These are one of the best brownies I’ve ever consumed. They’re light yet dense and completely satisfying, you can eat a couple and still not feel sluggish due to the lack of dairy. I gave them to many... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The brownies were amaaazing. Really rich and indulgent, perfect mix of moist and shiny top, just amazing. I loved the Raspberry Delight that was flavor of the month February, but also the standard ch... Ver mais
A empresa respondeu
DG Brownies NEVER disappoint! I've used them several times during the pandemic to send my mother-in-law a "sweet treat" and to let her know that we're thinking about her. The quality has always been... Ver mais
A empresa respondeu
I totally forgot my friends birthday until the day before and I didn’t want to send the usual last minute flower arrangement (boring). So I decided to send her DG brownies. I had them before so I know... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Welcome to the DG Brownies Trust Pilot page. Visit our website for delicious treats for friends and family today.
Informações de contacto
DG FOODS LIMITED, W1W 7LT, LONDON, Reino Unido
- 07842881685
- hello@dgbrownies.com
- dgbrownies.com
4,6
Excelente
226 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Omg what can I say
Omg what can I say! I'm not a brownie fan but have dietary issues and family members are vegan and milk intolerant so thought would give these a try for over Easter. What a hit. Easily eaten passed around but kept some till next family members came round. Fresh till last one! Packaged very well, delivered very quick, tasted amazing. Thanks
7 de abril de 2021
Opinião espontânea
Resposta da DG Brownies
Hi Cyndi,
Thank you for taking the time out to review your order and leaving us a 5-star review!
Nothing makes us happier than reading feedback such as your own. As a family run brand, baking runs deep in our DNA; to hear your order was enjoyed by the whole family is a true compliment, especially over the Easter holidays!
Thank you for shopping with us and we cannot wait for you to visit us again soon.
Kind regards,
The DG Team
THIS WAS A LIFESAVER!
I totally forgot my friends birthday until the day before and I didn’t want to send the usual last minute flower arrangement (boring). So I decided to send her DG brownies. I had them before so I know how good they are, my friend had them for the first time on her birthday and told me she loved them. Honestly, this is the perfect gift for anyone who likes chocolate and/or is vegan and if you forget birthdays like me they offer next day delivery 🙌
5 de abril de 2021
Opinião espontânea
Resposta da DG Brownies
Hi Lola,
Thank you for your kind words! We truly appreciate you shopping with DG Brownies!
Your review has been shared with the team and we are honoured to have played a part in your gifting process. We hope your friend enjoyed her DG Brownies and can't wait for you to visit us again!
Kind regards,
The DG Team
Lovely
Apparently they are lovely I ordered two lots one was quite delayed one next day but presume this was the post office. Nice surprise though.
4 de abril de 2021
Opinião espontânea
Resposta da DG Brownies
Hi Jayne,
Thank you for your 5-star review.
We are saddened to hear one out of the two orders were delayed, although, we are pleased you are happy with your orders.
Going forward please feel free to contact us via our live online messenger (09:00 - 23:59 every day) or email (info@dgbrownies.com) to request for an update on your order. A DG team representative will more than happily assist.
Kind regards,
The DG Team
The brownies were tasty but I was…
The brownies were tasty but I was surprised by the size of them. They were quite small for the price and I was surprised that they were vegan. The boxes were very substantial and I couldn't help thinking that a lot of the cost had gone on the packaging.
3 de abril de 2021
Opinião espontânea
Resposta da DG Brownies
Hi Dawn,
Firstly, thank you for your feedback.
Currently, our collections are suitable for vegans, notwithstanding, we welcome all non-vegans to enjoy our DG Brownies.
In relation to sizing, we have highlighted product sizes (in centimeters) but also weight (excluding packaging) for our new visitors to gauge the product dimensions. The section is automatically opened and visible on each of our product pages. Notwithstanding, your feedback proves valuable information for our team to consider going forward.
A DG team representative will be in touch via email with a post-purchase follow up.
Kind regards,
The DG Team
The brownies were a gift
The brownies were a gift. But I believe they were delicious.
2 de abril de 2021
Opinião espontânea
Resposta da DG Brownies
Hi Sally,
We enjoyed reading your feedback as DG Brownies was created with gifts in mind. Thank you for choosing to shop with us and we hope you visit us again soon.
Kind regards,
The DG Team
Very yummy
We ordered the normal brownies and the walnut ones. Just for us! And they were gorgeous. Really tasty, squidgy consistency and very yummy. Good for a treat.
1 de abril de 2021
Opinião espontânea
Resposta da DG Brownies
Hi Sarah,
Thank you for spending time and leaving us a 5-star review.
