We made a ring to commemorate our 20th wedding anniversary. Ben's support, advice, and other care were perfect. Therefore, we were able to obtain wonderful rings. These designs are easy to use for bot... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
The whole process was very clear and easy! The service was great - upfront about the process and what to expect, as well as the results. I felt very little pressure to actually buy anything, and... Ver mais
I ordered an 18k yellow gold 1.50 Carat Diamond Oval Halo ring from the Diamonds Factory in Auckland. It is beyond beautiful. So happy with the ring. Would definitely recommend their products and serv... Ver mais
For a large price and investment, communication is key. Being unable to contact anyone via phone and with emails not being returned initially, was worried I'd been scammed. I'd suggest improving that... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Diamonds Factory New Zealand
Escrito pela empresa
Here at Diamonds Factory, our core goal and mission is all about making those all important milestones matter with luxury, affordable jewellery pieces. With over 15 years experience in the industry, Diamonds Factory was created from the simple idea that luxury products shouldn’t cost the earth - and that mission still stands firm now.
From the highest quality diamonds to unique gemstones and beyond, we offer an extensive range of incredible luxury jewellery pieces, specialising in engagement rings that make that ‘I Do’ moment one they’ll never forget.
Happy customers are at the heart of everything we do, which is why we offer around the clock real-human customer care. We’re always on hand to answer any queries or questions to make sure our customer satisfaction stays at an exceptional level, which can be seen clearly in our high calibre of outstanding reviews.
Informações de contacto
Level 5, Suite 504 - 276 Pitt Street, NSW 2000, Sydney , Austrália
- 9-950 8742
- service@diamondsfactory.co.nz
- diamondsfactory.co.nz
4,7
Excelente
74 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The company were great to deal with
The company were great to deal with. Set my mind at rest when I worried I had been scammed! My purchase came through in the time period they said it would. Very happy.
22 de outubro de 2024
Excellent communication
Excellent communication, so very happy with craftsmanship on necklace.
Great value!
Highly recommended!
22 de outubro de 2024
Not what was pictured .
Not what was pictured .. was disappointed with this purchase
22 de outubro de 2024
Great price beatuiful diamond
Great experience. Bought engagement ring. Way cheaper than any other option I had.
22 de outubro de 2024
Great purchase. Much better than going to other shops
At first I was skeptical, since their prices were much lower compared to other shops, but they explained everything and were very informative, and the service was great! Very happy with the product too. Would definitely recommend
22 de outubro de 2024
Very Happy!
I was very happy with the whole process of selecting and designing my engagement ring, the staff member I dealt with was helpful and knowledgeable. Once I received my ring I loved it straight away and I’ve had lots of comments on how beautiful it is.
22 de outubro de 2024
communication was great throughout the…
communication was great throughout the process. and product delivered was delightful. thank you
22 de outubro de 2024
HIGHLY recommended
Ben was amazing and very helpful, really made sure we were supported in our purchase and explained about diamond factory and what they do. Honestly was a truly amazing experience
22 de outubro de 2024
Gold and Diamond Earrings
Service and communication was excellent. Earring with diamonds - stunning!
22 de outubro de 2024
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