DLG Auto Services - Manchester Opiniões 

535
•
TrustScore: 4.5 em 5

4,6

Kansas Avenue 1, M50 2GL Salford, England, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

These guys go above and beyond... Got my car back looking brand new and before the original completion date! Valetted inside and out aswell! Nothing too much trouble, fantastic communication from da... Ver mais

Classificada 5 em 5 estrelas

Absolutely fantastic repair of my VW. In just 9 days they perfected my door, that had almost been ripped off, it was returned and collected in a friendly and professional manner. Very much recommend t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Highly recommended. Fantastic service from start to finish. Vehicle collected from home as agreed, kept informed of works required. Repairs completed to a high standard, and vehicle returned to home a... Ver mais

Classificada 5 em 5 estrelas

My car suffered some damage after a minor accident, it was collected by DLG Auto Services and then delivered after just two days in the workshop looking brand new and clean inside as well as out. Fan... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Oficina de reparação automóvel

Escrito pela empresa

DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.

5 year guarantee

5 year guarantee provided on all work

We provide a 5 year guarantee on all of our repairs.

Informações de contacto

  • Kansas Avenue 1, M50 2GL, Salford, England, Reino Unido

  • 0345 3031678

4,6

Excelente

TrustScore: 4.5 em 5

535 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,6

Todas as opiniões

(535)

348 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Paint doesn’t match

Paint doesn’t match
Poor customer service, don’t listen to customers questions / concerns and abruptly respond fed when questioned

15 de abril de 2025
logótipo da DLG Auto Services - Manchester

Resposta da DLG Auto Services - Manchester

We understand your frustration with the paint color mismatch and the customer service experience. We value your feedback and will use it to improve our processes.

Classificada 5 em 5 estrelas

DLG car repair service

My car was picked up on time and delivered done on time by the same person who was polite knowledgeable and assuring the repair was bang on with no stress at all would I use them again you bet I would and will recommend them on a 5 star service

22 de abril de 2025
Classificada 5 em 5 estrelas

Excellent service very clear from the…

Excellent service very clear from the start of the process to the end technician rang telling me what’s happening to my car approx when it will be finished and delivered back to my house absolutely outstanding service 1st class highly recommend this company

22 de abril de 2025
Classificada 5 em 5 estrelas

Outstanding service

Staff were informative and kept me abreast of what was planned and how it was progressing. Repaired car returned to me sooner than expected and what an excellent job. There is nothing to criticise and everything and everybody to.praise

8 de abril de 2025
Classificada 5 em 5 estrelas

Great service

Great service, car collect and dropped off at a convenient time that suited my work schedule.
Work completed was exceptional.

13 de março de 2025
Classificada 5 em 5 estrelas

The service was amazing

The service was amazing, I was kept up to date on time scale of completion, car came back and looked amazing wouldn't have known it had been in an accident.

The car was cleaned and returned earlier than expected which was great

8 de abril de 2025
Classificada 5 em 5 estrelas

Very efficient company

Very efficient company. They kept me regularly informed of the progress of the repairs. Car was collected and delivered back to my address.

9 de março de 2025
Classificada 5 em 5 estrelas

Everything you want

Repair done quickly. Kept up to date with what was going on. Courtesy car delivered and collected on time and it was equivalent to the one being repaired.
Very nice people

18 de março de 2025
Classificada 5 em 5 estrelas

Good experience

You said what you were going and delivered that.

You kept in contact with me.

Also you proved to be flexible when things got complicated around getting a replacement car to me - something totally out of your control.

18 de março de 2025
Classificada 5 em 5 estrelas

Excellent service from start to finish

Excellent service from start to finish. DLG called me first thing in the morning after reporting the accident, so they could arrange a date to pick up my vehicle. Offered me a courtesy car which I didn't require. They were on time and kept me updated throughout. Repair was excellent (scratch on inside of door I can live with) and you wouldn't know it had happened. Repair took about a week. All staff were very nice and professional. I would definitely recommend DLG autos.

19 de fevereiro de 2025
Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service, perfect car repair and car was returned with a vac and clean so looked like new shining in the car park. Cannot rate this company high enough and highly recommend them for high quality repairs.

4 de fevereiro de 2025
Classificada 5 em 5 estrelas

Efficient, professional, highly recommend

Everything about DLG was so efficient. They kept me up to date every step of the way regarding the repair to my car and actually finished it a week earlier than expected.
Paul from DLG went above and beyond in organising a courtesy car for me when my insurance company let me down.
I highly recommend DLG, I would definitely use them again.

25 de fevereiro de 2025

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