Diva Catwalk Opiniões 

405
TrustScore: 4.5 em 5

4,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

What a wonderful shop! I purchased a dress from this company unfortunately it was a little too big for me but fitted my sister perfectly.She kept it! I reordered 2 of the same style but in a smaller s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fit, material over all looks beautiful. Fantastic value for money. Will order a few more.

Classificada 4 em 5 estrelas

The dress was beautiful however the packaging it arrived in was extremely disappointing It was a gray plastic bag.Spending this amount Diva need to look at how the dress is presented. I’ve bough... Ver mais

Classificada 5 em 5 estrelas

Diva Catwalk is my "go to" for amazing dresses. They fit my body perfectly, offering full coverage while still being sexy. The quality is excellent and they ship quickly to the U.S. I've contacted cus... Ver mais

Informações sobre a empresa

  1. Loja de moda feminina

Informação fornecida por diversas fontes externas

Discover the latest women's dresses from Diva Catwalk. From statement occasion dresses to elegant work dresses and day-to-night outfits.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

405 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(405)

5 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

SIZING SIZING SIZING

SIZING SIZING SIZING, ridiculous sizing, I am a size 12, I ordered 5 dresses in a medium I normally order other brands in a small, the medium all too small?? I had to pay £20 to return them, I ordered same dresses in a large and they were perfect. I went onto order 3 more dresses in a large, guess what all too small???! I now have to return again at my cost now £30 out of pocket. You are an English company the dresses are made in England so why are you sizings so wrong??? It would not bother me at all if the return as with all other company’s is free. I will reconsider or getting other dresses unless you do free returns. Crazy

11 de agosto de 2023
Opinião espontânea
logótipo da Diva Catwalk

Resposta da Diva Catwalk

Dear Colleen we are so sorry you have had sizing issues with our dresses. We have looked into the orders placed and see you ordered 5 dresses on the first order and returned all of them and then placed another order for 4 dresses and and kept all of them. You then made an order for 3 dresses. You have informed us via Trust Pilot you are going to return this last order.
Please appreciate sizing can be an issue with any online fashion business. We do provide comprehensive size charts and pride ourselves on our customer relationships. Our Sales Team are always on hand to help with any queries you may have.

I would to add we are so please Colleen to have received four further orders from you since you wrote this review.

Classificada 5 em 5 estrelas

Delivered on time.

I paid for 24 hour delivery and received it within the time.
Previously ordered a medium I am usually 12, needed a large si make sure you check your measurements before ordering.

9 de agosto de 2023
Classificada 3 em 5 estrelas

Beautifully modelled but not true to size

Dresses are beautifully modelled with inconsistent and uncompetitive pricing. To improve, all fabric should be be adequately described including stretch content as one dress in one size may not be the same size in a different fabric.
Sizing should be reviewed to conventional sizing numbers I.e.12, 14, 16, 18

31 de julho de 2023
Classificada 5 em 5 estrelas

Stunning dress

Great service from initial enquiry about products to quick efficient delivery.
Absolutely stunning dress, quality is outstanding, so happy with my purchase.

4 de julho de 2023
Classificada 5 em 5 estrelas

Have to give 11/10!

Have to give 11/10!! Excellent service ordered the weekend , paid the customs Tuesday and received on the Wednesday to Ireland, dress is beautiful and fits like a glove! Great company to order from! 👍🏻😃

18 de junho de 2023
Classificada 4 em 5 estrelas

The dress was beautiful however very poor packaging for such an expensive item the…

The dress was beautiful however the packaging it arrived in was extremely disappointing
It was a gray plastic bag.Spending this amount Diva need to look at how the dress is presented.
I’ve bought cheaper items from other manufacturers that have arrived in a sturdy box, with tissue paper.
It cheapens the Diva brand.
Come on Diva marketing department let’s see an improvement
Thanks

1 de junho de 2023
Classificada 4 em 5 estrelas

Gorgeous coloured dress

Shipped very quickly. Not sure how the customs was calculated cos i was charged way more than should have been.

Dress gorgeous but sadly too small. Lovely quality.

6 de junho de 2023
Classificada 1 em 5 estrelas

I am still waiting for a refund

I am still waiting for a refund. I have had no email from you regarding my refund. You received the dress back 7 days ago

10 de maio de 2023
logótipo da Diva Catwalk

Resposta da Diva Catwalk

We checked back on your order and we are disappointed you are unhappy with the time it took to get your refund.
We received your dress back on Thursday 18th May and you contacted our sales team on Wednesday 24th May to complain you had not received your refund, only 4 working days since we received your dress back. Your refund was processed back through your credit card on Thursday 25th May. Credit card companies can take up to 5 days to show your refund on your account.
In our terms and conditions we clearly state refunds can take up to 10 working days to be refunded. So you can see we are well within our stated refund commitment. We hope this clarifies the matter for you.
We take pride in our customer service and unlike many companies we are always pleased to interact with our customers at a personal level to offer advice and personal information.

Classificada 2 em 5 estrelas

Having already bought 4 dresses in the…

Having already bought 4 dresses in the past, I recently ordered two more, one of which was the same design but a different colour to one I previously ordered. This one was much smaller and the other dress was of a disappointing quality material. To top it all, I had to pay just under £9.00 to return. Never again.

15 de maio de 2023
logótipo da Diva Catwalk

Resposta da Diva Catwalk

We are glad to hear you were happy with the four dresses you ordered previously. I am really sorry Kim that you are disappointed with your recent order. I cannot find any email from you, letting us know there was a sizing issue, we would have been able to resolve this for you had we known and sent you a replacement with no postage charges. It is a shame we were not given the opportunity to help.

Best Regards,

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