We share all feedback with the team and I am sure they will be happy to know you enjoyed your order, in particular the March flavour of the month (Walnut).
Kind regards,
The DG Team
Amazing chocolate brownies
Amazing chocolate brownies. I ordered them on Tuesday and they arrived the next day, very fast service. Will definitely be using them again
1 de abril de 2021
Opinião espontânea
Resposta da DG Brownies
Hi Jackie,
Thank you for your recent purchase! We are delighted you enjoyed your DG Brownies.
Kind regards,
The DG Team
The brownies were very tasty however …
The brownies were very tasty however ridiculously small. I would spend less in packaging (which was super cute btw) and provide bigger portions.
1 de abril de 2021
Opinião espontânea
Resposta da DG Brownies
Hi Celeste,
Thank you for taking the time out and reviewing your order with us.
In reference to the sizing, we understand as a young brand the majority of our clients/customers will be new, given this, we have made our DG Brownies sizes clear on our website, on every product page we force the “Product Info” section open so our visitors can read, “ Each DG Brownie measures 4.5cm x 4.5cm.”
Notwithstanding, your email serves as valuable constructive feedback. I have shared your email with the team and it is one of our top discussion points for our next meeting.
Thank you for supporting a small business and if you would like to further discuss your order please feel free to get in touch via email: info@dgbrownies and a DG representative will be more than happy to assist.
Kind regards,
The DG Team
Fantastic service
Fantastic service, and just delicious brownies. Would use them all the time just dont want to get fat hahaha.
31 de março de 2021
Opinião espontânea
Resposta da DG Brownies
Hi Franklin,
The pleasure is all ours. Thank you for shopping with us multiple times and the 5-star review!
Take care and we hope you enjoy your bank holiday weekend.
Kind regards,
The DG Team
I really.wanted to like these
I kept seeing an ad for these on fb they had 3 comments I could see although it said there were more comments written (so I'm now wondering what ones we're hidden) and thought I'd get some as an Easter treat for myself and daughters over Easter . They arrived really quickly and were packaged beautifully if you were giving them as a gift they'd definitely look the part . They weren't what I was expecting and if I'm honest I've had better in Costa for a lot less money. The texture was really soft inside and flaky on top not chewy as I'd thought and I waited for this really chocolatey taste but I didn't get that either. Maybe my batch was faulty but for the price I definitely wouldn't risk trying them again and I wouldn't advise friends and family to try them either
31 de março de 2021
Opinião espontânea
Resposta da DG Brownies
Hi Mrs Mileham,
Thank you for your feedback. We do not hide comments on Facebook, we accept all reviews on our social media platforms. In the past, we have reported spam, malicious and abusive comments on our posts to Facebook and we understand they have been removed.
As a young and growing brand, we understand there are always areas within the company we can develop to further please our existing/recurring audience and future clients/customers. We are sorry your order was not in-line with your expectations but I can confirm we do not ship "faulty" brownies. We have raised your concerns with our head of baking and co-founder and plan to discuss why this may have happened.
Thank you for supporting a small business and if you would like to further discuss your order please feel free to get in touch via email: info@dgbrownies and a DG representative will be more than happy to assist.
Kind regards,
The DG Team
Different texture to regular brownies
I really wanted to like these but I found the brownies too sweet and of a claggy rather than dense consistency. Almost like a clumpy/stodgy mousse. I’m not vegan so perhaps I’m just not used to that type of baking result. However, I loved the presentation and the speed of delivery was great.
30 de março de 2021
Opinião espontânea
Resposta da DG Brownies
Hi Kathleen,
Thank you for your review. We are sorry your order was not in-line with your expectations.
Our baking methods are quite unique and we have tried to stick to our family heritage as far as the recipe is concerned. If you would like to further discuss your order please feel free to get in touch via email: info@dgbrownies and a DG representative will be more than happy to assist.
Take care and we hope you enjoy your bank holiday weekend.
Kind regards,
The DG Team
Sent as a birthday present and…
Sent as a birthday present and apparently they were beautiful! “The best brownies ever”! I will definitely try them too
30 de março de 2021
Opinião espontânea
Resposta da DG Brownies
Hi Viv,
We absolutely love your review! We created DG Brownies a few years ago with gifts in mind and to read, "the best brownies ever" is a great compliment for us as a brand and team.
Thank you for shopping with us!
Kind regards,
The DG Team
Small but delicious
Very good brownies and they arrived the next day in my case. They are a bit on the small side for the price but the presentation is impressive.
