Direct2Publik - Home & Garden Opiniões 

936
TrustScore: 3.5 em 5

3,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great customer experience. Nothing was to but bother, emailed them a few times regarding a product and they replied promptly and delivery was very quick. 5 stars would definitely recommend. Many thank... Ver mais

Classificada 1 em 5 estrelas

I ordered a paddling pool in good faith from these people. It arrived in a battered box. On opening, the whole pool was covered in dirt and mould and you can tell from the way it was packed that it ha... Ver mais

Classificada 5 em 5 estrelas

It is my priviledge to give a review of my dealings with this group of charming, polite, very friendly (..but always professional and buisiness-like.) young men. ~My overall experince nothing l... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Purchased 2x800w halogen portable heaters 10/10/25 from B&Q online and this company is the company that dispatched the order. Arrived in good time and well packaged. Used only one a few times for co... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Plataforma de comércio online
  2. Fornecedor de peças para eletrodomésticos
  3. Loja de bancadas
  4. Grossista de artigos para o lar
  5. Loja de utensílios de cozinha

Escrito pela empresa

Direct2Publik is one of the one of the fastest growing online importers, exporters & distributors of Machine Tools, Car Accessories, Cashboxes, Chisels & Files, Clamps, Storage & Tool Boxes - Belts, Tape Measures, Torches, Trowels & Scrapers, Screwdrivers, Security Locks, Socket Sets & Wrenches, Spanners, Spirit Levels, Staple Guns, Safety Wear, Saws-Cutters, Power Tools, Plumbing Items, Hardware, Knives & Multi Tools, Pliers, Hammers & Axes, Electrical, Garden ware, Gloves, Drill & Bits and Router Bits, Diamond Blades, Decorative, Adhesive Tapes and many more products for traders and DIY customers."


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

936 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 89% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(936)

77 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Everything was broken/opened

Everything was broken/opened. Just a lot of cr*p tbh. Tried emailing and calling them for a refund and they hung up on me and never replied to my email. Do not purchase from them!!

16 de agosto de 2025
logótipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch with you in relation to your order.

Kind regards
Direct2Public

Classificada 1 em 5 estrelas

No communication when i try to phone…

No communication when i try to phone them they dont respond some of their phone numbers are not recognised i have been waiting now for three days for my item to arrive and still waiting ( order number 50129098 item number 61631808) certainly not impressed with this company .

19 de agosto de 2025
Opinião espontânea
logótipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly provide us with your Order ID and we can investigate for you please.

Kind regards
Direct2Public

Classificada 1 em 5 estrelas

I have ordered Dashcam

I have ordered Dashcam. Arrived early but faulty and not brand new it’s been used before has scratches z front and back. Which is very disappointing never had that bad experience before still waiting for problem to be resolved. Got email will get back to you in 24hrs I hope I will have my money back.

16 de agosto de 2025
Opinião espontânea
logótipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly provide us with your Order ID and we can investigate for you please.

Kind regards
Direct2Public

Classificada 1 em 5 estrelas

Disappointing, avoid

Paid extra for next day delivery, first they emailed to say it m was dispatched, then they emailed saying slight delays, only to completly stop responding via email. Then item turns up a week later. The item itself is very poor quality l, I haven't used it nor do I intend to. Avoid at all cost

5 de agosto de 2025
logótipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch with you in relation to your order.

Kind regards
Direct2Public

Classificada 1 em 5 estrelas

Unfortunately my items were out of…

Unfortunately my items were out of stock. The problem was I wasn't informed at point of ordering, waited over a week for delivery and to date, another week later, ive still not received my money back

24 de julho de 2025
logótipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch with you in relation to your order.

Kind regards
Direct2Public

Classificada 4 em 5 estrelas

The company itself was great…

The company itself was great communication was great but the service was let down by the courier.My order was stuck with EVRI/Hermes from 31/7/25 until 06/08/25 with no communication from them

30 de julho de 2025
logótipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we will contact the courier to investigate what happened with your order - SIncere apologies for the inconvenience caused.

Classificada 1 em 5 estrelas

LIsts Items for Sale that they don't…

Lists Items for Sale that they don't have stock of and hides that fact from you for over a week, before they REFUND YOU!

14 de julho de 2025
logótipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch with you.

Kind regards
Direct2Public

Classificada 5 em 5 estrelas

They are brilliant

They are brilliant
I went to collect and had to pay cash (only pay cash when coming for collection) which is a minus, but I can't fault the cheap price and quality of what I bought.
I'll defo come again

31 de julho de 2025
Opinião espontânea
logótipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Classificada 5 em 5 estrelas

Absolutely love the ottoman

Absolutely love the ottoman, got one in brown & black, customer service was brilliant too, thank you 😁

22 de julho de 2025
logótipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Classificada 1 em 5 estrelas

Item still not delivered after a week

Still waiting for delivery one week on. I'm beginning to doubt that the delivery will be made at all.

Perhaps direct2public should consider a different delivery service to Evri.

20 de julho de 2025
logótipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch with you.

Kind regards
Direct2Public

Classificada 4 em 5 estrelas

Late arriving

My products were due to arrive on Saturday afternoon but only arrived Monday morning. No problem at all with the product or the delivery but we had waited in for it.

11 de julho de 2025
logótipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Classificada 1 em 5 estrelas

10 days overdue item

I innocently ordered a swimming pool on Wowcher through this company promised delivery within days. No delivery and when I try to contact they send an email saying my delivery is on a pallet. No answer ftom phones No reply on wassup. Where is my purchase? Who knows ? But they certainly took hundreds of pounds ftom me.

16 de julho de 2025
Opinião espontânea
logótipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly provide us with your Order ID and we can investigate for you please.

Kind regards
Direct2Public

Classificada 1 em 5 estrelas

Poor delivery service

Received email notification 14th July to state item had been shipped, payed extra for next day delivery, still waiting for item 7 days later, purchased from this company based on good reviews but my experience has been bad and frustrating to say the least.

14 de julho de 2025
logótipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch with you.

Kind regards
Direct2Public

Classificada 1 em 5 estrelas

The product I purchased is unavailable…

The product I purchased is unavailable in the store. My money has been charged. I receive a notification that the order is being prepared for shipping. The next day, I receive another message saying they don't have what I ordered and will refund my money in a few days. I don't recommend it.

13 de julho de 2025
logótipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch with you.

Kind regards
Direct2Public

Classificada 1 em 5 estrelas

Poor customer service

Poor customer service, if you need to return an item they are happy to accept it back but when it comes to refunding your money you will have to chase them. Won’t buy from them again

15 de julho de 2025
Opinião espontânea
logótipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly provide us with your Order ID and we can investigate for you please.

Kind regards
Direct2Public

Classificada 1 em 5 estrelas

A box full of tat I would not purchase…

A box full of tat I would not purchase any mystery boxes as u will possibly only get 1or 2 items of interest

24 de junho de 2025
logótipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly provide us with your Order ID and we can investigate for you please.

Kind regards
Direct2Public

Classificada 1 em 5 estrelas

Used dangerous drill , instead of new

Ordered a corded drill from this dodgy company supposed to be new!
I think I got somebodies damaged return. No response from company what so ever to my emails. terrible customer service, don’t reply to emails or answer phone.
They knew when they dispatched it that it was damaged and used.
I would definitely avoid this company like the plague, taking people’s money under false pretence.
Don’t know how they sleep at night , no brain , no conscience.

3 de julho de 2025
Opinião espontânea
logótipo da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly provide us with your Order ID and we can investigate for you please.

Kind regards
Direct2Public

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