I've been ordering tracksuits, hoodies and joggers from these for a long time and the quality has never faded. The tracksuits are some of the comfiest and best fitting ones I've got. I had a very mino... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Product arrived via DPD promptly with tracking and after a minor issue with the full ordera further parcel was despatched in good time. My first purchase and am impressed with the quality and also the... Ver mais
Good quality clothing but wasn’t pleased with the service got next day deliver but then didn’t come till 8 days later. Also was told because of the delay I’d get a refund on shipping but I didn’t pay... Ver mais
A empresa respondeu
I like the branding, I'm very disappointed that the baseball cap feels incredibly cheap, I would not buy from this company again afraid to say, the badge is cool the style is cool but the cap is chea... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
@societenoir
Informações de contacto
The robert St Hub, 12-14 Robert street, M31EY, Manchester, Reino Unido
- hello@societenoir.co.uk
- www.societenoir.co.uk
4,0
Bom
250 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service
Great service from first ordering to recieving package.
Great communication throughout the whole process
2 de junho de 2026
Resposta da SOCIETE NOIR
£20 Credit was offered due to unhappiness at Ireland postage charges which due to taxes and charges are out of our control.
This shipping has been applied to all of your 7 previous orders & we offered the credit as a gesture for your repeat custom.
It’s a shame that something we can not control has led to this review.
“ Unfortunately Royal Mail do have taxes and charges shipping into Ireland so our FREE postage does say this is for UK mainland. This is ultimately why you were charged
We can see you are a loyal customer though and do not want you to be dissatisfied.
Would a credit of £20 towards your next order (the cost of shipping paid + £5 towards the next shipping) be satisfactory for you as a resolution?”
Customer Service is King
Prompt delivery.
Well made clothing.
My only criticism is that your selection is small.
That said, I will be buying again.
Keep up the good work,👍
18 de março de 2026
Great cap designs and quality
Great cap designs and quality. Love these caps always buy from here. Competitive pricing too. Will buy again.
31 de dezembro de 2025
Amazing customer service
Amazing customer service. Quick replies and more than happy to help :) They went above and beyond for me, way more than they needed to. Massively appreciated. Thanks agaim guys :)
23 de dezembro de 2025
Opinião espontânea
Excellent product and service
Excellent product and service. Excellent fit and style
2 de dezembro de 2025
Had a few orders off these and every…
Had a few orders off these and every time the products been great quality.
Had placed delivery address incorrect so I emailed to change it and within a few hours it was rectified with no trouble.
21 de dezembro de 2025
Opinião espontânea
The items are TOP QUALITY!
The items are TOP QUALITY!! So good I keep coming back for more. The team on admin are amazing too, I received some items that happened to be duplicates but also received a message to say some items i ordered were out of stock, the efficiently asked me to send them pictures of what i had already and then sent out an order to make sure everything I got was different. Items arrived today and I am over the moon. I will continue to shop here as long as they are open!!
12 de dezembro de 2025
Opinião espontânea
Great hats I'll keep coming back as I…
Great hats I'll keep coming back as I have done for years
28 de novembro de 2025
Great experience
Incredible quality, fast delivery and great customer service.. will definitely shop here again!
1 de dezembro de 2025
Opinião espontânea
Amazing customer service
Amazing customer service, would highly recommend. Great brand and quality ! Have got a lot of products now and super happy with them all.
2 de dezembro de 2025
Opinião espontânea
Replied in good time
Replied in good time
Went above and beyond to get me discount on already heavily discounted items
10/10 would recommend
Will be ordering items again in the near future
26 de novembro de 2025
Opinião espontânea
Ordered on the 26th Oct
Ordered on the 26th Oct
Item still not received multiple emails sent with no reply
26 de outubro de 2025
Opinião espontânea
Order #31368
Order #31368
I have honestly had the worst experience with this company. They sent me a hat that doesn’t fit the description on the website.
They Have taken a ridiculous amount of time to provide a returns label and now the item is returned, they refuse to refund me.
Do not deal with or buy from this unprofessional company!!!
I will get my refund from my bank!! What a disgrace!!!
21 de setembro de 2025
Opinião espontânea
Resposta da SOCIETE NOIR
Return received 3 working days ago. Whilst we try and be as swift as possible, refunds go through a payment merchant and your bank and ultimately can take 3-5 working days to hit your account from the moment we action this. We do need to check the product to be unworn before we can do this.
We are sorry we can not do all of the above instantly for you, we wish we could but we do have to follow processes and timeframes out of our control.
Your postage was also covered for this returned item, yes, due to the product image displaying a slight difference to the cap branding.
We have done all of your requests and done this as quickly as possible.
Awsome sets and styles and I’ve bought…
Awsome sets and styles and I’ve bought a few now over the years! Also fit perfectly every time! Great cloths and also great people running the company,as some stuff I ordered was out of stock they sent me some extra cloths as a apology witch they didn’t have to do and I was very grateful 10/10 thanks!!
8 de outubro de 2025
Opinião espontânea
Professional customer service…
Very easy to work with got a personal call after leaving a email the problem was sorted straight away and I got a discount code for my next purchase so very happy customer
11 de setembro de 2025
Opinião espontânea
Communication with store doesn't exist!
Communication with store doesn't exist!
3 de setembro de 2025
Resposta da SOCIETE NOIR
AWAITING RESPONSE;
From: Societe Noir
hello@societenoir.co.uk
Date: 6 September 2025 at 14:39:48 BST
To: Daniel Leng *removed email address*
Subject: Re: Automatic reply: Order #31291 confirmed
Hi Daniel,
Firstly we do advise 48-72 hour working day replies as per our auto email. We are still within that time frame.
Your order was sent out straight away and delivered on 4th September under tracking YA082646779GB (found in your order profile)
Here you can also see the proof of delivery image
If this hasn’t been received please let us know so we can start an investigation. I will mention though, requesting a “delivery at west Harding loading entrance” may not be the easiest thing for a Royal Mail driver on strict time restraints to find.
Once you let us know if received or not after checking POD we will take according next steps.
Thanks
Josie
T:
W: www.societenoir.co.uk
Mixed review
Delivery was fine. Communication could have been better and refund took a little longer than expected, but appreciate delays & errors can occur. All sorted in the end, thanks.
13 de julho de 2025
Opinião espontânea
Resposta da SOCIETE NOIR
Hi James,
We are sorry you had a poor experience on this occasion. An error in our warehouse move presented an incorrect returns address. We naturally had to await the stock back before we could process the refund, albeit completely our issue and not yours.
We hope we can rectify this in the future
Thanks
Josie
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.