Pros:
• tasty and well presented
• quick delivery
• great gift for people
Cons:
• slightly more “cakey” than gooey in my batch but some people love that!
30 de março de 2021
Opinião espontânea
Resposta da DG Brownies
Hi Imran,
Thank you for your review! We can confirm our baking methods allow for a more fudgy chocolatey centre, rather than "gooey". Other than this, we are happy to read you are happy with your purchase and hope you visit us again in the near future!
Kind regards,
The DG Team
Reviewing again :)
Reviewing again for a brand which really is making is mark in terms of excellent service provided to the customer. Supported by a great product in the first place, you can't go wrong with choosing DG to create some really memorable moments for friends and family who treasure receiving these yummy gems in the post as a surprise. I'd love to see a re-cycling plan for the packaging in the future.
30 de março de 2021
Opinião espontânea
Resposta da DG Brownies
Hi Carl,
Thank you for your second 5-star review! We are truly lucky to have you supporting the brand, not only do you constantly gift DG Brownies to friends and family across the globe you are a great friend to the brand. We have no other words but, thank you!
We are working on several things in the background, believe us when we say you'll be the first to know of any major developments around an easier re-ordering process and recycling.
Have a lovely bank holiday weekend Carl.
Kind regards,
The DG Team
Absolutely delicious Brownies
I was very impressed with the prompt and professional service. Even more impressed with the delicious brownies. I will definitely be ordering more in future. They make ideal gifts if you can't deliver a present personally.
29 de março de 2021
Opinião espontânea
Resposta da DG Brownies
Hi Christine,
Thank you for your 5-star review, we appreciate you shopping with us. Our team are delighed you are impressed with all aspects of your purchase, we aim to put our clients/customers first at all times.
Kind regards,
The DG Team
Hands down the BEST brownies!
Hands down the BEST brownies! These brownies deserve an excellent rating on their own and the founders deserve an additional star for their service and their dedication to these delicious brownies. Their dedication is reflected in the most beautiful details of their packaging which makes opening every box a great experience!
29 de março de 2021
Opinião espontânea
Resposta da DG Brownies
Hi Mai,
Your complimentary words have really made our day, we appreciate all the support you have given to the brand from day one! Thank you for your unwavering backing and being a true friend to DG Brownies, it means so much to us!
Take care and hope you visit us soon here in London.
Kind regards,
The DG Team
Died and went to vegan brownie heaven
From taste to texture, these are truly the best and most delicious vegan brownies! Moment of silence for all the money ill be spending on these brownies :’) worth it!
26 de março de 2021
Opinião espontânea
Resposta da DG Brownies
Hi Hind,
Haha! Thank you for your kind words and your 5-star rating! We are delighted we rank number one on your list for vegan brownies, this is a massive honour!
Kind regards,
The DG Team
Sent these as a birthday treat for…
Sent these as a birthday treat for family members.... they said they were absolutely delicious and enjoyed them
Very much!!
The ordering process was painless and arrived bang on time in the post!!
All good!! Thank you!!
26 de março de 2021
Opinião espontânea
Resposta da DG Brownies
Hi Pat,
We are over the moon your order was gifted for a special occasion! We are also very happy your order arrived on time and you experienced no issues ordering - this is all fantastic news!
Thank you for shopping with us Pat and we can't wait for you to visit us again in the near future.
Kind regards,
The DG Team
Brilliant first time experience!
This is the first order I have placed with DG Brownies, and I wasn’t disappointed! I ordered on line on Monday lunchtime, and my daughter and grandson were devouring them by 11am on Tuesday morning! Brilliant service, and I’m told they were delicious! Wouldn’t hesitate to order as a treat again, and can highly recommend DG Brownies for quality and service.
25 de março de 2021
Opinião espontânea
Resposta da DG Brownies
Hi Cheryl,
Thank you so much for the 5-star review and your kind words, we are delighted your first purchase was enjoyed by the family! We can't wait for you to visit us again soon.
Kind regards,
The DG Team
Best treats for friends and family!
Whenever I want to send a friend or family member a baked treat, DG Brownies are my go to. They are absolutely delicious (I have heard), have fantastic customer service and speedy delivery. I sent my first box of DG Brownies in November 2020 and I haven't looked back since.
25 de março de 2021
Opinião espontânea
Resposta da DG Brownies
Hi Saraniya,
It is amazing to read you have been a loyal DG Family member for quite some time now. We pride ourselves on being a brand used for uplifting moods hence reading your review has put a smile on our faces. Take care and we hope you visit us again soon.
Kind regards,
The DG Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.