Excellent from start to finish. Tom, from the Heywood branch, is brilliant and unflappable, literally going out of his way due to road closures, whilst managing to keep to schedules. Super-friendl... Ver mais
A empresa respondeu
Pilsworth Road, Unit P5, Heywood Distribution Park,, OL10 2TT Heywood, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Excellent from start to finish. Tom, from the Heywood branch, is brilliant and unflappable, literally going out of his way due to road closures, whilst managing to keep to schedules. Super-friendl... Ver mais
A empresa respondeu
Excellent service from beginning to end. I was kept informed about my car all the time it was in the garage. The staff were pleasant and helpful. The repair was done to a high standard and was returne... Ver mais
A empresa respondeu
We got our car back today from DLG Auto Services. They did a fantastic job of repairing our car. Every member of the team was friendly and professional. The service was quick and efficient and complet... Ver mais
A empresa respondeu
My car was hit by another driver 10 days before Mot due. These guys collected my car and I explained about the time sensitive MOT. Tim said would put a rush on it and my estimated repair changed from... Ver mais
A empresa respondeu
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee provided on all work
Pilsworth Road, Unit P5, Heywood Distribution Park,, OL10 2TT, Heywood, England, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Overall service was excellent. Picked vehicle on time and delivered on time. Friendliness of all their staffs. The guys who dropped and picked vehicle were great. Got the repair done in quick time. They provided an online progress link which was great to track the position your vehicle is in.
I would recommend DLG to everyone reading this comment. Well done and thank you DLG Team.
The service we got from DLG was excellent. We were kept informed from the start to finish. Hassle free and excellent repair job.
ALG Heywood were very professional throughout the repair for my car, came and picked it up, througher check, the repairs were carried out. Communication spot on, vehicle brought back, all repairs done, body work looks great, very happy with the result, no hassle, car clean and tidy, get a 5 year guarantee too on the repairs, very happy, thankyou to you all. Little blue hyundia.
The company was prompt in making contact, followed up all calls diligently, and provided a very reassuring timeline to which they adhered. I felt that I was in the hands of professionals who understood their customer base extremely well. They were also a bunch of very nice people.
Fantastic communication from the company at all stages of the repair. Lovely, friendly staff on the phone and in person when they picked up and dropped off the car. Car looks amazing and they seem to have done a really good job. They made a stressful situation the best it could be. Would recommend 100%
They were efficient, Friendly and courteous. Kept to the times of pick up, repair and re delivery.
DLG provided an excellent service.From start to finish, excellent communication and an excellent job done !
Great service from start to finish. Considerate, friendly and helpful staff. Communicated everything with me. Kept me updated on progress and any delays. Scheduled car collection and delivery to meet my times. Repair work was excellent.
A minor car accident sent me to DLG.
It was effortless.
They came and took my car, and brought it back when fixed.
No drama, no excuses, just professional and effective service
I found the staff helpful, friendly and efficient. Kelsey advised me of the procedure and I received communications regarding collection of my vehicle and news about the repairs. The car was returned to me in pristine condition and I was delighted to have it back home! Thank you DLG!
From start to finish DLG Auto Services were very professional in their service. I had regular contact from them by phone call, text & email to carry out repair to my car on an accident.
My car was picked up & droped off as arranged.
The repair was carried out quickly & professionally.
Prompt response, helpful staff good quality of work and friendly staff on drop off and pick up of courtesy car.
DLG Auto Services rapidly collected the damaged car from my house on a trailer, the same day that a claim had been registered with the Direct Line insurers.
In addition, DLG Auto Services kept me regularly informed of progress both on line and by telephone.
Fantastic bodywork repair work in terms of colour matching and finish etc.
Excellent service. Polite helpful staff who did everything they could to support me.
Used as instructed by insurer but overall service was good. Marking 5 as my dealings were good, only thing to mention is the tracking portal is a little basic
Excellent standard of repairs. Effective communication.
great service, kept me informed always, pick my car up fantastic staff very helpful and friendly
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.