Divine Bites Opiniões 100

TrustScore: 3 em 5

2,8

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Taste wasn’t good. I ordered Ghevar, which is primarily a regional sweet, so i had low expectations but the google pictures of the shop showed a good one. The one i got was very disappointing, i have... Ver mais

Classificada 1 em 5 estrelas

It's a long story with this website. I will cut it short to poor website management with wrong delivery dates. They delivered the sweets 10 days post payment. To top it, they deliver to a shut drop of... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Mooie toevoeging aan hoe wij de Indiase keuken kennen in Nederland. In plaats van zware curry's ligt de nadruk hier op indian streetfood en originele zoetigheden. Leuk interieur ook! Lieve en gastvrij... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Voor het eerst in 45 jaar heb ik echt de Indiase keuken geproefd..hier in Nederland..vergeleken met andere indiase restaurant..is "DIVINE BITES" in Schiedam tot nu de allerbeste indias restaurant..hee... Ver mais

A empresa respondeu

Informações sobre a empresa

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  2. Loja de especiarias

Escrito pela empresa

Authentic Indian Sweets and Snacks in Europe


Informações de contacto

2,8

Aceitável

TrustScore: 3 em 5

100 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

The best rasmalai over here in Holland

The best rasmalai over here in Holland. It reminds me of the ones I've had in India. Very good quality. I also recommend the rabri and milk cake. Very authentic food! Next time I will come back for the masala Chai :). Thank you so much.

29 de março de 2023
Opinião espontânea
logótipo da Divine Bites

Resposta da Divine Bites

Thanks for your kind words. Glad that you liked it so much. Look forward to see you again soon

Classificada 4 em 5 estrelas

Daal kachori was to die for

9 de março de 2023
logótipo da Divine Bites

Resposta da Divine Bites

Dear Tanya. Thanks for your kind words. It really means a lot to us. However, we see that despite such nice words (and liking the products) you have rated us with 4 stars. Is there anything we can do to bring the missing 5th star here :)

Classificada 5 em 5 estrelas

Délicieux et livre en Belgique!

Il n'existe pas beaucoup de shops indiens qui livrent des desserts typiques et bons mais Divine B. est juste top! Il n'y a pas beaucoup de choix mais ce qu'ils ont de base est vraiment délicieux. Ce ne sera pas ma dernière commande, c'est sûr :)

13 de março de 2023
logótipo da Divine Bites

Resposta da Divine Bites

Thanks for your kind words Zeeha. Appreciate it.

Classificada 5 em 5 estrelas

Great quality of sweets and snacks

Great quality of sweets and snacks, very well packed too. Would certainly order again. Just that the delivery was delayed a bit and it would have been nice to be informed upfront. But their superior quality of food made up for the delay; worth the wait. :) Very happy to have discovered this hidden gem.

6 de janeiro de 2023
logótipo da Divine Bites

Resposta da Divine Bites

Thanks, for your kind words.. Glad that you liked it.. Our sincere apologies for the delayed shipment.

Classificada 5 em 5 estrelas

Erg lekker en speciaal

Erg lekker en speciaal, mooi verpakt

29 de dezembro de 2022
logótipo da Divine Bites

Resposta da Divine Bites

Thanks for your kind words. Glad you liked it. See you again soon.

Classificada 5 em 5 estrelas

Thank you for making our friend's…

Thank you for making our friend's Diwali special.. All the product was good but special call out matri that was amazing

23 de novembro de 2022
logótipo da Divine Bites

Resposta da Divine Bites

Thanks Reshma. We are glad we could add to the Diwali experience for your friend.

Classificada 5 em 5 estrelas

Highly impressed!

Great food, great quality, authentic Indian taste. Thank you for bringing it to us.

3 de novembro de 2022
logótipo da Divine Bites

Resposta da Divine Bites

Thanks Lalit. See you again soon. Appreciate the kind words.

