I have purchased several items from Dissh and couldn’t be more pleased with the quality and style options. When I had a sizing issue their customer service was prompt and extremely responsive. All in... Ver mais
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Leia as opiniões dos outros
Horrible quality. Pants are 100% polyester! For the hefty price tag that is actually insane. Within 3 months on cold gentle wash cycles the pant seam fell apart on one leg. After contacting them they... Ver mais
A empresa respondeu
I've always loved the quality and simplicity of DISSH clothing. Recent customer service experience was very pleasant when they quickly resolved my issue. They made sure someone was on the case continu... Ver mais
I love the quality of all my DISSH clothes. It took me awhile to figure out my correct size (size chart is the garment measure, not your body), now I order with ease knowing my items will be beautiful... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Create your unique look and to feel empowered! We aim to inspire girls across the globe to wear what they love, everyday! Discover the style that is Dissh. Shop our entire collection online, or visit our team of fashion-obsessed ladies in store.
Informações de contacto
Anthony Street 31, 4101, West End, Austrália
- dissh.com.au
3,9
Bom
367 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 42% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Disshing Dissh out
I must say nothing worst that being ignored and look down by your employees. Many times I’d go to your shop to browse of something to purchase and not once did any of your employees accommodated me and my daughter.Yet, they’d give the best possible customer service to someone like them. I know I’m Asian but I do have the money to buy. Please get a pointers from Kookai, Peter Alexander and Country Road staff. Accommodating and friendly.
11 de outubro de 2024
Opinião espontânea
Resposta da Dissh
Hi, thank you for sharing your feedback. We are very sorry that this has been your experience in store. Should you feel comfortable, we kindly ask that you reach out to our customer service team via email or the live chat feature on our website with the location of the store you visited along with the date and time. This would enable our team to investigate further and identify any training opportunities. We hope to have the opportunity to welcome you back again soon. Kindest, DISSH
Exceptional Customer Service Support
I was really touched by the degree of care and attending the Dissh Customer Service team provided during a recent shopping experience. They really took the time to understand the matter and preemptively offered multiple solutions to remedy the situation. I was absolutely impressed to receive such personal care in this day and age and from such a large organisation too. I use to come to Dissh for the products alone but now, I stay because of the people.
4 de outubro de 2024
Opinião espontânea
Resposta da Dissh
Hi Maddy, we are so thrilled to hear of your recent experience with our Customer Service team and really appreciate you taking the time to provide this feedback. We look forward to welcoming you back soon! Kindest, DISSH
Nice top
Nice top, as described. Great customer service. Ordered Sunday afternoon and it was in my parcel locker Tuesday morning.
24 de setembro de 2024
Opinião espontânea
Resposta da Dissh
Hi Robyn, we are so happy to hear how much you love your new wardrobe essentials and how quickly they arrived. Thank you for taking the time to share your feedback, we look forward to welcoming you back again soon. Kindest, DISSH
Quality was amazing!
10 de setembro de 2024
Opinião espontânea
Resposta da Dissh
Hi, we are so happy to hear that you love your DISSH pieces as much as we do! Thank you for your feedback, we look forward to welcoming you back again soon. Kindest, DISSH
Very helpful and a quick response in…
Very helpful and a quick response in the query I had over an outfit I saw on social media.
:)
23 de setembro de 2024
Opinião espontânea
Resposta da Dissh
Hi, Thank you for taking the time to leave this feedback. We are happy to hear our Customer Service team were able to assist you promptly. Please don't hesitate to reach out to our team, should you need assistance in the future. Kindest, DISSH.
6 star customer service with Dissh!
Tiana and Millie were both extremely prompt and resourceful in relation to my theory: their response times were both under 12 hours and they both exceeded my expectations in terms of the outcome of my inquiry - I’m a very happy customer and will be shopping with DISSH again in the future!
3 de setembro de 2024
Opinião espontânea
Resposta da Dissh
Hi Louise, thank you for reaching out! We are so thrilled to hear of your recent experience with our Customer Service team and really appreciate you taking the time to provide this feedback. We look forward to speaking with you again soon. Kindest, DISSH
Awful quality of cloth - linen and cotton
First purchase, 2 dresses, cloth linen / cotton. Linen / cotton cloth is cheap and nasty. Scratchy feeling and rough. Not the beautiful soft flowing natural feeling of linen / cotton. Compared to seed heritage linen cloth Diish cloth is a 1 out of 10 and Seed Heritage a 8 out of 10. Garments have label made in China. Does not say where cloth is from. I expected a high quality at the price. Nothin like italian linen, or even basic soft linen from india. The white is not crystal white like Seed Heritage, either. The delivery was fast. Quality terrible. Will not buy again from Dissh. Returns you must pay courier. Website is misleading as does not communicate quality of cloth or where cloth is sourced from.
2 de setembro de 2024
Opinião espontânea
Resposta da Dissh
Hi, thank you for reaching out. We are so sorry to hear of your recent experience. We pride ourselves on providing quality pieces that are both on trend and sustainable and we apologise that your recent item did not meet these expectations.
So we can investigate further, can you kindly reach out to our customer service team at customerservice@dissh.com.au with your order number, or the name of the products and date purchased?
We look forward to speaking with you further. Kindest, DISSH
Dissh are always fast to respond and…
Dissh are always fast to respond and very helpful
19 de agosto de 2024
Opinião espontânea
Resposta da Dissh
Hi Sarah, Thank you for taking the time to leave this feedback. We are happy to hear our Customer Service team were able to assist you promptly. Please don't hesitate to reach out to our team, should you need assistance in the future. Kindest, DISSH.
