Dermatica Opiniões 1620

TrustScore: 4 em 5

4,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Dermatica has genuinely changed my life. I’ve waited until now to review, as described to me on my journey things don’t happen over night. I started my Dermatica journey 6 months ago. I can’t believe... Ver mais

Classificada 5 em 5 estrelas

I love the quality of the tretinoin formula. I switched from Amazon pharmacy because I felt their tretinoin wasn't doing anything for me. I'm so glad I switched because Dermatica's formula works so we... Ver mais

Classificada 1 em 5 estrelas

Terrible customer service. Unresponsive doctors. They also do not give you a heads up before shipping your order so you have no availability to make changes before it’s shipped. You’re better off or... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Have been using my personal formula with the squalene cleanser, B5 Serum, ceramide cream moisturizer for 6 months and I am happy with the products. My fine wrinkles on my forehead are almost gone. My... Ver mais

Informações sobre a empresa

  1. Clínica de dermatologia
  2. Dermatologista

Informação fornecida por diversas fontes externas

Expert dermatologists offering clinically proven prescription medicines to combat acne and fight ageing with next day delivery.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The product is fantastic

The product is fantastic, I can see the results in only a few months, and as well the customer service.

2 de novembro de 2022
Opinião espontânea
logótipo da Dermatica

Resposta da Dermatica

Hello

Thank you so much for taking the time to share your experience at Dermatica. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We look forward to continuing to support you to achieve your skin goals!
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica

Classificada 5 em 5 estrelas

Extremely easy to have a consultation

I am looking for a product that will help my rosacea.

1 de novembro de 2022
logótipo da Dermatica

Resposta da Dermatica

hello Courtney


Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
We’re here for you anytime and you can reach out to our friendly Customer support team via our contact form: https://bit.ly/dmtcahelp
Take care,
The Team at Dermatica

Classificada 4 em 5 estrelas

Fantastically Affordable!

Update: 5 stars for being affordable and easy to use! 5 stars for quality of the product (Tretinoin .025% with 4% hydroquinone for melasma). I'm already seeing the discoloration fade after just a few weeks!!! Unfortunately only 3 stars for the quality of the cardboard box used for shipping my prescription. My first order, about a month ago, arrived in a thin cardboard box that was crushed and ripped. The bottle was not damaged beyond being useable but I hope in the future Dermatica upgrades to sturdier packaging. I'm very happy with the results of the actual prescription though. Hopefully this was just a fluke.

22 de outubro de 2022
Classificada 1 em 5 estrelas

I had sent a message before my…

I had sent a message before my prescription could be finalized to look into my concerns but nothing like that happened and just got an email saying its arriving soon
When we select for theproblems there is no way we can selectmore than one hence the comments should be read to make sure the problems are understood

21 de outubro de 2022
logótipo da Dermatica

Resposta da Dermatica

Hello Meenaksir 

Thank you for taking the time to share insights of your experience. It does not sound that your experience has been as expected and we would like to offer you further support with this. 

We do include a section within the consultation for you to note down any additional information for our dermatology team, such as current skincare regime, previous usage of prescription strengths and any preferences. We would like to reassure you that even if this section is missed, our team are always available and happy to discuss your consultation in further detail, in order to ensure that you can advise us of your skin concerns.

I can see a member of the clinical team replied to your email and confirmed the treatment and reason behind this 

Should you require any assistance regarding your treatment with us, you can reach out to our friendly Customer Care team via our contact form: https://bit.ly/dmtcahelp

We are always here to help!
Take care 
The team at Dermatica

Classificada 3 em 5 estrelas

Very quick easy experience

Very quick easy experience. The only thing I wish was I had more input on what kind of active ingredients were picked. I’m happy with what was picked- but I wanted a higher % of an active ingredient to start off with instead of starting as low as possible. Would have liked a chance to have given my opinion in it before it was finalized.

19 de outubro de 2022
logótipo da Dermatica

Resposta da Dermatica

Hello Amanda 

Thank you for taking the time to share insights of your experience so far. We look forward to supporting you further to achieve your skin goals!

Our treatments are prescription medications and strengths and treatment plans are evidence based and selected for each patient on an individual basis. Strengths of ingredients chosen also reflects the need to balance the benefit delivered by the medication versus any side effects and this can be titrated up or down accordingly according to your needs.

Please be advised that our dermatology team will always take your preferences into account with regards to your treatment, including strengths and ingredients, however safe and effective prescribing must remain our priority for our patients. Where we are not able to offer you a specific treatment we will reach out to you to advise you of this. We do try to offer a flexible, accommodating and accessible service and we would like to apologise that this has not been your experience this far.

 We do include a section within the consultation for you to note down any additional information for our dermatology team, such as current skincare regime, previous usage of prescription strengths and any preferences. We would like to reassure you that even if this section is missed, our team are always available and happy to discuss your consultation in further detail, in order to ensure that you can advise us of your skin concerns.

Should you require any assistance regarding your treatment with us, you can reach out to our friendly Customer Care team via our contact form: https://bit.ly/dmtcahelp

We are always here to help!
Take care 
The team at Dermatica

Classificada 5 em 5 estrelas

My experience was great

My experience was great, it was easy an quick to have a consultation and they already made a custom product that works for me.

I recommend the page! And I can’t wait to use my product 😊

18 de outubro de 2022
Classificada 5 em 5 estrelas

Excellent consultation process

Excellent follow through from the moment I submitted my request for consultation (Sunday) til confirmation of my customized formula today (Tuesday). I'm really excited to try this product!

18 de outubro de 2022

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais