says "cancel…
The Premium subscription says "cancel anytime" and yet they don't refund a single coin if you do I canceled after a week and paid the full year! What unreasonable practice I will make sure the Consumer Protection Authority hears my voice and voice of others to be misled.
2 de dezembro de 2025
Resposta da Deeper
We’re very sorry to hear about your experience with the Premium subscription - that’s definitely not the feeling we want our customers to have.
Please note that if a subscription is purchased through Google Play or the Apple App Store, the payment and refund processes are fully managed by those platforms. This limits our ability to cancel or refund the subscription directly on our side.
However, we really want to find a solution for you. We will contact you to discuss possible solutions.
Great communication
Great communication
Very quick and well packaged delivery
24 de novembro de 2025
Bonjour depuis que j'ai acheté votre…
Bonjour depuis que j'ai acheté votre bateau amorceur deeper ma façon de pêcher a changé. Il m'a fallu 2 petite heure pour le prendre en main c est un grand bonheur merci je le recommande
19 de novembro de 2025
Love the sale
Love the sale. LOL! I was planning on buying the Deeper Max in February or March but the sale convinced me to get it now.
25 de novembro de 2025
Viskas puiku!
19 de novembro de 2025
Resposta da Deeper
Hello, we are very sorry to hear about this! We see that your shipment has experienced a delay because of customs clearance, which is something beyond our control. According to UPS, the package was delivered to you today. We will contact you to assist ASAP.
Habe eine Anfrage via Email an deeper…
Habe eine Anfrage via Email an deeper gesendet und am nä Tag umgehend Antwort bekommen.
Habe mir vor einer Woche den neuen Chirp+3 gekauft und bin sehr zufrieden. Die Premiumapp hab ich schon vor einem Monat abonniert und dadurch kann ich nicht mehr auf Premium + erweitern. Letzteres ist lt Deeper technisch nicht möglich.
Schade, dadurch wäre mein deeper auch versichert.
14 de novembro de 2025
Sadly having purchased by deeper quest…
Sadly having purchased by deeper quest from one of your retail partners, I am now being told as I did not buy the deeper quest direct from you that I am not eligible to buy the loss protection from you for my boat. Very disappointed.
13 de novembro de 2025
Resposta da Deeper
Hello, thank you for your feedback, and we’re sorry for the disappointment.
At the moment, Loss Protection for Deeper Quest can only be purchased when the boat is bought directly from our website. This is because the protection plan must be linked to the boat at the moment of purchase, using our internal system.
We understand this limitation is frustrating, and we are already exploring ways to make Loss Protection available for customers who purchase through our retail partners as well.
Please rest assured that:
- If your boat ever suffers physical damage, we will be able to offer a paid repair service at a reasonable cost.
- Any issues that fall under the standard warranty will always be repaired free of charge, regardless of where the product was purchased.
If you have any questions or need assistance with your device, please reach out to us at support@deeper.eu - we’ll be happy to help.
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