Gregory was very clear & concise with regards my enquiry. He was very helpful & professional. I was very grateful for his assistance & I am happy with the outcome I reached in acquiring a new Life Ins... Ver mais
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Leia as opiniões dos outros
I received great service from Tim today. He was extremely helpful and polite, and it was an extreme pleasure dealing with him. Well, done excellent customer service.
Liam was an absolute pleasure to talk to on the phone. He spoke very clearly, making it easy to understand what he was saying. He was polite, and just such a gentleman. Thank you Liam for making this... Ver mais
I lodge my enquiry - Staff member by the name of Kevin called . He was polite, professional and focus on the purpose as time is important . Ensure that all my enquiries are met and what I was offere... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Direct Cover
Escrito pela empresa
Informações de contacto
115 Pitt Street, 2000, Sydney, Austrália
- 1800 577 321
- care@directcover.com.au
- directcover.com.au
4,9
Excelente
911 opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
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Overall a great experience
The explanation of the policy was conveyed in a professional and friendly manner. I felt that the whole experience was great, and the customer service representative was very professional and pleasant.
16 de março de 2026
Great staff members
The staff member I talked with was very helpful, and talking to a nice person made the process easy.
16 de março de 2026
The lady I spoke to was very…
The lady I spoke to was very knowledgeable and helpful and friendly
11 de março de 2026
Lewis was excellent in reading out all…
Lewis was excellent in reading out all the terms and conditions of my policy. He made this decision for me to get life insurance so easy.
12 de março de 2026
Easy to talk to and set up my life…
Easy to talk to and set up my life insurance policy. Also easy to understand.
12 de março de 2026
This was the first time an insurance…
This was the first time an insurance company explained to me so clearly step by step and I understood everything. Thank you for taking the time.
12 de março de 2026
Andrew was very helpful to make sure we…
Andrew was very helpful to make sure we got the best cover possible. He was friendly and lovely to deal with. He has a great telephone manner especially discussing something that some people may find difficult.
12 de março de 2026
Bridget was so lovely and…
Bridget was so lovely and understanding. Very friendly and kind. She explained well and related to certain things I was explaining which helped me settle into the call easier
12 de março de 2026
The agent was polite well spoken lovely…
The agent was polite well spoken lovely manners direct ,quick and very helpful
12 de março de 2026
The company tell me what i need to know…
The company tell me what i need to know and they are friendly.
12 de março de 2026
The process was easily understood
The process was easily understood, very thorough and friendly throughout the conversation,no confusion
12 de março de 2026
Paige was very helpful and informative
Paige was very helpful and informative, made signing up for my policy seamless. The price of the policy was also very reasonable all things considered. My kids will be looked after when I die, and that's good to know.
12 de março de 2026
“I had a very positive experience with…
“I had a very positive experience with my recent life insurance phone call. The representative was clear, helpful, and made it easy to understand my options, so I’d happily recommend this service to others.”
10 de março de 2026
He was very nice and easy to talk to…
He was very nice and easy to talk to and was very helpful
9 de março de 2026
Coen helped me out today with…
Coen helped me out today with everything I needed and explained everything to me perfectly. Highly recommend coen if you need someone to talk to about joining direct cover.
10 de março de 2026
Ari was very helpful
Ari was very helpful, she answered all my questions thoroughly and was very informative.
9 de março de 2026
Very helpful from Fimi hope I got the…
Very helpful from Fimi hope I got the name right
9 de março de 2026
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