Quality fabrics and uniquely stylish pieces with a classy look, really impressed with the products themselves. However, the delivery was very slow. My order arrived on day 20, almost 3 weeks after p... Ver mais
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Leia as opiniões dos outros
Very disappointed the Express Shipping £10 paid on 6/1/25 for delivery end of the week did not happen till Monday exactly a week later for standard shipping. This item should be included in your Ama... Ver mais
A empresa respondeu
The order was delivered promptly but unfortunately did not fit. I applied for a return but had to phone to get it ratified. Anyway it was duly returned. After checking the courier had delivered th... Ver mais
Dishonest company selling cheap shabby products at a premium price. Email contact doesn’t work. spoke to someone who provided a working email address and also honoured an exchange over the phone. As... Ver mais
Informações sobre a empresa
- Loja de roupas de exterior
- Fabricante de roupas e tecidos
- Loja de roupa
- Fornecedor de vestuário
- Loja de moda masculina
- Loja de moda feminina
Escrito pela empresa
At De La Creme Fashions we have been manufacturing British Ladies and Men's quality Coats and Jackets for over 14 years. We are also suppliers and retailers. We are known for providing premium British outerwear.
Informações de contacto
Unit 7N Nobel Road, N18 3BH, London, Reino Unido
- 020 8887 0555
- info@delacremefashions.com
- delacremefashions.com
3,4
Aceitável
266 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 25% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Order sent in another country
For the moment, I did not receive my order which has been delivered in United States while I live in France. I hope you will correct that.
17 de outubro de 2025
Scam
I have send my produrct back for refund. They are not refunding and also not replying on any form of contact. I have lost 90 pounds due to there scam.
18 de outubro de 2025
Winter coat
Just absolutely love the fit been looking for a winter coat for the last 2yrs tried loads and this is the first one that was true to size also exactly as shown in picture on the web site and very well made
7 de setembro de 2025
The company kept me informed of the…
The company kept me informed of the progress of delivery. My item fits perfectly and I love the colour
17 de agosto de 2025
Resposta da De La Creme Fashions
Hi Simone, Thanks for your review on our service. We really appreciate it. We hope to see you shop with us again.
Item not received and no communication
Item not received, and despite trying to communicate with the store I have had no response.
23 de agosto de 2025
Resposta da De La Creme Fashions
Apologies for delays in response, our email system was malfunctioning. You have been refunded for this order. Please revise this feedback as this matter has now been closed.
Excellent
Very quick delivery, great communication and an absolutely gorgeous coat.
7 de agosto de 2025
Resposta da De La Creme Fashions
Hi Carol, Thanks for your review on our service. We really appreciate it. We hope to see you shop with us again.
Great products
Great products, great prices, never disappoint. Customer service is excellent
7 de agosto de 2025
Resposta da De La Creme Fashions
Hi Mos, Thanks for your review on our service. We really appreciate it. We hope to see you shop with us again.
Resposta da De La Creme Fashions
Hi Stephanie, Thanks for your review on our service. We really appreciate it. We hope to see you shop with us again.
Good variety of clothes.Coats were good…
Good variety of clothes.Coats were good fit and good price.
1 de abril de 2025
Resposta da De La Creme Fashions
Thanks Bamin for your kind words about our product and appreciating our pricing. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
DO NOT buy from this scam site
DO NOT buy from this scam site. Takes your money but does not deliver the goods. The jackets are also sold in Camden Town, do not buy from them either.
Reported the company
24 de fevereiro de 2025
Opinião espontânea
Resposta da De La Creme Fashions
We are sorry to hear you think we are a scam site. Rest assured we are not. The jackets sold in camden town are supplied by us, but not directly linked with us. Please provide further information as to how you haven't received your order. We will investigate and get back to you.
Very fast response time
Very fast response time! I ordered the wrong size, item returned & refunded with no fuss at all. Very impressed
15 de fevereiro de 2025
Resposta da De La Creme Fashions
Thanks Helen for your kind words about our product and appreciating our great customer service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Excellent quality
Excellent quality coat, very high percentage wool. Cannot believe how reasonably priced especially with sale offer. Extremely comfortable and soft to touch. True to size. Also very waterproof owing to the high percentage wool content. Highly recommend.
6 de fevereiro de 2025
Resposta da De La Creme Fashions
Thanks Elizabeth for your kind words about our product and appreciating our great customer service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Product still not received
7 de fevereiro de 2025
Resposta da De La Creme Fashions
Our tracking information shows you have received. Please update this review as to not show misinformation. Thanks
Very good
Found this company to be extremely good value for money. It is what it says on the tin. Recommended two sizes smaller in one style and it fitted perfect. Decent quality and had lots of compliments on it.
21 de janeiro de 2025
Resposta da De La Creme Fashions
Thanks Dawn for your kind words about our product and appreciating our great customer service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Bought a coat for my mum
Bought a coat for my mum, she loves it and it was a good price, would shop again at De La Creme Fashions.
18 de janeiro de 2025
Resposta da De La Creme Fashions
Thanks Asjad for your kind words about our product and your mum appreciating it. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Very disappointed the Express Shipping…
Very disappointed the Express Shipping £10 paid on 6/1/25 for delivery end of the week did not happen till Monday exactly a week later for standard shipping. This item should be included in your Amazon collection for Prime members like me enabling next day delivery.
Love the royal blue hooded coat albeit the long sleeve comes halfway over the hands. Good quality and tailoring!
Laura R, Herts
13 de janeiro de 2025
Resposta da De La Creme Fashions
We would like to apologise for the delayed service. You did not purchase from Amazon so we don't provide prime services. Nevertheless, we are happy to hear you are satisfied with the coat at the end.
Poor service and product.
Cancelled half the order without asking if I still wanted to proceed - no answers to emails asking for updates.
The coat purchased is poorly finished with loose threads sticking out of seams.
Thoroughly unimpressed.
19 de dezembro de 2024
I love this brand
I love this brand l! This is my 4th coat of theirs. I always get lovely compliments when wearing them 😊
29 de dezembro de 2024
Resposta da De La Creme Fashions
Thanks Ness for your kind words about our product and appreciating our great customer service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Itempaid an extra £10 to guarantee…
I paid an extra £10 to guarantee delivery before cams day bit it still hasn’t arrived as of 29 December. Please refund the cost in full
To my bank account
16 de dezembro de 2024
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