I have been shopping from Dissh for a…
I have been shopping from Dissh for a long time
The quality of garments are great
They designs are exquisite
I always had a outstanding customer service
they always very helpful
I have been served by Courtney and she has always helped me with any enquire I had and
solved it
Thank you
25 de julho de 2024
Opinião espontânea
Resposta da Dissh
Hi Maria, thank you for taking the time to provide this wonderful feedback! We are thrilled to hear you love your new DISSH pieces. Please don't hesitate in reaching out to our Customer Service team, should you need assistance in the future. Kindest, DISSH x
Returns policy is shocking
Returns policy is shocking - Not sure how such a big brand doesn’t offer free returns for full priced items in-store in this day and age, it should be criminal. You have to purchase a product online cause their store never has enough stock, then return it online at your expense or get a credit note if you drop it off in-store
8 de julho de 2024
Opinião espontânea
Resposta da Dissh
Hi CJ, thank you for reaching out! We are sorry to hear of your recent experience and can confirm that our returns policy is available on our website and in store, prior to purchase. Should you ever have any questions regarding whether a garment can be returned or not prior to purchase, please reach out to our Customer Service team who will be more than happy to assist. Kindest, DISSH
Great customer service!
The customer team at Dissh were so helpful with my question, especially Tiana who was super responsive to my email about an order that was caught up in payment. Within less than 24 hours of my query they sent out my order. Great customer service!
2 de julho de 2024
Opinião espontânea
Resposta da Dissh
Hi Lauren! We are happy to hear our Customer Service team were able to resolve your enquiry with priority. If you need any assistance in the future, please don't hesitate to reach out. Kindest, DISSH
Extremely Helpful :)
Extremely helpful Customer Service team. They were always so quick to respond and very understanding and flexible :)
3 de julho de 2024
Opinião espontânea
Resposta da Dissh
Hi there! We are happy to hear our Customer Service team were able to resolve your enquiry with priority. We are always here to help! Kindest, DISSH
Exceptional Customer Service Despite a System Glitch
I recently made a purchase from Dissh, a store I shop at frequently. Unfortunately, my order encountered a system error and did not get fully processed. I realised something was wrong when I hadn't heard anything beyond the standard "we received your order" email.
Upon contacting their customer service, they immediately investigated and identified the issue. They offered me a full refund or an option for an alternative item. While I did miss out on my original order due to supply issues, the customer service experience was excellent. They handled the situation promptly and professionally, ensuring I wasn't left empty-handed.
Many of my wardrobe staples are from Dissh, so I wasn't completely disappointed. I'm glad I could find something close to what I originally ordered. Thank you, Dissh, for the great customer service and for helping resolve the issue so efficiently
3 de julho de 2024
Opinião espontânea
Resposta da Dissh
Hi Rhi! Thank you for taking the time to provide this feedback. We are happy to hear our Customer Service team were able to resolve your enquiry efficiently and with priority. We also appreciate your kind understanding of this unexpected technical error. We hope you love your new wardrobe staples. Kindest, DISSH
Spot on advice
The support (reply to my email) was prompt, helpful and answered my questions. I was then able to purchae 3 items.
Thank you Emily
28 de junho de 2024
Opinião espontânea
Resposta da Dissh
Hi Jessie! We are happy to hear our Customer Service team were able to resolve your enquiry with priority. If you need any assistance in the future, please don't hesitate to reach out. Kindest, DISSH
Excellent customer service and speedy reply.
The customer service at Dissh is wonderful. Reply to my question was very speedy and my problem was resolved quickly and to my utmost satisfaction. Staff are very friendly and helpful.
26 de junho de 2024
Opinião espontânea
Resposta da Dissh
Hi Natalie! We are happy to hear our Customer Service team were able to resolve your enquiry with priority. We hope you love your new DISSH styles. Kindest, DISSH
Quick and helpful replies from the…
Quick and helpful replies from the customer service team.
27 de junho de 2024
Opinião espontânea
Resposta da Dissh
Hi Rachel! Thank you for taking the time to leave this feedback. Our Customer Service team are always here to help. Should you need assistance in the future, please don't hesitate to reach out. Kindest, DISSH.
Love DISSH 🤍
I love pretty much all DISSH designs!
Also, the quick & effective customer support is very appreciated.
25 de junho de 2024
Opinião espontânea
Resposta da Dissh
Hi Margaryta! Thank you for taking the time to leave this feedback. Our Customer Service team are always here to help. Should you need assistance in the future, please don't hesitate to reach out. Kindest, DISSH.
Kind understanding customer service
Kindly mitigated a mishap where I ordered two of the same vest and did not charge me for the return fee of the second vest.
25 de junho de 2024
Opinião espontânea
Resposta da Dissh
Hi Sydney! We are happy to hear our Customer Service team were able to resolve your enquiry with priority. We hope you love your new DISSH styles. Kindest, DISSH
Garments are of great quality and their…
Garments are of great quality and their customer service super efficient and fast. My interactions with Dissh have always been a breeze!
20 de junho de 2024
Opinião espontânea
Resposta da Dissh
Hi there! Thank you for taking the time to leave this wonderful feedback. Kindest, DISSH
The top is beautiful unfortunately i…
The top is beautiful unfortunately i bought it too small..so i had to return it.
30 de maio de 2024
Opinião espontânea
Resposta da Dissh
Hi there! Thank you for taking the time to leave this feedback. Should you need sizing assistance in the future, please reach out to our Customer Service team prior to purchase and we can assist you with selecting the perfect fit. We hope to see you again soon. Kindest, DISSH.
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