Diabetes Store Opiniões 

746
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I've been dealing with these folks for a few years now and they are TOP NOTCH. Fast deliveries and very reasonable prices considering what's going on lately. I get my diabetic needs from them consider... Ver mais

Classificada 1 em 5 estrelas

The shipper left out the unit number of where I live. Spent half a day on the back and forth run around with FedEx, only to be told I have to contact the shipper to add my unit number. I contacted the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Reasonable prices. Email communication of order progress. Prompt shipping for fast delivery. Easy to find products in web page; Easy and efficient order process.

Classificada 5 em 5 estrelas

Buying my dog’s diabetes needles has never been easier. The process was simple, the prices were fair, and delivery was quick and reliable. It gives me peace of mind knowing I can consistently get the... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Farmácia
  2. Fornecedor de equipamento para diabéticos
  3. Loja de artigos hospitalares
  4. Farmácia online

Sobre Diabetes Store

Escrito pela empresa

At Diabetesstore.com, we’re committed to simplifying the way individuals manage diabetes and other health conditions. We understand that navigating healthcare can be overwhelming, especially without insurance, which is why we provide direct, affordable access to the medical supplies people depend on every day.

We offer a wide range of medical and diabetic supplies. Everything from CGMs, CGM patches, glucose meters, and test strips to syringes, wound care essentials, and respiratory supplies. Everything we carry is carefully selected for quality and reliability, so you can shop with confidence. All of our products are available without insurance and at prices designed to make out-of-pocket care more accessible. In addition, we have competitive pricing, fast and discreet shipping, and responsive customer support that’s here to help if you ever have a question or need assistance.

We believe in making health management simpler by offering reliable, name-brand medical supplies with fast shipping, responsive customer support, and clear, upfront pricing. Whether you're newly diagnosed or managing long-term care, our goal is to ensure you never go without the tools you need. Your trust fuels our mission to provide affordable access to essential healthcare products, and we’re honored to support you every step of the way.

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

746 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 83% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(746)

246 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

The shipper left out the unit number of my address

The shipper left out the unit number of where I live. Spent half a day on the back and forth run around with FedEx, only to be told I have to contact the shipper to add my unit number. I contacted the supplier and they said they cant modify the shipment since it already shipped. That is complete incompetence if they dont know how to use their shipping resources to correct their mistake. Lastly, I was told to refuse the shipment "once recieved". That is the most idiotic advice I've ever heard as if I could receive it, I wouldn't need to refuse it. And the lack of customer service and support with this kind of stupidity is just unacceptable.

21 de julho de 2026
Opinião espontânea
logótipo da Diabetes Store

Resposta da Diabetes Store

Hi Ben. Thank you for your One-Star review. I can't find your name in our system. The two people who answer our toll-free customer service phone (1-800-891-9399) agree nobody called about any address errors. BTW, if you had actually made an order with us, A: We ship exactly to the address you give. and B: Our sophisticated shipping system won't let us ship to an incomplete address, such as one missing a unit number. I respectfully ask for you to find the real company responsible for your error and remove this one-star review from Diabetesstore.com. Thank you!

Classificada 2 em 5 estrelas

Confusing, inaccurate description

Wow, this is a great product at an incredible price, it is an advertised as “colorless “however, it is technically not the colorless Biofreeze. A bottle looks very similar in that both types are white bottles, but this product comes out green. It is not colorless. The actual colorless formula states such on the bottle. And now, I have 12 bottles that are not what I thought I was purchasing.

14 de julho de 2026
logótipo da Diabetes Store

Resposta da Diabetes Store

Hi, Thank you for the 2-star review! In previous communications, I asked you for your order number so I could correct the error. But you never responded. I would still need to know the order number. As I said in my previous communication, there was an error on our website and we wanted to correct your order. We have a toll-free customer service number 1-800-891-9399.

Classificada 5 em 5 estrelas

I've been dealing with these folks for…

I've been dealing with these folks for a few years now and they are TOP NOTCH. Fast deliveries and very reasonable prices considering what's going on lately. I get my diabetic needs from them considerably cheaper than I could purchase them anywhere else. A+

10 de julho de 2026
Classificada 1 em 5 estrelas

Missing Order

I placed an order on June 27. The website shows that the order was completed June 29. The item has not arrived. It is now July 14. I emailed the company but they have not replied. We are still waiting, but losing hope.

27 de junho de 2026
logótipo da Diabetes Store

Resposta da Diabetes Store

Hi. Thank you for your one-star review. You emailed us Saturday, which was on the weekend. We read your email on Monday and reached out to our supplier to find the status.
Our supplier told us the product you ordered is a special-order item and were reaching out to the manufacturer to find the status. Of course, I'll let you know as soon as I find any information. Thank y

Classificada 1 em 5 estrelas

I received part of my order in a box…

I received part of my order in a box that had seen better days! It was accordion pleated on 1 end and the tape sealing the box was coming off. I’m still waiting for the rest of my order, which is taking too long to arrive. However, my card was charged on day 1!! This is my first order and it will be my last.

1 de julho de 2026
logótipo da Diabetes Store

Resposta da Diabetes Store

Hello, Sorry that the shipping box was damaged. Was the product damaged? If so, you would need to let us know and we would tell our supplier. They would need photos of the damaged shipping box. If the product was damaged in shipping, our supplier will replace it. But you would need to let us know by calling our toll-free phone 1-800-891-9399. Your previous emails with us did not indicate the product was damaged. In our prior conversation, we told you the remaining part of your order was backordered and would be shipping in a few days. That was a few days ago and the remaining portion is shipping today. Thank you for your one-star review.

Classificada 5 em 5 estrelas

Excellent

Excellent. Quick delivery, proper storage. Service above expectations.

29 de junho de 2026
logótipo da Diabetes Store

Resposta da Diabetes Store

We’re glad to hear you were pleased with the quick delivery and service that exceeded your expectations. We truly appreciate your support and look forward to serving you again!

Classificada 5 em 5 estrelas

I am very pleased with my purchase

I am very pleased with my purchase and the fast shipping. I would and will buy again from Diabetes store! I give you 10 stars!

29 de junho de 2026
logótipo da Diabetes Store

Resposta da Diabetes Store

Thank you so much for the amazing review! We’re thrilled to hear you’re pleased with your purchase and our fast shipping. Your 10-star rating means the world to us!!! We truly appreciate your support.

Classificada 5 em 5 estrelas

The on line store front worked very…

The on line store front worked very well. My purchase was shipped quickly through USPS. Both price and delivery were better than Amazon.

24 de junho de 2026
logótipo da Diabetes Store

Resposta da Diabetes Store

Thank you for your feedback! We’re glad to hear our website was easy to use and that your order arrived quickly. We truly appreciate your support and look forward to serving you again!

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