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DLG Auto Services - Wakefield Opiniões 

483
•
TrustScore: 4.5 em 5

4,4

Oficina de reparação automóvel
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Ripley Drive, Normanton Industrial Estate, WF6 1TZ Wakefield, GB

•
0345 3031704

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent service car picked up by a very helpful member of staff to be repaired resprayed. Kept incontact to let me know how repair was progressing did very professional repair & delivered back 3... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Dislikes: No real joined up working with car hire company. Very difficult to contact for updates and completion of repairs because phone was not answered and voicemail messages to return call we... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I'm so pleased that my car was repaired by this company. Great service from the start, from collecting my car, leaving me a decent courtesy car and keeping me updated along the way. My car was return... Ver mais

Classificada 5 em 5 estrelas

The service I received was excellent. I was kept informed of what was happening with my car from pick up to drop off and the repair itself was of a high standard. Would definitely recommend.

A empresa respondeu

Informações sobre a empresa

  1. Oficina de reparação automóvel

Escrito pela empresa

DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.

5 year guarantee

5 year guarantee provided on all work

We provide a 5 year guarantee on all of our repairs.

Informações de contacto

  • Ripley Drive, Normanton Industrial Estate, WF6 1TZ, Wakefield, Reino Unido

  • 0345 3031704

4,4

Excelente

TrustScore: 4.5 em 5

483 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as opiniões

(483)

348 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Brilliant company

Brilliant company, arranged pick up, kept me informed all through the repair process. Very fast. Only thing that stopped me giving 5 stars was when I received a message to say the repair was complete & they would call to arrange dropping my car back off, they didn't so I spent 2 days trying to get through to arrange myself.

29 de outubro de 2024
Classificada 1 em 5 estrelas

Poor communication

29 de outubro de 2024
logótipo da DLG Auto Services - Wakefield

Resposta da DLG Auto Services - Wakefield

Sorry you did not have a great experience. I’ve shared your comments with the site’s manager to improve the customer journey in the future.

Classificada 5 em 5 estrelas

Very pleased to deal with

Very pleased to deal with.
I-Was kept up to date with the repair situation which is always nice to know.
I would definitely use the company again if the occasion arose again (hopefully not)
Thank you for all your help.

22 de outubro de 2024
Classificada 5 em 5 estrelas

All’s well that ends well

After a shaky start discussing the length of time it took for you to pick my car up for repair you dealt really well with the repairs and kept me informed when it would be returned Thank you for your assistance

15 de outubro de 2024
Classificada 5 em 5 estrelas

The garage reacted to my request that…

The garage reacted to my request that the car be back before a certain date,it was back in good time with the repairs completed and the car fully valeted, itlooks like new.
Customer service is good, I was kept informed about how the repair was progressing.

8 de outubro de 2024
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