Dermatica has genuinely changed my life. I’ve waited until now to review, as described to me on my journey things don’t happen over night. I started my Dermatica journey 6 months ago. I can’t believe... Ver mais
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Leia as opiniões dos outros
I love the quality of the tretinoin formula. I switched from Amazon pharmacy because I felt their tretinoin wasn't doing anything for me. I'm so glad I switched because Dermatica's formula works so we... Ver mais
Terrible customer service. Unresponsive doctors. They also do not give you a heads up before shipping your order so you have no availability to make changes before it’s shipped. You’re better off or... Ver mais
A empresa respondeu
Have been using my personal formula with the squalene cleanser, B5 Serum, ceramide cream moisturizer for 6 months and I am happy with the products. My fine wrinkles on my forehead are almost gone. My... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Expert dermatologists offering clinically proven prescription medicines to combat acne and fight ageing with next day delivery.
Informações de contacto
Reino Unido
- dermatica.com
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service
I do recommend Dermatica
Affordable product, very effective formula, and delivered in time as promised.
Happy with your product
Happy with your product. Had to notify that that my order was not shipped sooner.
Poderá usar IA para responderLer mais
I subscribe to Dermatica as an easy way…
I subscribe to Dermatica as an easy way to get Tretinoin. I will say that I do think that Agency formulas are much better (their regimen in general), but is also too expensive. Dermatica is affordable, but you get what you pay for.

Resposta da Dermatica
I have had Severe Melasma since giving…
I have had Severe Melasma since giving birth to my first child, after the 3rd child it only got worst. I have tried so many different medications etc. This stuff is a miracle! After 1 month I can say I barely have anymore Melasma.
Love Dermatica
I have been using Dermaticas tret and niacinamide for anti aging going on a year & a half now. I love the product. My skin has shown lots of improvement. Its usually dry but now I actually have glow and my fiber lines are far less noticeable. My texture also looks so much better. I could get tret from several other companies but why leave? My deliveries are always on time or early. The customer service always responds under 24 hours and they check in every 2 to 3 months. As long as nothing changes I'll never go anywhere else. The only small negative was they use to let you pay once a month and you would get your tret monthly. Now you double up & pay every 2 months and get 2 tubes of tret. I preferred it monthly but it's not horrible as long as they dont keep wanting to change it. I like to be in control of how I want to pay. Anyway I highly recommend Dermatica. Their skincare is great too especially the squalene facial cleanser. I love it
Nothing but a stellar experience
I have nothing but positive things to say. Based on the results I’ve gotten in four months of use, my specific formulation seems to be exactly what I was needing for fine lines, skin texture, and hyperpigmentation. I really appreciate their gradual onboarding process with tretinoin and other components. This took a lot of guess-work and adjusting completely out of the picture.
Customer service has been very responsive and able to answer all of my questions. I have no reservations about any future customer service needs.
I especially like that they don’t email you with promos or any other spam. They also don’t push any other products on you, even in their suggested skincare routine guidance. Dermatica does one thing, and they do it exceptionally well with no fuss.
Each pump dispenser is the perfect amount of product for the month, and it’s very reasonably priced for the product and kind of service you are getting. I highly and enthusiastically recommend Dermatica.
Received and empty bottle
I was recently shopped a bundle of two products at a time without knowing because I had been setup to only receive one every 30 days but they switched to 2 every 60 days so the $60 was an unexpected charge because I had only been charged $30 up until that point. And then I realized one of the bottles that was shipped was empty! So I paid $60 for one bottle and all they’re saying is they’ll send a return label to send back the empty bottle and investigate. I’m canceling my subscription!

Resposta da Dermatica
I don't feel heard
I don't feel heard. I feel that they just throw anything at you just to say they tried to address your concerns. I completed my profile including my skin concerns, length of time I've been under the care of my previous dermatologist and two unsuccessful prescribed treatments of 0.1% tretinoin and 15% azelaic acid cream (which was prescribed by a dermatologist). However, after I informed them I was having an allergic reaction to the treatment they prescribed they sent me a new treatment of 0.1% tretinoin and 15% azelaic acid. The same treatment I used for two years with my previous dermatologist that I had already reported being unsuccessful. So, in my opinion based on my person experience with Dermatica I do not feel that they take the time to actually listen to their clients.

Resposta da Dermatica
I have been happy with service at this…
I have been happy with service at this time
I wish it was more permanent the cream…
I wish it was more permanent the cream I noticed when you stop use the cream the dark brown spots come back.

Resposta da Dermatica
Vacation Supply!
I was just eight days away from leaving on a two-week vacation when I realized that I would run out of Tretinoin at some point fairly early in my trip. Panicked, I sent an email to Dermatica, asking if I could have a vacation supply to take with me. The very next day, I received an email telling me that this would be no problem at all! Two days later, I received another email saying that my new order had been shipped!
Thanks, Detmatica!👍🏼
Seeing an improvement of my facial lines
I really would like to expedite my skin process. I did not get any flaking, so I was hoping, I could get a stronger version of Dematica I have seen slight changes with the product. also, when you sent one of the emails, suggesting I could save money by ordering a 4-month script, I was unable to get directly into the site, to do that. it would have been easier.
Great experience!
I have oily skin and I'm able to enjoy their compound formula for hyperpigmentation by itself, without a moisturizer. Questions were answered promptly, shipping was on time. Your dashboard has all the information you need about current and future treatment, payment schedule, dispatch date and more...
Logging in
They helped me log in which I was having problems with and got back to me promptly. Thanks
great price - great product
I really love the formula… And even more, I love the price.
Amazing all the way around
Dermatica has made getting great skin easy. The Dermatica team and customer service are amazing, they go into detail and answer all questions. My skin is showing results, I'm loving my personalized formula, its so worth it. I love how they keep in contact and answer swiftly.
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