Gregory was very clear & concise with regards my enquiry. He was very helpful & professional. I was very grateful for his assistance & I am happy with the outcome I reached in acquiring a new Life Ins... Ver mais

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I received great service from Tim today. He was extremely helpful and polite, and it was an extreme pleasure dealing with him. Well, done excellent customer service.
Liam was an absolute pleasure to talk to on the phone. He spoke very clearly, making it easy to understand what he was saying. He was polite, and just such a gentleman. Thank you Liam for making this... Ver mais
I lodge my enquiry - Staff member by the name of Kevin called . He was polite, professional and focus on the purpose as time is important . Ensure that all my enquiries are met and what I was offere... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Direct Cover
Escrito pela empresa

Informações de contacto
115 Pitt Street, 2000, Sydney, Austrália
- 1800 577 321
- care@directcover.com.au
- directcover.com.au
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Staff are good I’m satisfied
Tobby is really helpful and making it…
Tobby is really helpful and making it an easy and smooth transaction with everthing..
I had Sienna as my call agent
I had Sienna as my call agent. She was lovely and really helped out
Very helpful with explaining the insurance
The phone consultation was great and very helpful
Well what a Great experience
Well what a Great experience, thank you very much to the young lady that helped me so easy and efficient.
I recommend to everyone
A+++
Henry was fantastic to deal with.
Henry was fantastic to deal with.
Very professional. He explained everything very well and made the process very simple. Thank you so much.
It is great insurance
People I have spoken to are very helpful. They have answered my questions and queries I had.
Liam and Colin were very helpful
Ari was awesome 10/10
I’m information was well explained all…
I’m information was well explained all questions were answered to a great level of understanding
Made easy..
Paige Made the Impossible Feel Easy
I honestly can’t speak highly enough of Paige. From the very beginning, she was incredibly kind, patient, and genuinely caring. She took the time to explain everything in a way that made it easy for me to understand, which meant so much because life insurance can feel overwhelming.
What really stood out to me was how she didn’t just treat me like a client she made me feel heard, supported, and comfortable every step of the way. She answered all my questions without hesitation and made the entire process feel smooth and stress-free.
Paige has such a warm and positive energy that made our conversation not only helpful but actually enjoyable. It’s rare to come across someone who combines professional with such a personal touch. Because of her, I feel confident and reassured in my decisions. She truly goes above and beyond, and I’m so grateful I had her to guide me. I will definitely be referring people to her
Poderá usar IA para responderLer mais
Rapid change
I lodge my enquiry - Staff member by the name of Kevin called . He was polite, professional and focus on the purpose as time is important . Ensure that all my enquiries are met and what I was offered was very competitive . I changed my policy

Resposta da Direct Cover
Ben was very professional
Ben was very professional, helpful and pleasant to talk to. He made the process very easy 😊
Henry was very helpful in how he…
Henry was very helpful in how he explained the process step by step and answered all my questions.
He is good.
You should look after employers like that.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.