DLG Auto Services - Aldershot Opiniões 

404
•
TrustScore: 4.5 em 5

4,6

Holder Road, Unit 5, Blackwater Valley Industrial Park, GU12 4PQ Aldershot, England, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

DLG staff were very professional and courteous. The standard of their work can be highly recommended. The repair to our car was completed in good time and the finish was exceptional. The car had been... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From the first contact to the last, DLG's drivers, repairers and admins took the stress completely out of the repair part of a nuisance insurance claim. They delivered the courtesy car and our pristi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service from start to finish. They called me about half an hour after I reported the accident I’d been involved in to Direct Line, to arrange collection. Explained all that would happen and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had a query about a previous repair. Photos were sent yesterday afternoon, this morning Steve called, I managed to drop in & my car is sorted…. And it’s only just gone 9am!! Fabulous professional... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Oficina de reparação automóvel

Escrito pela empresa

DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.

5 year guarantee

5 year guarantee provided on all work

We provide a 5 year guarantee on all of our repairs.

Informações de contacto

  • Holder Road, Unit 5, Blackwater Valley Industrial Park, GU12 4PQ, Aldershot, England, Reino Unido

  • 0345 3015087

4,6

Excelente

TrustScore: 4.5 em 5

404 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(404)

348 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Good recovery and delivery

Good recovery and delivery. Good workmanship. Good liaison with hire car and insurers etc. Pleasant personnel to deal with.
Could have been 5 stars but after initially good communications there was 12 week delay in all my Land Rover parts arriving and communications failed - I had to keep chasing them every ten days for update.

26 de junho de 2024
Classificada 5 em 5 estrelas

Excellent service from start to finish

Excellent service from start to finish. Everyone I spoke to was polite, informative and quick to respond. I was contacted immediately from DLG after accident and they swiftly collected, repaired and returned my car in less than a week. I cannot fault the service I received plus car came back cleaned inside and out. Thanks!

25 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Review for service of DLG Auto Services

They are very helpful although a bit long for the repair period but mainly due to delay arrival of the special parts of the car. The staff in DLG Auto Service are good & very willing to help in all ways to make the client feel fully supported. On the whole, their service is very satisfactory.

26 de junho de 2024
Classificada 5 em 5 estrelas

Thanks to DLG Auto Services Aldershot

I would like to thank DLG Auto Services Aldershot for their superb service regarding the recent repair of my Audi Q3.
From first point of contact through collection, delivery the level of service, efficiency, friendliness and professionalism together with the quality of work was exemplary.
I was impressed with every aspect of the experience and would not hesitate to recommend DLG Auto Services Aldershot without exception.
A five star service, keep up the good work, my thanks to all.

19 de junho de 2024
logótipo da DLG Auto Services - Aldershot

Resposta da DLG Auto Services - Aldershot

Thank you for taking the time to share your positive experience with DLG Auto Services Aldershot. We are delighted to hear that you were impressed with every aspect of our service, from the initial contact to the final delivery of your repaired Audi Q3. Your kind words about our level of service, efficiency, friendliness, professionalism, and the quality of our work are greatly appreciated. We strive to provide exceptional service to all our customers, and it is gratifying to know that we have succeeded in meeting and exceeding your expectations. Your recommendation means a lot to us, and we will continue to work hard to maintain our high standards. Thank you for choosing DLG Auto Services Aldershot, and we look forward to serving you again in the future.

Classificada 5 em 5 estrelas

Excellent service

Did a great job, courteous, efficient and very professional & happy to give the highest recommendation of their services

5 de junho de 2024
Classificada 5 em 5 estrelas

highly recommend - a brilliant service

These guys got my car back to me in double quick time so we could still go on holiday (that Auxillis wouldn't provide me with the hire car to which i was entitled as part of my policy is another matter) - but the DLG garage and Steve in particular. Outstanding. Brilliant comms. Proactive. Caring. Thank you.

5 de junho de 2024
Classificada 5 em 5 estrelas

Happy

I was more than happy with the swift services both in collecting my car the repair and also the return of my car. The work was carried out to a high standard, what more could you ask.

5 de junho de 2024
Classificada 5 em 5 estrelas

DLG Motors repair

DLG Motors were great from start to finish. All staff were helpful and couteous. Car was repaired quickley.
It was a pleasure dealing with them. 10 out of 10.

14 de maio de 2024
Classificada 5 em 5 estrelas

dlg porvded excellent service

From first contact with DLG was very pleasent. they told me what was going to happen and we agreed dates, Car was repaired excellently and returned . All staff I had contact with were polite, helpful and courteous

24 de abril de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais