dialcare.com Opiniões 88

TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Ilene Bosscher is a warm, professional counselor. She is patient, kind and helpful. I would recommend her to anyone. The Dialcare platform is annoying to deal with. I have a hard time making appoin... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very quick response by great doc with helpful treatment options. I was amazed at how easy and effective the DialCare process was and appreciate the doctor's help!!

A empresa respondeu

Classificada 5 em 5 estrelas

I am actually writing to say that I was stuck in the virtual waiting room recently and Grace, a Dial Care agent actually called ME to see if everything was ok, if the doctor had called yet, which he h... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Edited to add response.. As of today 12/08/2024, I am still unable to use DialCare. I have called several times before (not today) to fix things. Today I was not able to log in with multiple attemp... Ver mais

A empresa respondeu

Informações sobre a empresa

Escrito pela empresa

DialCare is an innovative leader in telemedicine committed to helping people improve their overall health and well-being by providing affordable access to virtual care. DialCare offers seven comprehensive, high-demand telehealth solutions, including a Physician Access program that provides 24/7/365 access to non-emergency care from a national network of U.S.-based, fully credentialed physicians and virtual primary care for long-term care of chronic conditions through dedicated physicians; a Mental Wellness program that provides virtual counseling and psychiatry through licensed mental health professionals for mental and behavioral care; a Teledentistry program for 24/7/365 access to consultations with licensed dentists video or phone chat; and a Virtual Vet program that provides 24/7/365 access to guidance and information from licensed veterinary professionals. DialCare’s easy-to-use telehealth plans are available to consumers nationwide, regardless of insurance status. For more information on DialCare, please visit DialCare.com.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

88 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

Very thorough

Very helpful. Good listening and questioning and suggestions. Follow up doc did a great job as well.

3 de janeiro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Good experience

Good experience. Short wait - about 5-7 min. Video chat system wasn’t very compatible with my phone so we ended up just doing a phone call. Doc was nice and good. Accent a bit heavy and couldn’t always understand everything. But we accomplished what we needed super quick. He ordered a prescription right there with us on the line the whole thing start to finish was 15 min that included my wait time. Saved us running around town, a few hours and money too.

5 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I absolutely love DialCare

I absolutely love DialCare. The doctors listen to me, ask questions about my symptoms and have always provided me with the right medication and good advice for my illness and/or my husband's. I am always grateful to have this service available and I would recommend it anyone. The doctors are fantastic!

28 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Rant of a Covid denier

Dr Westcot spent a minute or so asking “what kind of pandemic did we even have? My group of 350 people on Facebook and myself don’t know anyone who died of Covid.” And that is the part I could hear clear as a bell. Other parts as the connection was spotty he said something along the lines of “supposedly millions of people died” and when I repeated back to him what I thought I heard in order to clarify he got very indignant about the word millions and said
“I NEVER SAID THAT WORD” and was hyperfixated on that rather than the idea that he was a Covid denier.
It was the most awful therapy session I’ve ever had. So many ethical breeches about how to treat patients occurred. I asked repeatedly to end the session and he insisted he wanted to clear the air to end on a better note as the conversation got more and more uncomfortable and heated. The fact that I was so offended by his statements prompted him to say “maybe we are onto something” so if his idea of therapy is to poke someone til you trigger a horrible reaction I told him I don’t think we are a fit. I sure hope those sessions are recorded so someone can use this session as a model for how not to treat a patient. It was an absolute nightmare. I felt so much worse after our session. And that he wouldn’t let me off the call was insane. My therapy session is not his soapbox session. I am so very disgusted how the whole thing went down. He should be put out to pasture. I’m a health care provider myself so I am quite familiar with the ethics of how to treat people in your care. He did none of those. He also dismissed my initial concern by saying you could’ve never gotten through the education and work you have if you had any type of severe ADHD without heavy duty stimulants. I think he stopped reading about ADHD right after it was defined. He truly couldn’t have done a worse job during this session. Just describing it right now rattles me again. It was AWFUL.

20 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Their representatives do NOT take the…

Their representatives do NOT take the time to listen. They look like they are on personal time and that we are bothering them. One time was for a simple refill , not a controlled substance or anything like that and I messaged the intent but he still wasted my appointment , DID NOT ASK QUESTIONS OR TRY TO HELP BUT INSTEAD WANTED TO EXIT THE CALL ASAP.

13 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

REPRESENTATION WAS COLD AND NOT CARING

Their representatives do NOT take the time to listen. They look like they are on personal time and that we are bothering them. One time was for a simple refill , not a controlled substance or anything like that and I messaged the intent but he still wasted my appointment , DID NOT ASK QUESTIONS OR TRY TO HELP BUT INSTEAD WANTED TO EXIT THE CALL ASAP.

AND YOU WILL NOT SEE DIAL CARE RESPOND TO NEGATIVE FEEDBACK. A CHRISTIAN ORGANIZATION??? Not at all. Just a money making machine.

3 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I did a review back in Aug on DialCare

I did a review back in Aug on DialCare, they responded back only on this site/review, Lindsay said they wanted to make it right, but I can NOT get a hold of anyone. And when I did, they said a manager would call or email as soon as possible. NEVER heard from anyone, there is NO easy way to get a hold of them. I've tried calling and just get an someone that says manager will get to you shortly. NEVER will use DialCare again!! DO NOT RECOMMEND!!

15 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Quick and easy!

I was able to request a Dr's call online rather than calling. I knew what the issue was and didn't want to wait in an office to be seen and pay a lot of money, and then wait for a prescription. The Dr called me in a short amount of time, asked about my symptoms, and ordered the necessary medication while I was on the phone. The pharmacy was not open at the time. By the time it opened, we were able to pick up the prescription. This saved a ton of time and money!

27 de setembro de 2023
Opinião espontânea
Classificada 3 em 5 estrelas

30 minute counseling sessions - really?

My counselor was great. Being limited to 30 min sessions instead of the standard 50? Really not good. There exists a basic level of care. The professionals deem it to be 50 mins. Limiting a session to 30 mins does not allow for adequate time to address ANY issue.

25 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Game-Changer for Homemakers and Large Families

This service was such an asset with a sick infant! Instead of having to drive my family 45 minutes to our GP, I was able to hop on a call with a physician at 7AM and get the medical advice I needed to help my daughter, all before my older children had even gotten out of bed! It saved half our day from being consumed by travel and waiting rooms and let my family continue on in our typical fashion without missing a beat.

19 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Dialcare is the most cost effective healthcare tool that I know of!

Dialcare has been a wonderful service that I depend on more than any other providers. It is fast, efficient and the docs I have spoken with in many states throughout the country have been extremely professional, kind, and courteous. I plan on keeping Dialcare as part of my healthcare whether its included in my insurance or I need to pay for it out of pocket. It is one of the best healthcare options I have ever used!

14 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I am grateful I found Dialcare

I am grateful I found Dialcare. The registration process went smoothly. The call center stayed on the line while I registered and answered every question with a lot of patience. The counselor I spoke with was professional. She was thoughtful and listened intently. She really helped me through a difficult day and gave me some useful strategies going forward. I look forward to speaking with her again in the future.

23 de agosto de 2023
Opinião espontânea

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