These guys go above and beyond... Got my car back looking brand new and before the original completion date! Valetted inside and out aswell! Nothing too much trouble, fantastic communication from da... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Absolutely fantastic repair of my VW. In just 9 days they perfected my door, that had almost been ripped off, it was returned and collected in a friendly and professional manner. Very much recommend t... Ver mais
A empresa respondeu
Highly recommended. Fantastic service from start to finish. Vehicle collected from home as agreed, kept informed of works required. Repairs completed to a high standard, and vehicle returned to home a... Ver mais
My car suffered some damage after a minor accident, it was collected by DLG Auto Services and then delivered after just two days in the workshop looking brand new and clean inside as well as out. Fan... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
Informações de contacto
Kansas Avenue 1, M50 2GL, Salford, England, Reino Unido
- 0345 3031678
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My car was returned with paint damages…
My car was returned with paint damages untraced during final inspection. Then after I was explained that , this wasn't done by the time the car was in possession of DLG auto. There was a bitter argument with your representative until I told him I have pictures to proof how the car was handed to DLG auto. I refuse to accept the car back and after thorough check of the photos in their data they agreed to repair the damages. The repair was in good standard, but the experience with their representatives was awful. I also lost an extra day off work waiting for the second delivery of my car.

Resposta da DLG Auto Services - Manchester
Good repair fast and efficient
Would definitely recommend
Excellent service good communication and advice everything went smoothly, hire car dropped off and our car taken in work done was spot on .
Highly recommended
Highly recommended. Fantastic service from start to finish. Vehicle collected from home as agreed, kept informed of works required. Repairs completed to a high standard, and vehicle returned to home address fully valeted inside and out. Staff very friendly and approachable.
We had rear door repaired perfectly but…
We had rear door repaired perfectly but we also had smaller damage at front of car which was not done that we now believe was incurred in the accident

Resposta da DLG Auto Services - Manchester
Fantastic service
Fantastic service. Prompt and efficient. Only negative and it’s a very small negative is that the car was a little dirty and didn’t smell
Very nixe
The service was professional from start…
The service was professional from start to finish. No hassle, friendly staff.
The service was excellent
The service was excellent, we were advised of both the collection and return times of our car. Repairs were done efficiently and quickly. Well Done
Very professional service
Very professional service, customer service is excellent.
Prompt- timely-courteous
I was contacted promptly after our accident with clear instructions how to send pictures and info via my mobile phone.
The car was picked up as promised and returned within the time frame given. All people communicated well and were polite.
The only upset was the unavailability of a courtesy car for a whole 2 weeks-, but I am unsure if this was the insurer's fault rather than the garage's duty.
In which case the garage deserves full marks.
Took all the stress out of a very…
Took all the stress out of a very stressful time
These guys go above and beyond..
These guys go above and beyond... Got my car back looking brand new and before the original completion date! Valetted inside and out aswell! Nothing too much trouble, fantastic communication from day 1 and every single person I had any contact with, from the guys who came to pick my wreck up, to the girls on the phone , the engineers, everyone..were all so professional and helpful.
Would definitely recommend this place to everyone, cant fault a thing.
Thanks again! X
Perfect car repair
Perfect car repair, excellent service and communication and the car was immaculately valeted and returned.
Top class all round
Good communication
Good communication, helpful delivery drivers and the repair completed in half the time expected.
Repair was done in timely fashion and…
Repair was done in timely fashion and kept updated
Very professional
Very professional, knowledgeable and courteous service. The repair work was carried out to a high standard.
VERY BAD AUTO SERVICES ,NO…
VERY BAD AUTO SERVICES ,NO CONTACT,DELIVERD BACK TO ME WITH DINTS ANS SCRATCHES ALL OVER VAN.DOORS NOT FITTING

Resposta da DLG Auto Services - Manchester
I all was satisfactory and prompt
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