Classificada 1 em 5 estrelas

Bad Experience

The Delivery of sweets never arrived on time and further discussion with owner were not pleasant. It was really badly handle situation

22 de outubro de 2022
logótipo da Divine Bites

Resposta da Divine Bites

Hiren. We tried everything we could. However, the way delivery partners work is beyond our control. It is a pity that you would blame us for this and rating the experience without even trying the products.. Good luck

Classificada 1 em 5 estrelas

It was very dissapointing to work with…

It was very dissapointing to work with Divine Bites. I requested a greeting card to come with my package and they forgot to send it. I paid extra for the card and all they had to say was that they are busy and they refunded the 2 euros i spent on the card. Sending the whole gift was a complete waste without the card as the receiver did not know who it was from.

21 de outubro de 2022
logótipo da Divine Bites

Resposta da Divine Bites

Thanks Sonja. If you think that despite the product quality and overall service being awesome, a missing card earns us 1 star review, then we have nothing else to say. Especially around Diwali when which is the craziest time of the year. Anyway.. Good luck.

Classificada 1 em 5 estrelas

It's a long story cut short . with this website

It's a long story with this website. I will cut it short to poor website management with wrong delivery dates. They delivered the sweets 10 days post payment. To top it, they deliver to a shut drop off on a weekend ,on the pretext that receiver wasn't contactable by post NL . Till date it is rotting somewhere. Happy sniffing to all involved in the logistics.

1 de outubro de 2022
logótipo da Divine Bites

Resposta da Divine Bites

Thanks for your feedback. It is unfortunate that you feel this way. When a customer places an order, we show the tentative delivery date at the time of checkout. The packages are always delivered within 1 day of that tentative date. In other words, the customer knows when and what to expect, and they place an order knowing it will take x number of days. This shouldn't be a reason to complain at a later date. The delivery happens via a third-party agency (Post NL in this case). These delivery partners have their processes and policies. For example, if the recipient is not home or doesn't open the door, they take it to the nearest pickup shop. The status is updated on their portal, a standard practice in The Netherlands. The same thing happened in this case and we expect that the customer will also understand how it works.

We try to go above and beyond for our clients, but we can only do it within reason. We have mentioned all these details on our website and have made it clear that we do not deliver the packages ourselves. Our delivery partners handle it, and they have operating procedures beyond our control. It is a pretty standard process in NL and the delivery partners do not call someone ahead to stay at home. They attempt a delivery and if the recipient is not available, it goes to a pickup point. Rotting parcels are not their problem. Recipient is also accountable to a certain degree, in this case, picking up the parcel, if for some reason it was not delivered at home.

Classificada 5 em 5 estrelas

Best service and quality of sweets

I am highly impressed with the quality of sweets and service provided by Divine bites. At the last moment I had to postpone the delivery of my order and they did it with a smile. I will highly recommend them if you like to have authentic sweets in Netherlands.

29 de agosto de 2022
logótipo da Divine Bites

Resposta da Divine Bites

Thanks, Gargi. Happy to help. See you again soon.

Classificada 5 em 5 estrelas

Wonderfull

Wonderfull, like a fairy tale

28 de agosto de 2022
logótipo da Divine Bites

Resposta da Divine Bites

Thanks for your kind words. Hope it went well with the birthday celebration. Looking forward to see you again.

Classificada 5 em 5 estrelas

Please mention on website that price is…

All items are very fresh and delicious. It would be nice if you mentioned the VAT percentage (9%)where on the website.

18 de agosto de 2022
logótipo da Divine Bites

Resposta da Divine Bites

Dear Bhavesh. Thanks for your feedback. We are glad that you liked the sweets. Our website shows that prices are Ex. but we will try to see if we can somehow make it more apparent. Thanks and see you again soon.

Classificada 5 em 5 estrelas

De moeite waard!

Mooie toevoeging aan hoe wij de Indiase keuken kennen in Nederland. In plaats van zware curry's ligt de nadruk hier op indian streetfood en originele zoetigheden. Leuk interieur ook! Lieve en gastvrije mensen. Kortom, niet overslaan bij een rondje door schiedam!

13 de agosto de 2022
Opinião espontânea
logótipo da Divine Bites

Resposta da Divine Bites

Thanks Raji. Appreciate the kind words. See you again soon.

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