Damaged order on arrival. Multiple online enquiries and email sent. No reply. Customer service telephone line does not answer. Terrible experience. Customer service non-existent. Sent glass lamp shade... Ver mais
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Leia as opiniões dos outros
Easy order process, goods arrived way ahead of schedule, well packaged etc. Very good value, hassle free ordering. Good quality lights, installation easy for diy-er and already looking at or... Ver mais
A empresa respondeu
Apple Headphones arrived sooner than expected for standard delivery and we’re as described original Apple headphones that didn’t need Bluetooth. I had tried cheap versions but outgoing sound on call... Ver mais
A empresa respondeu
Dickens Direct have a great range of products at great prices. The quality of the products are excellent. The website is very user friendly and checkout was straight forward. I was really surprised... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
With over 13 years of expertise, we proudly specialize in providing exceptional drop shipping services to numerous brands and companies, helping them expand their business horizons and conquer new markets across the globe. We understand the importance of staying ahead in a fast-paced and ever-evolving industry. That's why we curate an extensive collection of the latest gadgets and smart lights, sourced from renowned manufacturers and trusted suppliers. Whether you're a tech enthusiast seeking the latest trends or a business owner looking to enhance your product offerings, we have the perfect solution for you.
Informações de contacto
124 City Road, EC1V 2NX, London, Reino Unido
- +44 333 577 0049
- sales@dickensdirect.com
- dickensdirect.com
3,7
Aceitável
137 opiniões
Respondeu a 50% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Two items purchased delivered as stated…
Two items purchased delivered as stated on the website and delivered in the time stated so pleased and would use again in future
Ray
18 de junho de 2022
Opinião espontânea
Resposta da Dickens Direct
Good Afternoon,
Thank you for the positive review.
We're happy that you had a good experience with us.
Hope to see you again with us.
Kind Regards,
James
Customer Relations
Great priced item deliverd very quickly
18 de junho de 2022
Opinião espontânea
Resposta da Dickens Direct
Good Afternoon,
Thank you very much for your 5-Star review :)
We appreciate, your business with us.
Kind Regards,
James
Customer Relations
Great overall experience. 5* service
This is the first time I have used this website. The transaction was nice and easy and had no problems checking out. The delivery of the item was quick and as advertised.
Would defo recommend to use these guys as they are very value for money with some great discounts.
18 de junho de 2022
Opinião espontânea
Resposta da Dickens Direct
Good Afternoon,
Thank you for the positive review.
We're happy that you had a good experience with us.
Hope to see you again with us.
Kind Regards,
James
Customer Relations
Apple USB cable
Speedy free delivery.
Good price.
Quick customer service response to both phone call and email.
18 de junho de 2022
Opinião espontânea
Resposta da Dickens Direct
Dear John,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Good service and value for money
Competitive prices, quick delivery.
16 de junho de 2022
Opinião espontânea
Resposta da Dickens Direct
Dear Bob,
Thank you for the 5-Star review, this will help us a long way and encourage our team :)
Hope to see you again.
Kind Regards,
Finn
Customer Relations
A really great service
A really great service. Product was spot on, it did as described. Post was very, very quick.
16 de junho de 2022
Opinião espontânea
Resposta da Dickens Direct
Good Morning,
Thank you for your positive feedback regarding our products and services. We're delighted to know that you had a good experience with us.
Hope to see you again with us.
Kind Regards,
James
Customer Relations
I went online looking for the 24W…
I went online looking for the 24W adapter for a new mobile i purchased, and managed to fine one on here for half the price anywhere else. Its not a true Samsung model but it fast charges my phone so and works great so am more than happy
10 de junho de 2022
Opinião espontânea
Resposta da Dickens Direct
Dear Holly,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Excellent
Excellent service and an excellent product. Arrived far sooner than anticipated. Thanks very much, I will definitely use again.
10 de junho de 2022
Opinião espontânea
Resposta da Dickens Direct
Dear Graham,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Excellent service and product at a…
Excellent service and product at a reasonable price.
10 de junho de 2022
Opinião espontânea
Resposta da Dickens Direct
Dear Vicky,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Excellent service genuine items as…
Excellent service genuine items as described
10 de junho de 2022
Opinião espontânea
Resposta da Dickens Direct
Hi,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Cheap and best.
Cheap and best.. loved their free shipping . Will definitely come back to shop
10 de junho de 2022
Opinião espontânea
Resposta da Dickens Direct
Dear Tigana,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Excellent service
Excellent service and great value for money. Speedy delivery
10 de junho de 2022
Opinião espontânea
Resposta da Dickens Direct
Dear Peter,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Items were genuine and despatched very…
Items were genuine and despatched very quickly. Sadly delivery was slower than anticipated but not really Dickens fault.
30 de maio de 2022
Opinião espontânea
Resposta da Dickens Direct
Dear Jacquelyn,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
John
Customer Relations
Great service from Dickens Direct
First ever order with Dickens Direct. But nicely surprised in the quick delivery and the goods were genuinely branded as described.
Will definitely order from Dickens Direct in the future when I need to order my tech accessories.
30 de maio de 2022
Opinião espontânea
Resposta da Dickens Direct
Hi,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
John
Customer Relations
Fast postage and good communication and…
Fast postage and good communication and price.
30 de maio de 2022
Opinião espontânea
Resposta da Dickens Direct
Dear Priyanka,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
John
Customer Relations
Resposta da Dickens Direct
Dear Elaine,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
John
Customer Relations
It looked like what it was online and…
It looked like what it was online and was delivered very fast
30 de maio de 2022
Opinião espontânea
Resposta da Dickens Direct
Dear Bennmoz,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
John
Customer Relations
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