Deposit Protection Service Opiniões 6582

Mikee was very helpful and provided some very helpful advice.

Very helpful guy called Steven explained everything to me thank you

Michelle sorted my query quickly.
On the online form for some reason
it didn't let me type any numbers so Michelle sorted that out for me. Thanks Michelle.

Very quick to return my deposit and well explained on the phone as I was having problems online, many thanks.

It was easy to speak to someone over the telephone when I made my initial enquiry. The staff were very helpful, polite and professional. It was then easy to create an account on line and I was kept fully advised of developments, by email, as I was seeking to transfer a deposit made by a Letting Agent who is no longer practising. I am now expecting the money to be transferred to my deposit protection account shortly. Overall experience was very good.

Received swift response from my enquiry. Michelle is efficient and has excellent customer service attitude.

We had a tenants deposit with the DPS for over ten years. When the tenancy came to an end the protected deposit was easily and quickly returned to the Tenant.

The website is easy to use, very clear instructions when placing deposits. The staff are extremely helpful when you telephone for information or help. I have been letting properties for 24 years and I would not use any other service for placing deposits

I spoke to Mikee regarding the return of a disputed deposit with my last tenant.
Mikee very efficiently explained how I should go about getting this returned. He was so very helpful and patient, a real asset. Couldn’t thank him enough

Phoned and spoken to by friendly knowledgeable staff, gave details of property vacating. Deposit back in my account 4days later. Excellent.

Easy to use service that made process of returning deposit quick and hassle free. Thank you very much

I had a good experience with yr company

The service was good and got back my deposit promptly after the agent advised they are returning it in full. I hope to get my deposit protected in this scheme for my next rental.

The customer service agent, Vena, was very friendly and helpful and resolved my issue immediately.

Informative and helpful

Served by Michelle. She was very accomodating and answered all my queries. Great job.

Spoke to Sharon and she was fantastic to speak to. Very friendly. Thankyou Sharon 😊

Sharon who I spoke to was very helpful and very knowledgeable .Sharon had a very pleasant telephone manner.

Sally was my representative and was very kind and patient whilst I filled out the application, made the process so easy.

Sharon was an amazing help with everything I needed information about!