I have used $5 per month for free calling in Dianhuachina.com for two or three years because my elderly parents can use traditional phone only. My father passed away at his 94 years old. My mom is 90... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The most convenient phone card I have ever had. High recommend, it's really great to have a company still focused on phone card while cell phones are so popular, and everyone seems to be using social... Ver mais
We are happy with the monthly fee but the connections still keep dropping out and we have to redial. Sometimes this happens 3 or more times during a single call. You told us that you tried to fix thi... Ver mais
A empresa respondeu
The price is cheap, the answering staff is very patient to answer questions, I asked a lot of questions, she was very patient and answered, I bought a calling card very satisfied, I hope everyone who... Ver mais
Informações sobre a empresa
- Empresa de telecomunicação
- também em
- Operadora de redes móveis
- Operadora de telecomunicações
- Serviço de hospedagem web
Sobre DianhuaChina.com
Escrito pela empresa
DianhuaChina.com is an international telecommunications website dedicated to Chinese immigrants all over the world. DianhuaChina.com helps Chinese keep in touch with everyone back home through a wide range of services: prepaid credit, monthly plans, and mobile recharge. Founded in 2008, DianhuaChina.com has always successfully accomplished its mission: bringing people together regardless of their location.
For more info, visit:
For more info, visit:
We're here to help!
Escrito pela empresa
- 24/7 Customer Service
International Calling to China
Free Calling Apps | 100% Quality Guarantee
- No hidden fees Pay only for the minutes you use. No hidden charges or other fees.
- 1 Minute Rounding You will be charged for your calls by 1 minute rounding.
- $5 Minimum Order Try Voice Credit for a low minimum order and enjoy long international calls.
Informações de contacto
107 Technology Parkway, Peachtree Corners Suite 401, 30092-2909 , Atlanta, Estados Unidos da América
- +1 678 528 0398
- customerservice@dianhuachina.com
- dianhuachina.com
4,4
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
They increased calling rate to China…
They increased calling rate to China from 2.5c to 4.9c, and sent an email on the day of change.
29 de janeiro de 2024
Opinião espontânea
Resposta da DianhuaChina.com
Hello,
Thank you for reaching out! That is true, due to market conditions and new prices of the local operators, we had to move quick and were forced to increase the calling rates for China in order to keep the service quality high. And we informed our subscribed customers via email.
As we understand, you're subscribed to our spam-free newsletter, so you'll be notified when rates go down.
We appreciate your understanding in this matter.
Also, there are ways to get free credit:
- Offers by email (bonuses and discounts)
- Thank You points on every purchase, that can be converted into Voice Credit they amount to 1000
- Referral code for your friends. Every time a friend places his/her first order on the website using your referral code, you get $5 worth Thank You points in your account.
Keep in touch!
DianhuaChina.com
Convenient way to make phone call
Convenient way to make phone call, clear voice and good support services.
31 de dezembro de 2023
Why the China long distance call…
Why the China long distance call monthly plan not exist anymore? We used this feature to call grandma/ senior people who do not use smart phone? Or we chat is free.
I am looking forward your company get the monthly plan back. Thanks
8 de janeiro de 2024
Resposta da DianhuaChina.com
Hi Shine,
Thank you for taking the time to share your feedback. Indeed, the Monthly Plan is not available for purchase anymore, for now at least. This happened due to the recent cost increase for China imposed by our partners.
If you are subscribed to our emails, you'll be notified if the Monthly Plan will be available for purchase again.
Thank you for your understanding!
DianhuaChina Team
It's convenient to use DianhuaChina
I've been using DianhuaChina to call China for years. The quality is good. I used their eSIM cards when I traveled to China. It's convenient and quality was good too.
27 de dezembro de 2023
Only got 3G connection in Sweden for the eSIM I purchased and the connection was not stable. Very disappointing experience.
Correction: not even 3G! Basically it is useless in Stockholm, Sweden.
11 de dezembro de 2023
Resposta da DianhuaChina.com
Hi Tony,
Hello and thank you for taking the time to review our services! We are sorry to see that you experienced issues while travelling to Sweden.
Connection can be influenced by numerous factors, such as network selection, device capabilities or coverage. Therefore, when experiencing issues, we recommend contacting our Support Team directly, so that we can offer the necessary assistance. For any questions, they are available 24/7!
DianhuaChina.com
They solved my problems very quickly.
4 de dezembro de 2023
Works well most of time
Works well most of time, except disconnected a few times.
5 de dezembro de 2023
good service!
15 de novembro de 2023
I just bought voice credit on in-app…
I just bought voice credit on in-app purchase. It is 6.16 but was charged 9.16 from Apple Pay. I was not reminded of extra charge when $6 was pop up. it is weird!!!!
5 de novembro de 2023
Resposta da DianhuaChina.com
Hi Yi Ding Yuan,
Thank you for reaching out! Considering these are in app purchases, we recommend you to contact Apple, as we did not apply the taxes.
If you have any other questions related to this, please contact our Customer Support Team, available 24/7: https://dianhuachina.com/contact
Have a nice day,
DianhuaChina.com
the price is very reasonable
the price is very reasonable. great deal to call China.
3 de novembro de 2023
I paid $6.52 just to get $5 credit
I paid $6.52 just to get $5 credit? Why am I, as an iPhone user, has to eat the Apple tax? It doesn't make any sense.
2 de novembro de 2023
Resposta da DianhuaChina.com
Hi Rico,
Thank you for reaching out! Considering these are in app purchases, we recommend you to contact Apple, as we did not apply the taxes.
If you have any other questions related to this, please contact our Customer Support Team, available 24/7: https://dianhuachina.com/contact
Have a nice day,
DianhuaChina.com
Great product great price
28 de outubro de 2023
Very good advanced option for me who…
Very good advanced option for me who still have lots of relatives in China.
26 de outubro de 2023
The rate keeps increasing and it is…
The rate keeps increasing and it is already 250% of the rate in 2022.
26 de outubro de 2023
Resposta da DianhuaChina.com
Hi Jane,
Thank you for reaching out. The rates go up and down according to the costs on the local market. They reflect a certain market dynamics.
If you've subscribed to our spam-free newsletter you'll be notified when rates go down.
You can get a better price with a calling plan, that can be canceled when you don't need it any longer, with no penalties: https://dianhuachina.com/calling-plan
Also, there are ways to get free credit:
- Offers by email (bonuses and discounts)
- Thank You points on every purchase, that can be converted into Voice Credit they amount to 1000
- Referral code for your friends. Every time a friend places his/her first order on the website using your referral code, you get $5 worth Thank You points in your account.
Keep in touch!
DianhuaChina.com
Great phone card to use
21 de outubro de 2023
The person I talked to for assistance…
The person I talked to for assistance was out right rude.
3 de outubro de 2023
Resposta da DianhuaChina.com
Hi Robert,
We are sorry that the interaction with our Customer Support agent has left you with that impression, he was only trying to help by explaining facts and has sent the information to the Technical Support team, so they can further investigate the issue.
Another acces number was provided to you, and we hope your calls are now going smoothly.
Thank you for being with us!
DianhuaChina.com
Not the best pricing
Not the best pricing. But voice quality is good. Connects well every time. Numeric pass codes went through well to the receiving end Unerrored.
30 de setembro de 2023
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.