Emma at DJ Alexander could not have been more helpful! We attended a viewing for a flat which we loved, and which Emma was the viewing agent for. When we were slightly unsure of the application proces... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Emma at DJ Alexander could not have been more helpful! We attended a viewing for a flat which we loved, and which Emma was the viewing agent for. When we were slightly unsure of the application proces... Ver mais
A empresa respondeu
Shannon Patrick the End of Tenancy Property Manager who dealt with my property went above and beyond to make sure that everything ran smoothly. She sorted all issues quickly and efficiently and was ve... Ver mais
A empresa respondeu
Coming from England, we didn't know the process of buying in Scotland, but Caitlyn Meaney really took time to explain everything and guide us along the journey. It wasn't an easy one, as we had a few... Ver mais
A empresa respondeu
Marie was the most helpful agent I could ever ask for. She guided me through the entire process and was so kind. Loved talking to her <3 She is great and so approachable. She made my overall experienc... Ver mais
A empresa respondeu
We wrap four decades of experience across Edinburgh, Glasgow, and St. Andrews and we are here to help you find, sell or let your property.
1 Wemyss Placre, EH3 6DH, Edinburgh, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Throughout our time renting with DJ Alexander we have had an extremely positive experience from start to finish. If any issue was ever presented they were very attentive and proactive about the situation and kept us highly updated with regular and timely replies. When moving out of our rented property Associate End of Tenancy Property Manager Anna Scott did an incredible job with providing sustainable information to ensure we were able to secure our deposit back! Would highly recommend!

Resposta da DJ Alexander
In what can be a very stressful experience of moving home, this was not the case with DJ Alexander’s as the process was simple and easy. Our property manager Katie was extremely helpful throughout the process and was attentive to our needs and was helpful with any queries or issues we had.

Resposta da DJ Alexander
Connor Quinn was exceptionally helpful and made the process quick and simple. We didn’t feel stressed at all, and we heard back very quickly after applying. Good vibes all around!

Resposta da DJ Alexander
It was a a great experience.
Robin was so helpful from viewing to prompt getting the keys on the day we moved in.
I'm grateful.

Resposta da DJ Alexander
We are renting a property through DJ Alexander and have had an issue with some of the locks within the property. We reached out to DJ Alexander through the emergency request option as it was a bank holiday weekend and one of their employees, Mhairi Bain, responded and had a locksmith out to help us with our issue really efficiently. The issue was resolved without any hassle and she made it super easy for us both. Thanks Mhairi!

Resposta da DJ Alexander
Sana was super hepful and was quick to respond to all our questions about the property.

Resposta da DJ Alexander
Connor Quinn at DJ Alexander provided an excellent service throughout the letting process. He was professional, friendly, and always quick to respond to any questions I had. He kept me informed at every stage and made the whole experience smooth and stress-free.
I really appreciated his support and clear communication, and I’d happily recommend both Connor and DJ Alexander to anyone looking to rent a property. Thanks again for all your help!

Resposta da DJ Alexander
Kelsey Mclachlan was super helpful, was happy to answer any and all queries and made the process super smooth!
Thank you Kelsey <3

Resposta da DJ Alexander
Excellent and personal service! Our Glasgow flat had not been upgraded in years. The team at DJ Alexander, notably Stephanie in Glasgow, in charge of the flat, and Abigail in the Edinburgh office overseeing maintenance work and decoration, were top notch and keen to get the place in great condition. They succeeded wonderfully. Working in tandem they had the flat overhauled and looking better than when we first got it. Cannot thank Steph and Abigail enough. As for DJ itself, their online accounting and Internet integrated maintenance portal is a pleasure to work with. A proactive team and a professional company. Ticks all boxes. Very pleased.

Resposta da DJ Alexander
I had a lovely viewing experience with Ellen Clow who arrived promptly to show me around a property I was interested in, answered all questions I had and was kind and professional in her approach. While exploring the rent market can be difficult and overwhelming, Ellen was very helpful in ensuring a smooth viewing process.

Resposta da DJ Alexander
Connor Quinn conducted our flat inspection and was very efficient and professional, answering any questions we had. Overall great service.

Resposta da DJ Alexander

Resposta da DJ Alexander
In the process of moving to Scotland and looking for a long term rental to allow us to find our forever home - our challenge was having two dogs as most home owners would not entertain pets!! Having spoken to Jill @ the Inverurie office she accessed our situation and found us a home which is truly beautiful. So many thanks to Jill and the team for making this a very smooth process and no stress!!

Resposta da DJ Alexander
Jess Leggate (Aberdeen) has been brilliant through leaving process of my tenant and keeping my right and correct with all the next steps to re-advertise.

Resposta da DJ Alexander
When you move in the place will have plenty of issues and then when moving out DJ Alexander will attempt to steal your deposit or add extra charges by claiming these issues were done by you. DJ Alexander will also deliberately not reply to your leaving notice to secure extra pro rata payments. Do not rent from this letting agency.

Resposta da DJ Alexander
I wouldn’t even give it a star if I could. Absolutely appalling behaviour from this company. What they aren’t telling you about these houses or at least my experience is the people.. or person.. surrounding it. And the cardboard like house. Every step I took was a complaint waiting to be made by the downstairs neighbour, after 4 years of complaints and begging the Dj Alexander to change the floor they COMPLETELY ignored and denied doing so. We experienced constant abuse and repetitive harassment from our down stairs neighbour meaning we had to contact the police and nearly order a restraining order, due to the constant noise. Due to the lack of ANY effort to change the floors. After contacting them to leave the apartment and find somewhere new they illegally tried charging a price for a reference. Which in Scotland is completely illegal. And if you had any sense youd think twice about doing that next time, the house was as thin as paper. You can’t walk around without hearing everyone’s conversation. And getting 14 bangs and a good few rude words from the downstairs neighbour. the furniture provided are as cheap as can get and fall apart after a year of not months. Sorry to the next person who has to deal with these people. Embarrassing. 🤢

Resposta da DJ Alexander
Alisha was very thorough and listened to my issues raised during the propwrty inspection. Very professional.

Resposta da DJ Alexander
Eve Mack was our property manager and helped us throughout the entire process! Her assistance was very much appreciated :)

Resposta da DJ Alexander
Hayley Wylie-Allan from the property support team assisted me recently and she was beyond AMAZING A+++++++ I could not be happier with the service provided :)

Resposta da DJ Alexander
DJ Alexander has done a great job in liaising our communication and repair needs that occasionally come up with our landlord in a timely manner.
They've consecutively proven to be caring and reliable.
A noteworthy mention goes to Harrison Reeves for his continuous dedication, hardwork and check-ins to ensure quality of service.
Sincerely,

Resposta da DJ Alexander
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.