Diva Catwalk Opiniões 

405
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

What a wonderful shop! I purchased a dress from this company unfortunately it was a little too big for me but fitted my sister perfectly.She kept it! I reordered 2 of the same style but in a smaller s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fit, material over all looks beautiful. Fantastic value for money. Will order a few more.

Classificada 4 em 5 estrelas

The dress was beautiful however the packaging it arrived in was extremely disappointing It was a gray plastic bag.Spending this amount Diva need to look at how the dress is presented. I’ve bough... Ver mais

Classificada 5 em 5 estrelas

Diva Catwalk is my "go to" for amazing dresses. They fit my body perfectly, offering full coverage while still being sexy. The quality is excellent and they ship quickly to the U.S. I've contacted cus... Ver mais

Informações sobre a empresa

  1. Loja de moda feminina

Informação fornecida por diversas fontes externas

Discover the latest women's dresses from Diva Catwalk. From statement occasion dresses to elegant work dresses and day-to-night outfits.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

405 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(405)

5 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Colour beautiful but unfortunately was not a good fit on me …

Delivered quickly, the colour is beautiful, but unfortunately the dress was not a good fit on me, so unfortunately had to be returned thank you Helen

17 de abril de 2023
logótipo da Diva Catwalk

Resposta da Diva Catwalk

We are sorry Helen you were disappointed with the Mariposa dress, it is one of our most popular styles. We have searched our emails for your name, order number and email address and can not find any emails from you? If you would like to call us we would love the opportunity to discuss with you.

Classificada 5 em 5 estrelas

Very impressed with the quality of the…

Very impressed with the quality of the dress I ordered - the material is lovely and the cut of the dress is excellent and extremely flattering.

I will be ordering another in a couple of days.

11 de abril de 2023
logótipo da Diva Catwalk

Resposta da Diva Catwalk

Thank you Fiona, we are glad you love them.

Classificada 1 em 5 estrelas

I never got the order

I never got the order, customs charges an extra 40 euro.

16 de abril de 2023
logótipo da Diva Catwalk

Resposta da Diva Catwalk

I'm sorry but we understand you refused to accept the order. As stated on our website we don't charge UK VAT for orders sent abroad and this may well have been a substantial amount of the payment demanded by the shipper for the VAT in your country. We try to make this as plain as possible on our website when you come to make your order.

Classificada 1 em 5 estrelas

I had to pay 86 pound additional shipping costs

I had to pay 86 pound for DPD while I already paid 36 pound shipping costs. The fact that I had to pay the additional 86 pound for shipping to the Netherlands was not mentioned on your site when ordering. I sent a question but did not receive an answer.

5 de abril de 2023
logótipo da Diva Catwalk

Resposta da Diva Catwalk

We are really sorry you had to pay these additional charges but unfortunately since the UK left the EU these matters have become out of our control. We do empathise this on our website. However the amount you paid does seem expensive and we suspect the charge included Dutch VAT. On your order you may have noticed the price on our website was reduced when you came to pay as we deducted UK VAT at 20%, hopefully this explanation helps in accounting for the extra cost which included Dutch VAT.

Classificada 5 em 5 estrelas

Great selection of dresses at great…

Great selection of dresses at great prices allowing me to revamp my wardrobe and whole image for work! Great service on my one return

6 de março de 2023
logótipo da Diva Catwalk

Resposta da Diva Catwalk

Thank you for your 5 star review, great to hear we have helped revamp your wardrobe and image for work.

Classificada 5 em 5 estrelas

I have been shopping with diva for…

I have been shopping with diva for probably 15 years . Never had any problems . Amazing dresses - always suit my figure . I know others have mentioned the packaging and would agree that it’s not great for the product itself to come in . I remember the days receiving the dresses in a lovely box with diva written on it . It doesn’t change the fact that the dresses are still amazing but I do think the packaging should be branded at least .

16 de março de 2023
logótipo da Diva Catwalk

Resposta da Diva Catwalk

Thank you for kind review and yes you are right, our packaging has been simplified to save resources. Everything designed and made in England to reduce the carbon footprint!

Classificada 2 em 5 estrelas

clothes were perfect, except hidden cost for delivery to ireland

clothes were perfect, there was no mention of me having to pay xtra postage until i got an email from the courier to say i ha to pay 102 euro to have my clothes delivered, making the items i bought expensive, the reason i purchased them was there was a 25 per cent off . Because of the hidden cost , i cannot see myself purchasing off Diva website again

10 de março de 2023
logótipo da Diva Catwalk

Resposta da Diva Catwalk

We are very sorry you were unhappy with your purchase. In our defence, we do make it very clear, on our website, we are not responsible for charges once the order leaves UK shores. We certainly don't have any hidden costs! However we did deduct the UK VAT as we were shipping outside the UK. Also you enjoyed a further 25% sale discount.

Classificada 5 em 5 estrelas

Quality made

Quality made, well fitted and good sizing - not yet changed sizing to accommodate larger body shapes proliferating everywhere - so I know what I'm buying: order executed promptly and great prices.

14 de março de 2023
Classificada 1 em 5 estrelas

19.99 euro for customs was an eye…

19.99 euro for customs was an eye opener , I know ur website warned re customs but b an idea to give a guide price . Dress was not as imagined , the navy was more a mixed thread and v old fashioned in my opinion . I had to pay 10th to to return , I won’t b returning myself .

2 de fevereiro de 2023
logótipo da Diva Catwalk

Resposta da Diva Catwalk

We suspect you may be confusing the VAT for customs duty. Unfortunately we cannot comment on your transaction as you haven't given any details. When we sell an item to a customer in the EU we remove the UK VAT but it has to be replaced by the customer paying VAT in their country. We do try to make this as clear as possible for our customers in Europe. Unfortunately we have no control over EU customs If you care to get in touch with our sales team they would be happy to discuss and explain your transaction.

Classificada 4 em 5 estrelas

Fast delivery

I ordered the items on 31st January and they were delivered today via Royal Mail the 2nd February. Very good response as they are for a Valentines Day gift and we are going away for a week in part to celebrate our love for each other.

2 de fevereiro de 2023
Classificada 3 em 5 estrelas

Nice dress but unlined & overpriced

The dress I ordered is nice but quite over priced for an fairly basic unlined dress. The website did say that the bodice was fully lined but in actual fact the dress is completely unlined. I would expect to pay £70-£80 for a dress like this. I will probably have to wear some kind of shapewear underneath as underwear is quite visible.

21 de janeiro de 2023
Opinião espontânea
logótipo da Diva Catwalk

Resposta da Diva Catwalk

Dear Ms Moriarty, Thank you for your comments. We are unaware of any incorrect descriptions for our dresses. Unfortunately we cannot trace you on our system as having made a purchase. If you could get in touch with our customer service dept they will be more than happy to help you. Many of our dresses are self lined in the bodice area which can sometime give the appearance of being unlined. We rarely line the skirt on our dresses as we feel this adds bulk and less fluidity to the style plus an element of clinging static. We firmly believe we represent excellent value for money especially as all our designs are designed and manufactured in England. Other than that we are pleased to hear you you have a nice dress!

Classificada 5 em 5 estrelas

Beautifull dresses

Beautifull dresses, perfect fit! Sizes differ depending on the cut of the dress, that's perfectly described on the website. Communication is clear and quick. Very happy with my purchase (3 dresses to shine ;-)

8 de janeiro de 2023

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