Direct Trade Supplies Opiniões 

927
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very helpful and have a vast range of products to choose from. I made a mistake when i placed my order and one of the items needed to be swapped for a different one, i understood that the one i want... Ver mais

Classificada 1 em 5 estrelas

Ultimately they supply products manufactured by others but yet their delivery is dreadful. Emails telling you the delivery date are wrong. When you phone them they tell you they dont understand how th... Ver mais

Classificada 5 em 5 estrelas

Great customer service and competitive pricing! Placed an order before the cut off and it got put on next day delivery. Would use DTS again.

Classificada 5 em 5 estrelas

Ordering process was simple and straightforward, customer service were very helpful when I had a question. Products arrived quickly and were exactly what I needed for the job......thankyou.

Informações sobre a empresa

  1. Loja de Iluminação
  2. Loja de peças sobressalentes e componentes electrónicas
  3. Serviços de aquecimento
  4. Loja de equipamento de segurança

Informação fornecida por diversas fontes externas

If you're looking for a trustworthy, reliable and affordable electrical wholesalers where customer service really is the top priority, look no further than the team here at Direct Trade Supplies. With all the electrical components and supplies you'll need in our electronics and tools store, there's no reason to look any further than DTS when you need wholesale electrical components at a great price. We're the most passionate electrical wholesalers around, and we're confident our customer service won't be beaten. As the premier electrical component and tool suppliers in the UK, we've got a specialist team based in Plymouth, Devon, ready to assist you in finding the right equipment for any installation.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

927 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(927)

24 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Would recommend.

I would love to start here by saying how wonderful the customer service was with this company. They will help you with absolutely anything and everything which is perfect for someone who is as much as a novice around lighting as me.

At first I asked for advice on light bulbs and which ones I should buy as I had no clue what would work, and they gave me all the advice I needed. It was great because they didn't just jump straight to the highest priced stuff it was all very reasonable. I spoke to several of the sales team and they were all lovely and friendly. When they say they will look into things and call you back they do in no time at all. The delivery was also quick.

Over all I am really happy with this DTS and I would recommend this electrical wholesaler to anyone looking to buy. I have been using them regularly now for a few months and its been perfect every time.

11 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Try elsewhere

Took money for items and £8.20 for next day delivery. I’m now expecting the parcel in a couple of days thats a whole week of waiting. If you need something quick (next day) don’t bother.

9 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I would try elsewhere

Placed an order on line. Money taken from card. Nothing further heard, no delivery. Checked web site that advised to e mail any query. Sent e mail one week on, no response, resent again still nothing. Sent final email just before Christmas still no reply.
Ended up phoning in the new year to be told item had been dispatched and the tracking showed Royal Mail had not tried to deliver. I have no way of knowing if the was true or bovine excrement.
Got a full refund however.
They should really answer e mails if that is the preferred method of contact. It can be done another supplier I had to raise a query with replied in 30 minutes!

3 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

Great customer service .
Really happy with my experience with this company . Had to return incorrect thermostat and communication was quick and positive ..they initiated contact with me to let me know that return had been received and refund effected promptly .
Thanks for good service .

22 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing service.

Well laid out and informative website.
Service and delivery is second to none.
Order placed on a Friday with part of the order being delivered on the Saturday and the remaining items the following Monday.
I have been in the electrical trade for over fifty years and have dealt with most of the electrical wholesalers and unless you are willing to pay extra for overnight delivery have never had such prompt service.
I would not hesitate in recommending this company.

1 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Same as many reviews on here

Same as many reviews on here. Took money but couldn't fulfil order in a reasonable time despite showing as in stock when placing order. This is a company worth avoiding. As a trade customer, their poor service has cost me money. BETTER TO GO ELSEWHERE.

11 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great Products

I ordered switches and sockets for our refurb, and the products were exactly as described and great quality. I made a mistake and ordered the wrong switches, they were happy to swap for the correct ones. Overall great service.

1 de novembro de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Great customer experience

Really easy to navigate site and to order. The company had an issue with DPD not delivering next day but they did a great job in quickly sorting this out and getting me the equipment I ordered for when I needed it. Great customer service.

25 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great price and fast, free delivery

Very happy with the price for the Ohme ePod EV charger I ordered from DTS, and it came 2 days after ordering (it would have been next day but I ordered after their next-day order cut-off time). Would happily use DTS again!

19 de setembro de 2023
Opinião espontânea

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