Staff were extremely supportive from the outset, Helped me navigate the process and held my hand every step of the way. In particular Gorgia stood out for her wonderful customer service. Georgi... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoBessemer Road 13, AL7 1GF Welwyn Garden City, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Really quick service, polite, informative, professional. Collected car at a time to suit me, and swopped with courtesy car at same time, repair made really quickly, car returned quickly, again at a t... Ver mais
We received a great service from DLG under an insurance claim. They picked the car up from Barton, Cambridge and returned it once the repair had been completed. The repair to the passenger side do... Ver mais
The crash-damage repair to the rear of my Honda Jazz has been done to a high standard. The Jazz was collected from my home and returned in a surprisingly short time considering the extent of the dam... Ver mais
Informações sobre a empresa
Escrito pela empresa
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Informações de contacto
Bessemer Road 13, AL7 1GF, Welwyn Garden City, England, Reino Unido
- 0345 3031737
4,7
Excelente
318 opiniões
Pede aos clientes que escrevam opiniões
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good company
They came & collected the car very quickly.
Within a week the car was back mended & looking
clean & sparkling.
They kept me well informed by email
27 de dezembro de 2023
Car repair services.
Car collected for repairs on time as arranged.work schedule advised and adhered to during repairs .Car cleaned prior to redelivery at time arranged.
Cannot fault service received from company. Many thanks.
19 de dezembro de 2023
Great service from DLG
Great service, speedy repairs, picked up and dropped off car with a smile, always keeping me updated throughout.
19 de dezembro de 2023
good service
they kept in contact and collected and return the car when they said.
19 de dezembro de 2023
All went very smoothly
All went very smoothly
Upto date info. Person who came to collect the car very polite and professional
19 de dezembro de 2023
Very good job from book investigators…
Very good job from book investigators and collection of the vehicle, up to the end of the repair process.
Many thanks for all your help.
19 de dezembro de 2023
DLG are very helpful
DLG are very helpful and explain what they are going to do to remedy the problem.
I am still having a problem after they had fitted a recycled door but the engineer had already informed the help desk that if I rang then a new part needed to be ordered.
19 de dezembro de 2023
Repairing damage body work on my car
They did a fantastic job on repairing my car.
19 de dezembro de 2023
Very nice experience with this company
Very nice experience with this company. They repaired my car after little damage. Their employee picked up my car very was very kind and polite. After repair my car looks like new, was also completely washed on their carwash. I would like to comment on this company to everyone who is looking for a good workshop. Andrzej
6 de dezembro de 2023
Updated me on the status of the repair…
Updated me on the status of the repair regularly, completed the work within the stated timeframe. The car on return looked superb. Altogether a splendid experience.
6 de dezembro de 2023
Good experience
Very good service from car collection to delivery. Kept up to date. Repair good. Car returned well valeted.
29 de novembro de 2023
I cannot fault the excellent and…
I cannot fault the excellent and efficient service I received from very helpful and pleasant staff.
Thank you.
29 de novembro de 2023
Friendly helpful staff,excellent work.
29 de novembro de 2023
I was notified every step of the way
I was notified every step of the way
The experience was super positive
29 de novembro de 2023
Great communication
Great communication, speedy service, superb repair of my car, returned to me cleaned inside and out, very happy with DLG Auto Services
21 de novembro de 2023
Fantastic repair work
Fantastic repair work, our car looked like new. Plus very friendly staff.
15 de novembro de 2023
DLG for professional excellence
DLG are an extremely professional company, with extraordinary employees.
21 de novembro de 2023
Quick, efficient, polite and good workmanship
Estimation of the damage and li,Ely repair time were quick and accurate. People who collected the car were polite and efficient. Car was returned on the estimated repair date, clean inside and out. Good workmanship, good communication. Very happy
30 de outubro de 2023
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